？Read the memo and the letter below.？Complete the customer complaint form. on the opposite

What will Norma Nguyen probably do when she receives the memo from Sam Patel？

A．Send him the idea submission guide

B．Contact him for a job interview

C．Ask him to submit a cost analysis of his idea

D．Ask him about his experience working on personal-care products

Writing Exercise: a Memo Read the information below and then write a memo to all the staff in your company. Write 40-50 words only. Remember to include a To, From, Date and Subject line. You are a human resources manager for a large manufacturing firm. To offer staff better health insurance, the company has recently changed its insurance company. A representative from the insurance company is visiting to present the new policy. In your memo you should: * say what has happened and why. * announce the representative’s visit. * say when and where his presentation will take place.

&8226;Read the following memo below on which you have made some handwritten notes.

&8226;Use the information in the memo to write a short report discussing whether your company should deal with the supplier or not.

&8226;Write 120-140 words.

Questions 41-45

&8226;Read the memo and the CV of an application below.

&8226;Complete the candidate information that follows.

&8226;Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.

Memo

To: Joan

From: Steven

I got this CV from an applicant this morning. I find he might be the person we need. Could you please read the CV carefully and fill in the Applicant Information Form？

Then please pass the Form. on to the Human Resources Manager and ask him to arrange interviewfor the applicant.

Thank you.

Applicant Information Form

First Name: (41) ______

Post Code: (42) ______

Present Post: (43) ______

Former Job: (44) ______

Interests: Mountain biking, hiking, skiing, sailing,

Reference's Company: (45) ______

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&8226;Read the memo below.

&8226;Complete the Expenses Claim Form.

&8226;Write a word, phrase or number in spaces 41-45 on your Answer Sheet.

Memorandum

From Arthur Bowyer, Head of Marketing

To Secretary

Date 30.11.97

Re Expenses claim from

Could you fill out the rest of this Expenses Claim Form. for me for my trip to Liverpool last week to attend the VIS conference？ I enclose a couple of receipts.

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A．Suggest additions to quality-control instructions.

B．Ask if they don"t understand something.

C．Contact him when the new system starts.

&8226;Read the memo and the information about office laser printers.

&8226;Complete the form. below.

&8226;Write a word, phrase or number in spaces 41-45 on your Answer Sheet.

Memo

To: Tim Nicholls

From: Rachel West

Date: 20 December 1998

We'll have to order the new printer today or it won't be delivered before Christmas. Could you look at these 3 printers and choose one？ We need a printer that is fast but not the most expensive. Could you place the order for me this morning and leave me a copy of the order form？

560Pro Tek200 Projet

Width 50cm 40cm 62cm

Depth 53cm 50cm 49cm

Height 40cm 33cm 37cm

Pages Permin 3 6 4-5

Memory 12MB 24MB 20MB

Price ￡2995 ￡3495 ￡3900

Order Form

Contact person (41)______ .

The type of printer (42) ______ .

Price (43) ______ .

Date of order (44) ______ .

Memory (45)______ .

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？Read the memo below from the CEO of your company.

MEMO

To: International Sales staff

From: CEO

Date: 30/10/04

Subject: 50th anniversary celebration

I think it would be a good idea to include some of our overseas clients on the guest list for the formal event we are planning as part of the company's 50th anniversary celebrations.

Could all International Sales staff write to their most important clients to invite them to the event.

？Write a letter to an overseas client, Mrs Johannson:

？inviting her to the event

？giving her the date of the event

？giving details of what will happen at the event

？explaining what overnight accommodation is available.

？Write 60-80 words on your Answer Sheet.

？Do not include any postal addresses.

Questions 41-45

&8226;Read the memo and advertisement below.

&8226;Complete the apartment location information form.

&8226;Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet.

MEMO

To: John

From: Ben

Date: 8.5. 2008

Message:

I came across this advertisement in HOUSING MAGAZINE and thought the apartments might be suitable for our staff. Please fill in the Apartment Location Information Form. and pass it on to Mr Hu, the Purchasing Manager.

Lucky Apartment Building

* Located on Lucky Street, three miles from the city centre, 15 minutes' drive to the airport.

* Equipped with IDD lines.

* Outdoor pool, tennis court.

* Unit size from 120 m2.

CONTACT US TODAY FOR MORE DETAILS

Tel: 8881969

Fax: 8881968

Apartment Location Information Form

STREET: (41) ______

UNIT SIZE: (42) ______

DISTANCE FROM CITY CENTRE: (43) ______

COMMUNICATIONS: (44) ______

LEISURE FACILITIES: Outdoor pool, (45) ______

CONTACT: Tel: 8881969, Fax: 8881968

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