Extended Insulin Zinc Suspension is a sterile suspension of Insulin in buffered Water for _______.

A、unopened multiple-dose container

B、in refrigerator

C、that freezing is to be avoided

D、All of the above

The Institute of Independent Analysts (IIA), an examining body, is considering replacing its conventional assessment process with computer-based assessment which produces instant results to the candidate. A business case has been developed for the computer-based assessment project. Figure 1, extracted from the business case, shows the financial appraisal of the project. It uses a discount rate of 8%. The NPV of the project is $10,925.

Figure 1: Financial cost/benefit of the computer-based assessment project

An explanation of the costs and benefits is given below.

Initial software – refers to the cost of buying the computer-based assessment software package from the vendor. The software actually costs $375,000, but a further $25,000 has been added to reflect bespoke changes which the IIA requires. These changes are not yet agreed, or defined in detail. Indeed, there have been some problems in actually specifying these requirements and understanding how they will affect the administrative processes of the IIA.

Software maintenance – This will be priced at 10% of the final cost of the delivered software. This is currently estimated at $400,000; hence a cost of $40,000 per annum.

Question bank – refers to the cost of developing a question bank for the project. This is a set of questions which the software package stores and selects from when producing an examination for an individual candidate. Questions will be set by external consultants at $50 for each question they successfully deliver to the question bank. It is expected that further questions will need to be added (and current ones amended) in subsequent years.

Security – refers to security provided at computer-based assessment centres. This price has already been agreed with an established security firm who have guaranteed it for the duration of the project.

Disruption – refers to an expected temporary decline in IIA examinations staff productivity and staff morale during the implementation of the computer-based assessment solution.

Marker fees – manual marking is undertaken in the current conventional assessment process. There will no longer be any requirement for markers to undertake this manual marking. All examinations will be automatically marked.

Admin saving – concerns reduction in examinations staff at IIA headquarters. The actual savings will partly depend on the detailed requirements currently being discussed with the software package provider. It is still unclear how this will affect the administrative process.

Extra income – the IIA expects candidates to be attracted by the convenience of computer-based assessment. Other competing institutions do not offer this service. The extra income is the IIA’s best guess at the amount of income which will result from this new assessment initiative.

The IIA is also putting in place a benefits management process for all projects. The IIA director is concerned that project managers are just moving on to other projects and not taking responsibility for the benefits initially established in the business case.

Required:

(a) Critically evaluate the financial case (cost/benefit) of the computer-based assessment project. (15 marks)

(b) Benefit owners, benefits maps and benefits realisation are important concepts in benefits management process.

Explain each of these concepts and their potential application to the computer-based assessment project. (10 marks)

听力原文：Man: Hi, Lynn. (4[C])I saw you at registration yesterday. I sailed right through. But you were standing in a line.

Woman: Yeah. I waited for an hour to sign up for a distance learning course.

M: Distance learning? Never heard of it.

W: Well, its new this semester. (5[D])It's only open to psychology majors. But I bet it'll catch on elsewhere, Yesterday over a hundred students signed up.

M: Well, what is it?

W: It's an experimental course. I registered for Child Psychology. All I got to do is watching a twelve-week series of televised lessons. The department shows them several different times a day and in several different locations.

M: Don't you ever have to meet with your professor?

W: Yeah. After each part of the series, I have to talk to her and the other students on the phone, you know, about our ideas. (6[B])Then we'll meet on campus three times for reviews and exams,

M: It sounds pretty non-traditional to me. But I guess it makes sense considering how many students have jobs. It must really help with their schedules. Not to mention how it'll cut down on traffic.

W: You know, last year my department did a survey and they found out that 80% of all psychology majors Were employed. That's why they came up with the program. Look, I'll be working three days a week next semester and I will either cut back on my classes or try this out.

M: (7[B])The only thing is, doesn't it seem impersonal though? I mean, I miss having class discussions and hearing what other people think.

W: Well, I guess that's why phone contacts are important. Any way it's an experiment. Maybe. But FII be curious to see how it works out.

What is the relationship between the two speakers?

A．They have not met ever before.

B．Teacher and student.

C．They are schoolmates.

D．They are classmates.

听力原文：M: Hi, Lynn, I saw you at registration yesterday. I sailed right through, but you were standing in a line.

W: Yeah. I waited an hour to sign up for a distance learning course.

M: Distance learning? Never heard of it?

W: Well, it’s new this semester. It’s only open to psychology majors. But I bet it' ll catch on elsewhere. Yesterday over a hundred students signed up.

M: Well, what is it?

W: It’s an experimental course. I registered for Child Psychology. All I have to do is watch a twelve week series of televised lessons. The department shows them several different times a day and in several different locations.

M: Don’t you ever have to meet with your professor?

W: Yeah. After each part of the series, I have to talk to her and the other students on the phone, you know, about our ideas. Then we' ll meet on the campus three times for reviews and exams.

M: It sounds pretty non-traditional to me. But I guess it makes sense considering how many students have jobs. It must re ally help with their schedules. Not to mention how it'll cut down on traffic.

W: You know last year my department did a survey and they found out that 80% of all psychology majors were employed. That’s why they came up with the program, kook, I' ll be working three days a week next semester and it was either cut back on classes or try this out.

M: The only thing is, doesn’t it seem impersonal though? I mean, I' d miss having class discussions and hearing what other people think.

W: Well, I guess that's why phone contacts are important. Anyway it's an experiment. Maybe I'll end up hating it. M: Maybe. But I'll be curious to see how it works out.

How was the distance learning course different from traditional course?

A．Students are not required to attend regular class lecture.

B．The professor videotapes class lecture for review.

C．Classes are held out at various locations throughout the area.

D．Students receive credit for work experience.

听力原文：M: Hi, Lynn. I saw you at registration yesterday. I sailed right through. But you were standing in a line.

W: Yeah. I waited an hour to sign up for a distance learning course.

M: Distance learning? Never heard of it.

W: Well, it's new this semester. It's only open to psychology majors. But I bet it'll catch on elsewhere. Yesterday over a hundred students signed up.

M: Well, what is it?

W: It's an experimental course. I registered for Child Psychology. All I got to do is to watch a twelve-week series of televised lessons. The department shows them several different times a day and in several different locations.

M: Don't you ever have to meet with your professor?

W: Yeah. After each part of the series, I have to talk to her and the other students on the phone, you know, about our ideas. Then we'll meet on campus there for reviews and exams.

M: It sounds pretty non-traditional to me. But I guess it makes sense considering how many students have jobs. It must really help with their schedules. Not to mention how it'll cut down on traffic.

W: You know, last year my department did a survey and they found out that 80% of all psychology majors were employed. That's why they came up with the program. Look, I'll be working three days a week next semester and it is either cut back on my classes or try this out.

M: The only thing is, doesn't it seem impersonal though? I mean, I miss having class discussions and hearing what other people think.

W: Well, I guess that's why phone contacts are important. Anyway it's an experiment. Maybe I'll end up ha ting it.

M: Maybe. But I'll be curious to see how it works out.

(23)

A．She went sailing with the man.

B．She waited long to get a signature.

C．She applied for a new-open lesson.

D．She learned in a long distance.