A、read it properly before putting it away.
B、not put it in your pocket.
C、give yours at the same time.
D、put it into your pocket immediately.
第1题
A、A. Be friendly and polite.
B、B. try to put forward “yes” or “no” questions.
C、C. Be aware of the pitch of your voice.
D、D. Follow the so-called "3-minute principle".
第2题
(A) They went out of business.
(B) Yes, let me get one for you.
(C) I'd like to have 100 printed.
(28)
A.
B.
C.
第5题
A、Listen attentively
B、Serves as a record to take follow-up action
C、Report on the call to someone else
D、Reflect on the call
第6题
第7题
A.A business card
B.A meeting agenda
C.An expense report
D.A client's phone number
第8题
第9题
A.telling the caller the person is unavailable
B.asking the caller to try again latter
C.calling that person; doing it yourself
D.taking a message to that person if necessary
第10题
Directions: This section is to test your ability to give proper answers to questions. There are 5 recorded questions in it. After each question, there is a pause. The questions will be spoken two times. When you hear a question, you should decide on the correct answer from the 4 choices marked A, B, C and D.
听力原文:Hello, Mr. Smith. Do you have a business card?
(1)
A.Yes, all right.
B.Yes, it is.
C.Yes, this is mine.
D.Yes, that's right.
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