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Section B – TWO questions ONLY to be attemptedA local government housing department (LGHD)

Section B – TWO questions ONLY to be attempted

A local government housing department (LGHD) has funds which it is proposing to spend on the upgrading of air conditioning systems in its housing inventory.

It is intended that the upgrading should enhance the quality of living for the occupants of the houses.

Preferred contractors will be identifi ed to carry out the work involved in the upgrading of the air conditioning systems, with each contractor being responsible for upgrading of the systems in a proportion of the houses. Contractors will also be required to provide a maintenance and operational advice service during the fi rst two years of operation of the upgraded systems.

Prior to a decision to implement the proposal, LGHD has decided that it should carry out a value for money (VFM) audit.

You have been given the task of preparing a report for LGHD, to help ensure that it can make an informed decision concerning the proposal.

Required:

Prepare a detailed analysis which will form. the basis for the preparation of the fi nal report. The analysis should include a clear explanation of the meaning and relevance of each of (i) to (iii) below:

(i) Value for Money (VFM) audit (including references to the roles of principal and agent). (6 marks)

(ii) Economy, effi ciency and effectiveness as part of the VFM audit. (6 marks)

(iii) The extent (if any) to which each of intangibility, heterogeneity, simultaneity and perishability may be seen to relate to the decision concerning the proposal, and any problems that may occur. (8 marks)

Note: Your analysis should incorporate specifi c references to examples relating to the upgrading proposal.

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更多“Section B – TWO questions ONLY to be attemptedA local government housing department (LGHD)”相关的问题

第1题

The Equine Management Academy (EMA) which was founded in 1990 is a privately owned organis

ation located in Hartland, a developing country which has a large agricultural sector and where much transportation is provided by horses. EMA operates an Equine College which provides a range of undergraduate and postgraduate courses for students who wish to pursue a career in one of the following disciplines:

Equine (Horse) Surgery

Equine Dentistry, and E

quine Business Management.

The Equine College which has a maximum capacity of 1,200 students per annum is currently the only equine college in Hartland.

The following information is available:

(1) A total of 1,200 students attended the Equine College during the year ended 31 May 2010. Student mix and fees paid were as per the following table:

(2) Total operating costs (all fi xed) during the year amounted to $6,500,000.

(3) Operating costs of the Equine College are expected to increase by 4% during the year ending 31 May 2011. This led to a decision by the management to increase the fees of all students by 5% with effect from 1 June 2010. The management expect the number of students and the mix of students during the year ending 31 May 2011 to remain unchanged from those of the year ended 31 May 2010.

(4) EMA also operates a Riding School at which 240 horses are stabled. The Riding School is open for business on 360 days per annum. Each horse is available for four horse-riding lessons per day other than on the 40 days per annum that each horse is rested, i.e. not available for the provision of riding lessons. During the year ended 31 May 2010, the Riding School operated at 80% of full capacity.

(5) Horse-riding lessons are provided for riders in three different skill categories. These are ‘Beginner’, ‘Competent’ and ‘Advanced’.

During the year ended 31 May 2010, the fee per riding lesson was as follows:

(6) Total operating costs of the Riding School (all fi xed) amounted to $5,750,000 during the year ended 31 May 2010.

(7) It is anticipated that the operating costs of the Riding School will increase by 6% in the year ending 31 May 2011. The management have decided to increase the charge per lesson, in respect of ‘Competent’ and ‘Advanced’ riders by 10% with effect from 1 June 2010. There will be no increase in the charge per lesson for ‘Beginner’ riders.

(8) The lesson mix and capacity utilisation of the Riding School will remain the same during the year ending 31 May 2011.

Required:

(a) Prepare a statement showing the budgeted net profi t or loss for the year ending 31 May 2011. (7 marks)

Some time ago the government of Hartland, which actively promotes environmental initiatives, announced its intention to open an academy comprising an equine college and riding school. The management of EMA are uncertain of the impact that this will have on the budgeted number of students and riders during the year ending 31 May 2011, although they consider that due to the excellent reputation of the instructors at the riding school capacity utilisation could remain unchanged, or even increase, in spite of the opening of the government funded academy. Current estimates of the number of students entering the academy and the average capacity utilisation of the riding school are as follows:

Required:

(b) (i) Prepare a summary table which shows the possible net profi t or loss outcomes, and the combined probability of each potential outcome for the year ending 31 May 2011. The table should also show the expected value of net profi t or loss for the year; (9 marks)

(ii) Comment briefl y on the use of expected values by the management of EMA; (3 marks)

(iii) Suggest three reasons why the government of Hartland might have decided to open an academy comprising an equine college and a riding school. (6 marks)

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第2题

Section A – BOTH questions are compulsory and MUST be attemptedThe Superior Business Consu

Section A – BOTH questions are compulsory and MUST be attempted

The Superior Business Consultancy (SBC) which is based in Jayland provides clients with consultancy services in Advertising, Recruitment and IT Support. SBC commenced trading on 1 July 2003 and has grown steadily since then.

The following information, together with that contained in the appendix, is available:

(1) Three types of consultants are employed by SBC on a full-time basis. These are:

Advertising consultants who provide advice regarding advertising and promotional activities

Recruitment consultants who provide advice regarding recruitment and selection of staff, and

IT consultants who provide advice regarding the selection of business software and technical support.

(2) During the year ended 31 May 2010, each full-time consultant was budgeted to work on 200 days. All consultations undertaken by consultants of SBC had a duration of one day.

(3) During their 200 working days per annum, full-time consultants undertake some consultations on a ‘no-fee’ basis. Such consultations are regarded as Business Development Activity (BDA) by the management of SBC.

(4) SBC also engages the services of subcontract consultants who provide clients with consultancy services in the categories of Advertising, Recruitment and IT Support. All of the subcontract consultants have worked for SBC for at least three years.

(5) During recent years the directors of SBC have become increasingly concerned that SBC’s systems are inadequate for the measurement of performance. This concern was further increased after they each read a book entitled ‘How to improve business performance measurement’.

Required:

Prepare a report for the directors of SBC which:

(i) discusses the importance of non-fi nancial performance indicators (NFPIs) and evaluates, giving examples, how a ‘balanced scorecard’ approach may be used to improve performance within SBC; (13 marks)

(ii) contains a calculation of the actual average cost per chargeable consultation for both full-time consultants and separately for subcontract consultants in respect of each of the three categories of consultancy services during the year ended 31 May 2010; (7 marks)

(iii) suggests reasons for the trends shown by the fi gures contained in the appendix; (5 marks)

(iv) discusses the potential benefi ts and potential problems which might arise as a consequence of employing subcontract consultants within SBC. (6 marks)

Professional marks will be awarded in Question 1 for appropriateness of format, style. and structure of the report. (4 marks)

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第3题

(iii) Identify and discuss an alternative strategy that may assist in improving the perfor

mance of CTC with

effect from 1 May 2009 (where only the products in (a) and (b) above are available for manufacture).

(4 marks)

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第4题

(ii) Calculate the minimum target contribution to sales ratio (%) at which ‘Nellie the Ele

phant’ will be

financially viable, assuming that all other data remain unchanged. (4 marks)

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第5题

(b) The marketing director of CTC has suggested the introduction of a new toy ‘Nellie the

Elephant’ for which the

following estimated information is available:

1. Sales volumes and selling prices per unit

Year ending, 31 May 2009 2010 2011

Sales units (000) 80 180 100

Selling price per unit ($) 50 50 50

2. Nellie will generate a contribution to sales ratio of 50% throughout the three year period.

3. Product specific fixed overheads during the year ending 31 May 2009 are estimated to be $1·6 million. It

is anticipated that these fixed overheads would decrease by 10% per annum during each of the years ending

31 May 2010 and 31 May 2011.

4. Capital investment amounting to $3·9 million would be required in June 2008. The investment would have

no residual value at 31 May 2011.

5. Additional working capital of $500,000 would be required in June 2008. A further $200,000 would be

required on 31 May 2009. These amounts would be recovered in full at the end of the three year period.

6. The cost of capital is expected to be 12% per annum.

Assume all cash flows (other than where stated) arise at the end of the year.

Required:

(i) Determine whether the new product is viable purely on financial grounds. (4 marks)

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第6题

(ii) Comment on the figures in the statement prepared in (a)(i) above. (4 marks)

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第7题

(b) GHG has always used local labour to build and subsequently operate hotels. The directo

rs of GHG are again

considering employing a local workforce not only to build the hotel but also to operate it on a daily basis.

Required:

Explain TWO ways in which the possibility of cultural differences might impact on the performance of a local

workforce in building and operating a hotel in Tomorrowland. (6 marks)

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第8题

3 The Global Hotel Group (GHG) operates hotels in most of the developed countries througho

ut the world. The directors

of GHG are committed to a policy of achieving ‘growth’ in terms of geographical coverage and are now considering

building and operating another hotel in Tomorrowland. Tomorrowland is a developing country which is situated 3,000

kilometres from the country in which GHG’s nearest hotel is located.

The managing director of GHG recently attended a seminar on ‘the use of strategic and economic information in

planning organisational performance’.

He has called a board meeting to discuss the strategic and economic factors which should be considered before a

decision is made to build the hotel in Tomorrowland.

Required:

(a) Discuss the strategic and economic factors which should be considered before a decision is made to build

the hotel. (14 marks)

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第9题

(c) Suggest ways in which each of the six problems chosen in (a) above may be overcome. (6

marks)

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第10题

(b) Illustrate EACH of the six problems chosen in (a) using the data from the Bettamould d

ivision/TRG scenario;

and (6 marks)

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