三立管排水系统由（）组成，可用于生活污水和生活废水需分别排出的各类多、高层建筑。

16 Your client, with which you have good relations, wants you to provide him with office supplies. This task is not supported under your contract. You respond to your client's informal request using which medium？

A. Speech

B. Written

C. Oral

D. A and C

E. Form. letter

134 Your client, with which you have good relations, wants you to provide him with office supplies. This task is not supported under your contract. You respond to your client's informal request using which medium？

A. Speech

B. Written

C. Oral

D. A and C

E. Form. letter

t letter to establish business relations with it,pay more attention the following points: You design all the information of your company and your client’s company. Your letter should be no more than 150 letters.

Which of the following is TRUE according to the passage？

A．If you like your career, you will be motivated to do it well.

B．If you have chosen a good career, you will be interested in it.

C．If you like your career, you must do it well.

D．If you find it difficult to enter a good career, you must wait.

根据写作要求，写出一篇作文。

You have made an appointment with your client, but failed to keep it. Write a letter of apology to your client according to the information below.

1. apologize for your failure to keep the appointment;

2. explain your reason to your client; and

3. express your wish to make another appointment.

Which of the following is TRUE according to the passage？

A．If you like your career, you will be motivated to do it well.

B．If you have chosen a good career, you will be interested in it.

C．If you like your career, you must do it well.

D．If you find it difficult to enter a good career, you must wait.

听力原文：W: Good morning, sir. M: Good morning. W: Did you have a good night M: I slept very well last night. W: I am glad to hear that. How do you like your room M: I like it very much. It’s not big, but it’s clean and comfortable. By the way, do you wash clothes in the hotel W: Yes, we do. Just leave your clothes in the laundry bag. It’s in the toilet. M: Will that be ready this afternoon We’re leaving tonight. W: Yes. M: Thank you. W: Not at all. Have a nice day. 8. How is the room he stays in （）

A．It is big and comfortable

B．It is small but clean．

C．It is pleasant and tidy．

D．It is quiet but col

D．

听力原文：W: Can I help you？

M: Sure. I'd like to book an airline ticket here.

W: Which airlines do you prefer？

M: I don't have any particular airlines in mind. Any one safe, reliable and reasonable is O. K. with me.

W: Where is your destination？

M: London.

W: From here？

M: Yes, from Norfolk International to London Heathrow Airport.

W: When would you like to leave？

M: Friday, the coming Friday.

W: There're dozen flights to London. Which do you prefer, morning, afternoon or night flight？

M: Is there any difference in price？

W: Yes. Generally speaking, the night flight is cheaper. Are you taking single or return？

M: Return. I'll be back Monday evening.

W: And economy class？

M: Yes.

W: You'll have our weekend bargain price. It's ＄480.

M: That's acceptable. Which airlines？

W: The US Air and the British Airways.

M: You mean I'll have to change.

W: Yes, at Dullas Airport, Washington D. C.

M: What time？

W: You leave Norfolk International at 9:55 p. m and Dullas at 11:50 p. m.

M: How long does the trip take？

W: About 5 hours. You'll be there in the morning.

M: That's O. K with me.

W: Can I have your name please？

M: John Smith.

W: John Smith. Shall I write your tickets now？

M: Wait a minute. How much luggage can I take onto the plane？ I've got some documents and have to take good care of them.

W: It's 5 kilos. You may just take your documents with you and leave the other luggage to the airlines.

M: That's a good idea.

W: You'll return from Heathrow at 6 p.m. Monday and arrive at Dullas 7 p.m. Is that all right？

M: That's perfect. Please make my tickets O. K.

W: Sure. You don't have to have your return ticket confirmed.

M: Do you accept the credit card？

W: Yes. Please sign your name here. Thank you. Here you are, credit card, tickets and receipt.

M: I appreciate it.

W: You're welcome.

Where is the man going？

A．Dullas.

B．Norfolk.

C．London.

D．Washington D.C.

听力原文：W: Good morning, sir. Can I help you？

M: Good morning. I have a reservation for a single room with a bath here.

W: May I have your name, sir, please？

M: Bradley, John Bradley.

W: (22)Just a moment, sir, while I look through our list. Yes, we do have a reservation for you, Mr. Bradley. Would you please fill out this form. while I prepare your key card for you？

M: OK. Can I borrow your pen for a minute, please？

W: Sure. Here you are.

M: What should I fill in under Room Number？

W: You can just skip that. I'll put in the room number for you later on.

M: Here you are. I think I've filled in everything correctly.

W: Let me see... (23) name, address, nationality, forwarding address, passport number, place of issue, signature and date of departure. Oh, here, sir. You forgot to put in the date of your departure. Here let me fill it in for you. You are leaving on...？ M: October 24th.

W: Now everything's in order. And here is your key, Mr. Bradley. Your room number is 1020. It is on the 10th floor and the daily rate is ＄90. (24) Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time, (25) as you need to show it when you sign for your meals and drinks in the restaurants and the bars. You also need to show it when you collect your key from the Information Desk.

M: OK. I'll take good care of it.

W: And now if you are ready, Mr. Bradley, I'll call the bell-boy and he'll take you to your room.

M: Yes, please.

(23)

A．A receptionist.

B．An operator.

C．The man's secretary.

D．The man's client.