You work for a sports center. You have been asked to write a short report that will appear

DC Software, to buy some computer software for your department. They have expressed an interest in your company's printers and you would like to take twenty brochures and three sample printers with you.

?Write a short note to Mr. Sam Roberts, the Sales Manager.

Ask for his permission to take these items.

Explain why you want them.

Mention the time and date when you want to collect them.

?Write 40 - 50 words on your Answer Sheet.

er asked to organise foreign language training for some of your staff.

?Write a memo to staff:

?explaining why the courses are necessary,

?saying which members of staff should attend,

?announcing when the courses will start.

?Write 40-50 words.

?Write on the opposite page.

MEMO

To: Sarah Peterson

From. Brian McKeethy

Date: 28 September 2008

Subject: Language Training

听力原文：IBS=Initial Business Supplies LG=Lacey Graphics

IBS: Initial Business Supplies. Good morning. LG: Good morning. This is Lacey Graphics. I'd like to place an order, please.

IBS: OK, I'll just get an order form. Right. Now, It's Lacey Graphics?

LG: That's right We have an account with you.

IBS: Sorry. I didn't know. I'm new here.

LG: Oh, that's OK.

IBS: Could you give me your address, please?

LG: Yes, of course. It's Unit 5, Hailsham Industrial Estate, Hailsham.

IBS: And that's the delivery address?

IG: Yes.

IBS: And could I have your name, please?

LG: Well, I'm Liz Price, but I'd like you to address it to the 'Office Manager', please.

IBS: OK. Fine. Now what's the order for?

LG: We'd like 10 boxes of printer paper.

IBS: I'm afraid we haven't got any printer paper at the moment. Will photocopy paper do?

LG: Yes, that'll he fine.

IBS: And when would you like it?

LG: Well, as soon as possible, really. We've nearly run out.

IBS: I can get it to you on Thursday, if you like.

LG: That's great. Thanks.

IBS: And how will you be paying?

LG: Well, you usually send us an invoice.

IBS: OK. And that's to the same address?

LG: That's right.

?You will hear three telephone conversations.

?Write one or two words or a number in the numbered spaces on the forms below.

?After you have listened once, replay each recording.

Conversation One

?Look at the note below.

?You will hear a man making a call about a delivery.

Customer Order Form Order Reference XR4930

Date Received 27/5/99

Customer Name Lacey Graphics

Delivery Address (1)______

Hailsham Industrial Estate

Hailsham

For the attention of: (2) ______

Order Details 10 boxes of (3)______

Delivery Date (4)______

Payment Method Invioce

?Read the article about supermarket.

?Choose the best sentence to fill each of the gaps.

?For each gap 8—12, mark one letter (A—G) on your Answer Sheet.

?Do not use any letter more than once.

?There is an example at the beginning.

Supermarket

Supermarket is a type of retailing institution that has a moderately broad product assortment spanning groceries and some nonfood lines, that ordinarily emphasizes price in either an offensive or defensive way. As a method, supermarket retailing features several related product lines, a high degree of self-service, largely centralized checkout, and competitive prices. The supermarket approach to retailing is used to sell various kinds of merchandise, (8) .

The term supermarket usually refers to an institution in the grocery retailing field. Most supermarkets emphasize price. Some use price offensively by featuring low prices in order to attract customers. Other supermarkets use price more defensively by relying on leader pricing to avoid a price disadvantage. Since supermarkets typically have very thin gross margins, they need high levels of inventory turnover to achieve satisfactory returns on invested capital.

Supermarkets originated in-the early 1930s. They were established by independents (9) . Supermarkets were an immediate success, and the innovation was soon adopted by chain stores. In recent decades supermarkets have added various nonfood lines to provide customers with one-stop shopping convenience and to improve overall gross margins.

Today stores using the supermarket method of retailing are dominant in grocery retailing. However, different names are used to distinguish these institutions (10) .

A superstore is a larger version of the supermarket. It offers more grocery and nonfood items (11) . Many supermarket chains are emphasizing superstores in their new construction.

Combination stores are usually even larger than superstore. They, too, offer more groceries and nonfoods than a supermarket but also most product lines found in a large drugstore. Some combination stores are joint ventures between supermarkets and drug chains such as Kroger and Sav-on.

For many years the supermarket has been under attack from numerous competitors. For example, a grocery shopper can choose among not only many brands of supermarkets but also various types of institutions (ware house stores, gourmet shops, meat and fish markets, and convenience stores). Supermarkets have reacted to competitive pressures (12) : Some cut costs and stressed low prices by offering more private brands and generic products and few customer services. Others expanded their store size and assortments by adding more nonfood lines (especially products found in drugstores), groceries attuned to a particular market area (foods that appeal to a specific ethnic group, for example), and various service departments (including video rentals, restaurants, delicatessens, financial institutions, and pharmacies).

A including building materials, office products, and, of course, groceries

B attracting more customers with their low prices

C primarily in either of two ways

D to compete with grocery chains

E a type of retailing institution

F by size and assortment

G than a conventional supermarket does

(8)

akers have been popular with audiences - we could ask one or two more next year. The centre we've booked is fine for this time, but the rooms are already being used to their full capacity. If we don't look elsewhere, we'll have to restrict delegate numbers next year. So, we should consider other options. Perhaps the location could also be more convenient for people coming by train.

&8226;You will hear another five recordings. Five people are phoning about conference arrangements.

&8226;For each recording, decide what the speaker's purpose is.

&8226;Write one letter (A-H) next to the number of the recording.

&8226;Do not use any letter more than once.

&8226;After you have listened once, replay the recordings.

A. to request travel information

B. to book a meeting room

C. to postpone an appointment

D. to suggest a future change of venue

E. to ask for a conference programme

F. to cancel a reservation

G. to invite a guest speaker

H. to confirm their attendance

o none. We offer all the facilities you will need and are within easy access to all major routes. We have ample car parking, superb catering and all this in the traditional surroundings of a historical setting and relaxing country side. Impress your clients, stimulate your trainees or simply provide a beautiful background to display your products.

(15)

How to approach Speaking Test Part One

&8226;In this part of the test you answer questions about yourself and about business topics, and express opinions.

&8226;Before the exam, think of answers to possible questions about your work or studies, business in your country, and a wide range of business-related matters. Below are some questions of the types which you might need to answer.

&8226;In the exam, listen carefully to the questions. ['flake sure you answer what the examiner asks you. Ask the examiner to repeat a question if necessary. Speak to both the examiner and the other candidate, and listen to what the other candidate says.

&8226;Try to give more than just basic answers, and give examples to show what you mean.

&8226;Remember that you are being tested on your ability to speak in English, not on your knowledge of specific areas of business. If you do not know an answer, say so, and try to speculate.

1. Practise answering these questions.

What kinds of work are most popular in your home town?

Which aspect of your work/studies do you enjoy most?

What are you planning to do next in your career?

Do you use computers much in your work/studies?

What changes in business do you expect will happen in the future?

The interview - about 3 minutes

In this part the interlocutor asks questions to each of the candidates in turn, You have to give information about yourself and express personal opinions.