【单选题】To be successful selling to them, you have to cater ________ their emotions and concerns more than ever before.

To be successful in a job interview, you have to do the following EXCEPT

A．demonstrate personal and professional qualities.

B．create a good image in a limited time.

C．make a positive impression to the interviewer.

D．pay great attention to the interview process.

【填空题】Task2. Listen to the following dialogues and fill in the blanks. Chris Gardner：I’ve been sitting there for last half-hour trying to come up with a story that would explain my being here dressed like this. And I wanted to come up with a story that would 1. _________qualities that I’m sure you all admire here, like earnestness or 2. __________. Team-playing, something. And I couldn't think of anything. So the truth is...I was arrested for failure to pay parking tickets. Jay Twistle：parking 3. ________？ Chris Gardner：And I ran all the way here from the Polk Station, the police station. Mr. Frohm：Jay? Jay Twistle：Yes, sir. Mr. Frohm：How many times have you seen Chris? Jay Twistle：I don’t know. One too many, apparently. Mr. Frohm：Was he ever dressed like this? Jay Twistle：No. No. Jacket and tie. Chris Gardner：Can I say something? I’m the type of person if you ask me a question, and I don't know the answer I’m gonna tell you that I don’t know. But I bet you what. I know how to find the answer, and I will find the answer. Is that 4. _______ enough? Mr. Frohm：Chris, what would you say if a guy walked in for 5. _______without a shirt on and I hired him? What would you say? Chris Gardner：He must’ve had on some really nice pants.

If you want to be "you are the message", you should have attractive appearance.

A．Y

B．N

C．NG

听力原文：M: Tonight we have Chris Davenport with us in the studio. Welcome to the program.

W: Thank you, Pat.

M: Now Chris, you've been working for the Canadian Export Development Agency for three years now. What does your job involve?

W: Well, my particular brief is Asian section—especially Japan and China. Now we work with Canadian firms explaining how they can start up or develop their export trade in these countries. One of my main responsibilities is to set up trade fairs so that our companies can exhibit their goods in these other countries.

M: Right. Sounds like a very demanding job. How do you cope with the pressure?

W: At first I didn't. It was very difficult because there were so many new things to learn and I found especially that negotiating was the hardest. It was something that didn't come to me naturally, but you get used to it.

M: What's the secret?

W: Well, you have to be organized, especially well organized, but it does help of course that we're part of a team and when the going gets tough we give each other a lot of support and help each other out. That's important. I've just recently come back from Beijing where we sponsored an electronics fair there. We had a total of 55 stands and we had over 200,000 visitor.

M: Wow, it's amazing!

W: Yeah. It was very successful but it did represent twelve months of really intensive preparation and, as you can guess, a lot of difficult negotiations.

M: Twelve months?! I mean is that normal Chris?

W: Well it does vary a lot. Beijing was a particular large trade fair and it did take that kind of time. But some of our smaller fairs, Canton for example, we had a small computering exhibition there in 1999. That took five months of planning. That's ,not a hard and fast rule, but basically about six months, depending on the kind of product being, exhibited, the network of contacts we already have in the host country, the location, things like that.

M: Well I see that, Now tell me Chris, you've just got back from Beijing. Where to next?

W: My next trip is to Tokyo in a couple of weeks. We're setting up a fair there to promote Canadian fashions and design. Fashion and design's new market for me and also for the agency. It's going to be a big challenge for us, but I'm really excited about it.

Questions:

27.What did Chris find most difficult to undertake when she started the job?

28.What help Chris to cope with the pressure?

29.How long does it usually take Chris m plan a trade fair?

30.Why is Chris excited about the fair in Tokyo in a couple of weeks?

(47)

A．To explain how Canadian firms could develop their export trade in Japan.

B．To organize between two and three trade fairs in different regions each year.

C．To learn many new things about exhibiting Canadian goods in foreign countries.

D．To negotiate with others.

听力原文： Speaker: Well, now that you have all finished your exams and are waiting eagerly—well, perhaps not too eagerly—for the results, it's time for this presentation on "Reverse Culture Shock". Yes, just when you thought you had got over your culture shock in the UK, you arrive home and find yourself going through it all over again! In fact, moving back to your home environment after being away can be more of a culture shock than the UK was. You expect your home to be thoroughly familiar to you, but instead you may find you experience it differently. You will probably re-evaluate your own culture in terms of what you have experienced here.

Here are some of the surprising differences you may notice when you

return home. First, your friends and family may not shareyour new attitudes. Q31

Second, you may have less privacy and independence than you had as a student. Q32

Third, people may be less interested in hearing about your experiences

abroad than you would like. To them, your life in the UK may seem remote

and rather irrelevant. Fourth, other people may be intimidated by your impressive

qualifications, or may envy you your opportunities. Lastly, you may

feel pressure from your family to be successful in your career, and to show Q33

your gratitude for the investment they have made in you.

At work, you may find routines more rigid and disciplined than you have expected, especially after the freedom of being a student. People at work may resist the new ideas and practices you have learned. Your suggestions may seem like major innovations in your home country. There may be changes in your group of family and friends—people may have married and had children, some may have moved away, and new people may have moved into your circle.

The important point to remember is that, just as initial culture shock

is an entirely normal reaction, so is "reverse culture shock". You may go

through the following phases. One. Excitement about going home. Two. Rapidly

changing emotions as you cope with changes and find out how different Q34

reality is from your expectations. Three. Gradual re-acceptance of your home Q35

culture. Finally, a broader perspective in which you can appreciate the value Q36

and limitations of both the cultures you now know.

Here are five ways to reduce reverse culture shock. One. While you are

in the UK, keep in touch with friends and family back home, and with other Q37

people from your own country who are in the UK. Two. Read newspapers

and magazines from your home country so that you know about important

news and developments. Three. Before you leave, get the addresses of the Q38

friends you have made in the UK so you can keep in touch. Four. When you

get home, give yourself time to readjust to life there—and give your friends

and family time to readjust to the new you. The longer you have been away,

the more both you and your home environment will have changed. Five. Stay

in contact with anyone who lives near you and has also studied abroad—

sharing experiences will help a great deal. You can contact your institution's

alumni association and ask them to put you in touch with any former students

who live in your area.

You will recover from reverse culture shock in time, and settle back

into life in your home country. But that does not mean you should sever your

connections with the UK. Your experience here will have provided you with

a network of valuable social, academic and business contacts that you can Q39

carry through the rest of your life. And you will probably—hopefully—find

that you have developed a lasting fondness for the UK and its culture. There

are a number

根据以下内容回答题：

Nonverbal（非语言的）communication has to do with gestures，movements and closenessof two people when they are talkin9．The scientists say that those gestures，movements and so on have meaning which words do not carry． For example，the body distance between two speakers can be important．North Americans often complain that South Americans are unfriendly because they tend to stand close to the North American when speakin9，while the South American often considers the North American to be“cold”or“distant”because he keeps a greater distance between himself and the person he is speaking to．The“eye contact”provides another example of wha．t we aye calling nonverbal communication．Scientists have observed that there is more eye contact between people who like each other than there is between people who don’t like each other．The length of time that the person whom you are speaking to looks at your eyes indicates the amount of interest he has in the things you are talking about． On the other hand，too long a gaze can make people uncomfortable．The eyes apparently play a great part in nonverbal communication．Genuine warmth or interest，shyness or confi-dence can often be．seen in the eyes．We do not always consider a smile to be a sign of friendli-ness．Someone who is always smilin9，and with little apparent reasons，often makes US uneasy．

According to the passage，nonverbal communication__________ ．

A.is a method often used by people who cannot speak

B.can tell something that words cannot

C.can be used to talk with people who cannot bear

D.is less used than words