Read the following letter and choose the correct answer from the four choices. Dear Manager, Much to my regret, I write this letter to place a complaint against your bad delivery service of your company.The Samsung tape recorder model number JB/4703 that I ordered from your company on Nov. 1, arrived yesterday. The serial number of the machine is 4703 -0641. I am sorry to report that the recorder has been badly damaged. There was no unusual damage to the packing case, but when I opened it, I found that the lid of the recorder had been cracked(破裂)and that the front surface of the machine had been scratched(刮擦). Since there was such damage to the goods, I decided to file a complaint against the delivery service. Would you please let me know whether I should return the recorder to you for a replacement or if you have an authorized service representative here to which I should take it? I will hold on to this recorder until I hear from you. Sincerely yours Jonathan Edward The letter above is a letter of ______________________.
A、apology
B、invitation
C、complaint
D、thank-you
第1题
Read the text below and choose the correct word for each space. For each question, mark the letter next to the correct word — A, B, C or D — on your answer sheet.
THE ESCALATOR
An American, Charles D. Seeberger, invented moving stairs to transport people in the 1890s. He (26)______ this invention an 'escalator', (27)______ the name from the Latin word 'scala', (28) means 'ladder'. Escalators move people up and down short (29)______ Lifts de the same, but only move (30)______ small number of people. If an escalator breaks down, it can still be (31)______ as ordinary stairs. An escalator can move (32)______ 8,000 and 9,600 people an hour, and it (33)______ not need a person to operate it.
Towards the end of the nineteenth century, cities were (34)______ more crowded and the first escalators were built at railway stations and in big department (35)______ so that people could move about more quickly. Today we see escalators everywhere.
A.announced
B.called
C.translated
D.explained
第2题
Read the text below and choose the correct word for each space. For each question, mark the letter next to the correct word — A, B, C or D — on your answer sheet.
The History of Film
The world's first film was shown in 1895 by two French brothers, Louis and Auguste Lumi6re. Although it only (26)______ of short, simple scenes, people loved it and films have (27)______ popular ever since. The first films were silent, with titles on the screen to (28)______ the story.
Soon the public had (29)______ favourite actors and actresses and, in this (30)______ the first film stars appeared. In 1927, the first 'talkie', a film with sound, was shown and from then on, the public (31)______ only accept this kind of film.
Further improvements continued, particularly in America, (32)______ produced 95% of all films. With the arrival of television in the 1950s, (33) ______ people went to see films, but in (34)______ years cinema audiences have grown again. More countries have started to produce films that influence film-making and there are currently (35)______ national film industries.
A.consisted
B.contained
C.belonged
D.held
第3题
Read the text below and choose the correct word for each space. For each question, mark the letter next to the correct word — A, B, C or D — on your answer sheet.
CAMPING
Although some groups of people have always lived outdoors in tents, camping as we know it today only began to be (26)______ about 50 years ago. The increase in the use of cars and improvements in camping (27)______ have allowed more people to travel longer (28)______ into the countryside and to stay there in greater comfort.
Many campers like to be (29)______ themselves in quiet areas, so they (30)______ their tent and food and walk or cycle into the forests or the mountains. Others, preferring to be near people, drive to a public or privately-owned campsite (31)______ has up-to-date facilities, (32)______ hot showers and swimming pools. Whether campers are (33)______ in the mountains or on a busy site, they should remember to (34)______ the area clean and tidy. In the forests, they must put out any fires and keep food hidden to avoid attracting (35)______ animals.
A.famous
B.popular
C.favourite
D.current
第4题
Read the text below and choose the correct word for each space. For each question, mark the letter next to the correct word — A, B, C or D — on your answer sheet.
WILLIAM THE HERO!
Brave William Baldock, who is six years old, is a hero after helping his mother when she fell downstairs. William quickly rang (26)______ an ambulance when he discovered his mother had broken her leg. In spite of being frightened, he (27) ______ the emergency services what had happened and answered all the questions they asked him. He also telephoned his father (28)______ work, and then his grandmother, to explain what he had (29)______ While waiting for (30)______ people to come, William looked after his 18-month-old sister.
When ambulance man Steve Lyn went to the house, he was amazed: 'It's (31)______ that a young boy of six knew the right number to (32)______ , and was able to give us the correct information. (33)______ of William's quick thinking, we were able to (34)______ there immediately.'
Mrs Baldock left hospital yesterday, very (35)______ to both William's and the ambulance service.
A.to
B.off
C.for
D.with
第5题
•Choose the correct word A, B, C or D from below the passage to lib each gap.
•For each question (19-33), mark one letter (A, B, C or D) on your Answer Sheet.
Dear Client,
Future Offices is advising businesses to plan as far ahead as possible to ensure guaranteed staff cover during holiday periods. There is now a (19) shortage of skilled secretarial and administrative stall' and this is (20) to get worse over the next twelve months.
Businesses which require staff with experience of specialist computer applications are the most at (21) . You are advised to (22) our agency well before the staff are actually needed to be certain of filling gaps with adequately (23) personnel. If you don't, it's almost (24) that you will be left without the skills needed to (25) your office running smoothly.
Tile (26) for the shortage of secretarial staff appears to be a combination of two (27) . There has been an (28) in demand for secretarial services over the last few years, and at the same time there has been a (29) of students deciding to choose secretarial studies.
Office Angels Agency would (30) to emphasize that business should not underestimate the difficulty of (31) experienced temporary staff. It is also necessary to make the (32) that businesses should be prepared for the tact that they may have to pay mere for this kind of (33) in the future.
(19)
A.hard
B.serious
C.sore
D.strong
第6题
•Read the information about the communication of information in business.
•Choose the correct word to fill each gap from A, B or C.
•For each question (29-40) mark one letter A, B or C on your Answer Sheet.
A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore, (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels.
Recent research shows that (35) most serious problems experienced by modern business are communication (36) Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees.
Newsletters and notices are not (38) It is the attitude and behavior. of business managers which (39) all the difference. Unfortunately, at present, a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.
(29)
A.much
B.many
C.far
第7题
materialscarefullyanddothetasksasyouareinstructed.
Task1
Directions:Afterreadingthefollowingpassage,youwillfind5questionsorunfinishedstatements,numbered36
to40.Foreachquestionorstatementthereare4choicesmarkedA),B),C),andD).Youshouldmakethecorrect
choiceandmarkthecorrespondingletterontheAnswerSheetwithasinglelinethroughthecenter.
TheeightairlinesoftheOne-worldalliance(联盟)havejoinedforcestogiveworldtravellersasimplewaytoplanandbookaround-the-worldjourney.It'scalledtheOne-worldExplorerprogram.
One-worldExploreristheperfectsolutionforaonce-in-a-lifetimeholidayoranextendedbusinesstrip.It'sagreatwayforyoutoexplorethefourcomersoftheearthinthesafe
handsoftheeightOne-worldairlines.
Youcanhavehundredsofdestinationstochoosefrom,becausetheOne-worldnetworkcoverstheglobe.And,asyoutravelaroundtheworld,you'llhavethesupportof260,000peoplefrom
allourairlines,whoaredevotedtothesuccessofyourjourney,helpingyoumakesmoothtransfersandoffering
supportallalongtheway.
TheOne-worldgoalistomakeglobaltraveleasierandmorerewardingforeveryoneofourtravellers.Wetryourbesttomake
youfeelathome,nomatterhowfarfromhomeyourjourneymaytakeyou.
Wecanoffertravelersbenefitsonascalebeyondthereachofourindividual-net-works.You'llfindmorepeopleandmoreinformationtoguideyouateverystageofyourtrip,makingtransfers
smootherandglobaltravellessofachallenge.
36.One-worldinthepassagerefersto
A)atravelagency
B)aunionofairlines
C)aseriesoftouristattractions
D)thetitleofaflightprogram
第8题
?Read the information about the communication of information in business.
?Choose the correct word to fill each gap from A, B or C.
?For each question (29-40) mark one letter A, B or C on your Answer Sheet.
A number of business people still believe that information is power and constantly question how (29) people need to know. As a result, they tell employees (30) as much as they think is essential (31) them to do particular jobs. Furthermore, (32) business people have been taught (33) to communicate effectively and (34) they communicate very badly at all levels.
Recent research shows that (35) most serious problems experienced by modern business are communication (36) Research has also shown that there is a clear link (37) good communication in a business and the motivation of the employees.
Newsletters and notices are not (38) It is the attitude and behavior. of business managers which (39) all the difference. Unfortunately, at present, a lot of employees do not believe all the information they receive from their managers (40) they feel that the managers themselves are out of touch with their staff.
(29)
A.much
B.many
C.far
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