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Total Quality Management (TQM)
Total Quality Management (TQM) is a {comprehend; comprehensive; comprehension} and structured approach to organizational management that seeks to improve the quality of products and services {with; through; in} ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization {or; and; as} may be in adherence to established standards, such as the International Organization for Standardization's ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing sector and has since been adapted for use in almost every type of organization imaginable, {among; besides; including} schools, highway maintenance, hotel management, and churches. As a current focus of e-business, TQM is based on quality management {from; to; at} the customer's point of view.
第1题
Doorways offer no greater protection than any other area. {A; B; C}
A. 出入口的保护作用比其他区域的更强大。
B. 出入口的保护作用不比其他区域强大。
C. 出入口的保护作用不能与其他强大区域相比。
第2题
The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes. {A; B; C}
A. 统计质量控制的目标在于收集数据以便不断地改进制造工艺。
B. 统计的目标在于质量控制,收集数据以便不断地改进制造工艺。
C. 统计质量控制的目标在于收集数据,不断地允许改进制造工艺。
第3题
Quality control is a series of activities that ensure and improve the quality of products and service. {A; B; C}
A. 质量控制是一系列确保提高产品质量的服务行为。
B. 质量控制是确保和提高产品和服务质量的一系列行为。
C. 质量控制是一系列确保和提高产品质量及服务的行为。
第4题
The products of this company are always _________ to standard, they have very strict quality control process.
A、close
B、down
C、up
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