Calculate the voltage gain for voltage series feedback when the amplifier gain is A = -2000 and F = -1/50.

What is the feedback of those employees who attend the financial seminars?

A．They are interested in the financial seminars very much.

B．They get great help and valuable advice in the financial seminars.

C．They do not believe what is said in the seminar and take in nothing.

D．They were enabled to solve many kinds of financial problems.

A traditional organisation wishing to employ original thinkers needs to

A．provide them with projects they are interested in.

B．assess whether their contribution makes up for any problems.

C．have a flexible approach if goals are not always achieved.

D．be prepared to handle any negative feedback from colleagues.

Workplace Negativity

Nothing affects employee morale more adversely than persistent workplace negativity. It saps (消耗) the energy of your organization and diverts critical attention from work and performance. Negativity occurs in the attitude, outlook, and talk of one department member, or in a crescendo (高潮) of voices responding to a workplace decision or event.

Learn About Workplace Negativity

As a manager or human resources professional, you are closely in touch with employees throughout the company. This allows you to keep your fingers on the pulse of the organization to sense workplace negativity. It enables you to establish and heed early warning signals that all is not well. You receive employee complaints, do exit interviews with employees who leave, and know the reputation of your organization in your community.

You watch the discussions on employee Intranets, manage the appraisal and 360-degree feedback process, and coach managers in appropriate staff treatment. This information will help you learn to identify the symptoms of negativity before its morale-busting consequences damage your workplace. It will also assist you in preventing and curing workplace negativity.

Diagnose Workplace Negativity

Negativity is an increasing problem in the workplace, according to Gary S. Topchik, the author of Managing Workplace Negativity. He states, in a Management Review article, that negativity is often the result of a loss of confidence, control, or community. Knowing what people are negative about is the first step in solving the problem.

In my experience, when rumblings (抱怨) and negativity are beginning in your organization, talking with employees will help you understand the exact problems and the degree to which the problems are impacting your workplace. You will want to identify the exact employee groups who are experiencing the negativity, and the nature of the issues that sparked their unhappiness.

Perhaps the organization made a decision that adversely affected staff. Perhaps the executive manager held a staff meeting and was perceived to threaten or ignore people asking legitimate questions. Maybe staff members feel insecure because concern exists over losing a product line.

Perhaps underground rumors are circulating about an impending layoff. People may feel that they give the organization more than they receive in return. They may feel that a coworker is mistreated or denied a deserved promotion.

When You Are Not in Control of the Negativity

Negativity often occurs when people are impacted by decisions and issues that are out of their control. Examples of these include: corporation downsizing; understaffing that requires people to work mandatory overtime; budget reductions; and upper-management decisions that adversely impact members of your staff. Under these circumstances, as a human resources professional, try some of the following ideas.

?Identify any aspects of the situation that you can impact, including providing feedback in your organization about the negative impact that is occurring. (Sometimes decisions are made and no one understands or predicts their outcome. Sometimes you can influence an issue or a decision if you practice personal, professional courage and speak your mind.)

?Listen, listen, listen. Often people just need a sounding board. Be visible and available to staff. Proactively (积极地) schedule group discussion sessions, town meetings, "lunches with the manager" or one-on-one blocks of time.

?Challenge pessimistic thinking and negative beliefs about people, the company, and the work area. Don't let negative, false statements go unchallenged. If the statements are true, provide the rationale, the corporate thinking, and the events that are responsible for the negative circumstances. Share eve

A．Y

B．N

C．NG

A traditional organisation wishing to employ original thinkers needs to______.

A．provide them with projects they are interested in

B．assess whether their contribution makes up for any problems

C．have a flexible approach if goals are not always achieved

D．be prepared to handle any negative feedback from colleagues

Automation

The term automation was coined around 1946 by the automobile industry to describe the increased use of automatic devices and controls in mechanized production lines. Today, it is widely used in a manufacturing context but is also applied outside of manufacturing in connection with a variety of systems in which there is a significant substitution of mechanical, electrical, or computerized action for human effort and intelligence. An operation is commonly described as automated if it is Substantially more automatic than its predecessor.

In its most general usage, automation can be defined as a technology concerned with carrying out a process by means of programmed commands combined with the automatic feedback of data relating to the execution of those commands. The resulting system is capable of operating without human intervention. The development of this technology has become increasingly dependent on the use of computers and computer-related technologies. As a consequence, automated systems have become sophisticated and complex. Advanced systems of this sort now represent a level of capability and performance that surpass in many ways the abilities of humans to accomplish the same activities.

Automation technology has matured to a point where a number of other technologies have developed from it and have achieved a recognition and status of their own. Robotics is one such technology. It is a specialized branch of automation in which the automated machine possesses certain characteristics. The most typical humanlike characteristic of a modern industrial robot is its powered mechanical arm. The robot's arm can be programmed to do a sequence of motions to perform. useful tasks, such as loading and unloading parts at a production machine or making a sequence of spot-welds on the body of an automobile. The robot will repeat the motion pattern until it is reprogrammed to perform. some alternative task. As these examples of robot applications suggest, an industrial robot is typically used to replace a human worker in a factory operation.

The field of robotics has its roots in the development of automation technology. Numerical control (NC) and telecherics are two important areas of technology that constitute the foundations of robotics technology.

Over the years, the social merits of automation have been argued by labour leaders, government officials, business executives, and college professors. No doubt the biggest controversy has focused on the employment issue: What is the effect of automation on employment? There are other important aspects of the automation issue as well, including its effect on productivity, economic competition, education, and quality of life.

The advantages commonly attributed to automation include increased production rates, more efficient use of materials, better product quality, improved safety, shorter workweeks for labour, and reduction of factory lead times.

Automated machines are usually designed to operate at higher production rates than humans are capable of achieving. This increased productivity has been one of the biggest reasons for justifying the adoption of automated systems. Notwithstanding the claims of high quality from good workmanship by humans, automated systems are generally capable of carrying out the manufacturing process with less variability that humans make, thus yielding greater control and consistency of product quality. In addition, the increased process control makes possible more efficient use of materials, resulting in less waste.

Automated manufacturing systems often, remove workers from the workplace, thus safeguarding them against hazards in the work environment. In the United States, the Occupational Safety and Health Act of 1970 (OSHA) was enacted with the objective of making work safer and protecting the physical well-being of the worker on a

A．Y

B．N

C．NG

The $11 billion self-help industry is built on the idea that you should turn negative thoughts like "I never do anything right" into positive ones like "I can succeed." But was positive thinking advocate Norman Vincent Peale right? Is there power in positive thinking?

Researchers in Canada just published a study in the journal Psychological Science that says trying to get people to think more positively can actually have the opposite effect: it can simply highlight how unhappy they are.

The study's authors, Joanne Wood and John Lee of the University of Waterloo and Elaine Perunovic of the University of New Brunswick, begin by citing older research showing that when people get feedback which they believe is overly positive, they actually feel worse, not better. If you tell your dim friend that he has the potential of an Einstein, you're just underlining his faults. In one 1990s experiment, a team including psychologist Joel Cooper of Princeton asked participants to write essays opposing funding for the disabled. When the essayists were later praised for their sympathy, they felt even worse about what they had written.

In this experiment, Wood, Lee and Perunovic measured 68 students' self-esteem. The participants were then asked to write down their thoughts and feelings for four minutes. Every 15 seconds, one group of students heard a bell. When it rang, they were supposed to tell themselves, "I am lovable."

Those with low self-esteem didn't feel better after the forced self-affirmation. In fact, their moods turned significantly darker than those of members of the control group, who weren't urged to think positive thoughts.

The paper provides support for newer forms of psychotherapy (心理治疗) that urge people to accept their negative thoughts and feelings rather than fight them. In the fighting, we not only often fail but can make things worse. Meditation (静思) techniques, in contrast, can teach people to put their shortcomings into a larger, more realistic perspective. Call it the power of negative thinking.

注意：此部分试题请在答题卡2 上作答。

What do we learn from the first paragraph about the self-help industry?

A．It is a highly profitable industry.

B．It is based on the concept of positive thinking.

C．It was established by Norman Vincent Peale.

D．It has yielded positive results.

The 811 billion self-help industry is built on the idea that you should turn negative thoughts like "I never do anything right" into positive ones like "I can succeed." But was positive thinking advocate Norman, Vincent Peale right? Is there power in positive thinking?

Researchers in Canada just published a study in the journal Psychological Science that says trying to get people to think more positively can actually have the opposite effect: it can simply highlight how unhappy they are.

The study's authors, Joanne Wood and John Lee of the University of Waterloo and Elaine Perunovic of the University of New Brunswick, begin by citing older research showing that when people get feedback which they believe is overly positive, they actually feel worse, not better. If you tell your dim friend that he has the potential of an Einstein, you're just underlining his faults. In one 1990s experiment, a team including psychologist Joel Cooper of Princeton asked participants to write essays opposing funding for the disabled. When the essayists were later praised for their sympathy, they felt even worse about what they had written.

In this experiment, Wood, Lee and Perunovic measured 68 students' self-esteem. The participants were then asked to write down their thoughts and feelings for four minutes. Every 15 seconds, one group of students heard a bell. When it rang, they were supposed to tell themselves, "I am lovable."

Those with low self-esteem didn't feel better after the forced self-affirmation. In fact, their moods turned significantly darker than those of members of the control group, who weren't urged to think positive thoughts.

The paper provides support for newer forms for psychotherapy (心理治疗) that urge people to accept their negative thoughts and feelings rather than fight them. In the fighting, we not only often fail but can make things worse. Meditation (静思) techniques, in contrast, can teach people to put their shortcomings into a larger, more realistic perspective. Call it the power of negative thinking.

What do we learn from the first paragraph about the self-help industry?

A．It is a highly profitable industry.

B．It is based on the concept of positive thinking.

C．It was established by Norman Vincent Peale.

D．It has yielded positive results.

Passage Two

Questions 62 to 66 are based on the following passage.

The $11 billion self-help industry is built on the idea that you should turn negative thoughts like "I never do anything right" into positive ones like "I can succeed." But was positive thinking advocate Norman Vincent Peale right? Is there power in positive thinking?

Researchers in Canada just published a study in the journal Psychological Science that says trying to get people to think more positively can actually have the opposite effect: it can simply highlight how unhappy they are.

The study's authors, Joanne Wood and John Lee of the University of Waterloo and Elaine Perunovic of the University of New Brunswick, begin by citing older research showing that when people get feedback which they believe is overly positive, they actually feel worse, not better. If you tell your dim friend that he has the potential of an Einstein, you're just underlining his faults. In one 1990s experiment, a team including psychologist Joel Cooper of Princeton asked participants to write essays opposing funding for the disabled. When the essayists were later praised for their sympathy, they felt even worse about what they had written.

In this experiment, Wood, Lee and Perunovic measured 68 students' self-esteem. The participants were then asked to write down their thoughts and feelings for four minutes. Every 15 seconds, one group of students heard a bell. When it rang, they were supposed to tell themselves, "I am lovable."

Those with low self-esteem didn't feel better after the forced self-affirmation. In fact, their moods turned significantly darker than those of members of the control group, who weren't urged to think positive thoughts.

The paper provides support for newer forms of psychotherapy (心理治疗) that urge people to accept their negative thoughts and feelings rather than fight them. In the fighting, we not only often fail but can make things worse. Meditation (静思) techniques, in contrast, can teach people to put their shortcomings into a larger, more realistic perspective. Call it the power of negative thinking.

注意：此部分试题请在答题卡2 上作答。

62. What do we learn from the first paragraph about the self-help industry?

A) It is a highly profitable industry.

B) It is based on the concept of positive thinking.

C) It was established by Norman Vincent Peale.

D) It has yielded positive results.