5. The phrases like “ look forward to your early reply” is not necessary at the end of the complaint.

A、favor

B、favorably

C、favorite

D、favorable

Reading Comprehension (2)

Kee & Co. , Ltd

34 Regent Street

London, UK

Dear Sirs,

Due to the rise in the world price of paper, from 1 January of next year, prices for our products are due to increase by 10% across the board.

Since you are a valued customer of long standing, we wish to give you the opportunity to deal with the price increases by ordering now at the current prices.

In addition, we are willing to give you a discount of 5% on all orders of more than $20, 000.

We are aware that you do not have sufficient warehousing (仓储) for large quantities of reserve stock. In this circumstance, we would be prepared to hold paper for you to be delivered at your convenience. There will be no charge for warehousing at this end. We believe that you will see the advantages of this arrangement, which will save you at least 15% on paper purchases in the coming year. We look forward to your early reply.

Yours faithfully,

Tony Smith

Chief Seller

According to the passage, why are the prices of seller's products going to rise?

A、see

B、seeing

C、be seen

D、have seen

sincerity, on your request of, free of charge, the freight charges, express account, in the way, in no way, cooperation, corporation, available, posted, incommodiousness

  Asking the customers to bear the sample freight charge

  Dear Sirs,

  Thanks a lot for your continued interests in our products．We have(1)in doing business with you either.

  (2)samples, we are glad to tell you they are(3)now．In order to promote our business in future, they shall be(4)for you．But as our company's principle, you need to pay(5).

  The samples shall be(6)to you as soon as you supply us your(7): DHL, FEDEX, or UPS account, or we receive your transmit about USD, to our account: …in…Bank.

  Hope this little(8)will not stand(9)of our business.

  Look forward to your early reply and(10)with you in near future.

  Best regards !

  Yours faithfully,

Kate

Task 5 Letter 1 June 10, 2006 Dear Sir or Madam, Last night the central heating system that you installed(安装） in our factory exploded. The explosion caused a great deal of damage and our stock of fashion clothes has been completely ruined. We must insist that you replace the heating system immediately and pay for our damaged stock, valued at $400,000. We look forward to your reply. Yours faithfully, Bill Black Assistant Manager Letter 2 June 15, 2006 Mr. Black, We are writing in connection with the recent explosion at your factory. We would like to point out that we have been manufacturing heating systems for over 25 years and we have never had a complaint before. We have asked surveyor to find out the cause of the explosion. We are hoping that we can provide you with a satisfactory answer soon. Yours sincerely, Mary Miller Service Manager 题目： What happened in the factory last night? The central heating system___________

【其它】翻译下列信函。 19 January 2012 Ms Sally McBride Manager Outback Wool Ltd 44 Bridge Street Sydney New South Wales Australia Dear Ms McBride, 　　We refer to our purchase contract No.954. 　　Under the terms of the contract, delivery is scheduled for June2012. We would now like to bring delivery forward to March/April2012. 　　We realize that the change of delivery date will probably inconvenience you and we offer our sincere apologies. We know that you will understand that we would not ask for earlier delivery if we did not have compelling reasons for doing so. 　　In view of our longstanding, cordial commercial relationship, we would be very grateful if you would make a special effort to comply with our request. 　　We look forward to your early reply. 　　Yours sincerely, 　　Eric Evans 　　Manager

听力原文：M: Are you looking forward to your trip to Canada, Julie?

W: I can't wait to see Canada, but I'm scared of the journey. My husband insists on flying, but I want to sail. Planes make me nervous.

M: There's nothing to be frightened of. How many planes fly across the Atlantic every day?

W: I've no idea. Hundreds, I suppose.

M: And how often do you hear of a crash? ... Once or twice a year?

W: Yes, but sere planes fly so high and fast flint once is enough.

M: Look, there are more mad casualties per day than air deaths per year. Air transport is really safe compared with road transport.

W: I'd still prefer to go by sea. Ships may not travel fast, but at least you can relax, I'd love a trip on a luxury liner like the Queen Elizabeth Ⅱ.

M: It's fine ff you're a good sailor, but have you ever traveled far in a rough sea?

W: No. I've only been in a boat once. I sailed down the River Thames on a sightseeing tour... But in any case, I'd rather be seasick than dead.

(20)

A．The transportation of the trip.

B．The air-sick.

C．The sea-sick.

D．The quarrel between a couple.

for, look forward to, which, that, as much as, come into effect, pride, proud, enclosed, compromise

  Dear Sir or Madam,

  (1)is our new price list which will(2)by the end of this month．You will see that we have increased our prices on most models．We have, however, refrained from doing so on some models of(3)we hold large stocks．The explanation(4)ur increased prices stems from the fact(5)we are now paying 10% more for our raw materials than we were paying last year, along with some of our subcontractors having raised their prices(6)15%.

  As you know, we(7)our product and are(8)of the reputation for quality and dependability we have built over 15 years．We will not(9)that reputation because of raising costs．We have, therefore, decided to raise the price of some of our products.

  We hope you will understand our position and(10)your cooperation.

  With best regards,