当你想说:“我们今天有一个新朋友。”时，你会说（）

A.It's sunny

B.It's windy

C.It's cloudy

A.has,a

B.have，new

C.have，good

D.have，big

A.We have two new friends today

B.We have a new friend today

C.We have one friend today

A.You are right

B.Nice to meet you

C.My pleasure

A.We like to play

B.We are friends

C.I like to play

A.We have two new friend

B.I have two new friends

C.We have two new friends

D.I have a new friend

A.My friends like donuts

B.My friends like noodles

C.I like donuts

A．what’s your name

B．When is your birthday

C．Nice to meet you

A.It's a birthday party

B.It's a birthday gift

C.It's a birthday cake

A.I want a cola, please

B.hot dog for me, please

C.I want a hamburger, please

A.首先对待新顾客要真诚，要让新顾客感受到实惠，争取下次回头

B.找到切入点，就餐的类型（家庭聚餐，朋友聚餐，商务宴请）等，找到服务的重点：老人，小孩，领导等，每日例会进行现场演练

C.说顾客想听的，听顾客想说的

D.要通过优质的服务进行巩固，让客人感受到我们物有所值，特色菜品一定要给客人介绍并协助顾客下菜和捞菜，让顾客有宾至如归的感觉

E.大方的介绍自己，外出时，周边的邻居坐出租车时，和顾客做朋友

F.为顾客着想，介绍优惠方式协助点菜等