Which one is NOT likely to be involved in normal hotels:
A.Health spas & fitness centers
B.Beauty salons & wellness treatment centers
C.Convalescent home
D.Children’s playrooms and assorted facilities
第1题
Which of the following is NOT an indoor facility:
A.fitness center
B.beauty salons
C.ATVs
D.billiards
第3题
It is necessary to occasionally overbook NOT because:
A.Sometimes guests do not show for their reservation.
B.Guests may cancel their reservation.
C.The restaurant wants to ensure there will be no empty tables on busy nights
D.The restaurant wants to make an impression of being popular and busy.
第4题
What should be done first when there are no available times for the guest to make a reservation:
A.Ask the guest to find another restaurant by himself.
B.Suggest the guest to dine elsewhere.
C.Ask the guest if another time or date would work for them.
D.Ask the guest if he needs directions or a taxi to bring him out.
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