下面对于长安铃木服务流程包含的步骤描述正确的是那些？（）

A. 负责向客户解释三包条款

B. 负责请客户提供真实有效的索赔证件

C. 介绍当时长安铃木汽车开展的优惠服务活动项目

D. 负责监督三包旧件标签及时、准确地悬挂到旧件上

A.轻型

B.微型

C.中型

D.大型

长安汽车与( )建立了战略合作关系。

A 昌河

B 江铃

C 哈飞

D 铃木

E 福特

F 马自达

G 标致雪铁龙

A、氧化加成

B、还原消去

C、金属转移

D、以上都是

On May 30, 2009, a speeding car hurtled(猛冲，飞驰)towards an open top bus【C1】______the Queen of the Netherlands today【C2】______smashing(撞开)into a crowd and killing four people who were【C3】______the royal parade.

A 38-year-old Dutchman, who was driving a black hatchback, has been【C4】______on suspicion【C5】______carrying out an attack on the Royal Family.

Thirteen people were【C6】______, five of whom【C7】______in a serious condition, but the Queen and【C8】______members of the Dutch royal family were not hurt. The black Suzuki(铃木)【C9】______through the crowd during a parade to mark the Queen’s Day national holiday in the city of Apeldoorn. Princess Maxima, wife of heir Willem-Alexander, watched in【C10】______, with her hand【C11】______her mouth, as the vehicle sped a few meters past the royal bus. Footage of the incident shows the damaged car continuing to be driven at high-speed after crashing into members of the crowd. People were thrown up【C12】______the air as the car swerved across police railings,【C13】______hundreds were waiting to see the Queen. The car was only【C14】______once it had【C15】______into a stone monument in the center of the city, about 50 miles【C16】______of Amsterdam.

Queen Beatrix responded to the attack in a【C17】______broadcast that afternoon. "What started as a beautiful day has【C18】______in terrible drama, which has shocked us【C19】______," she said.

A spokesman from the Dutch prosecutor’s office said the【C20】______was believed to have purposely targeted the Royal Family. "We have reason to believe that this was a deliberate act," said Ludo Goossens, a public prosecutor. He said there were no indications of terrorist links nor were there signs of explosives.

【C1】

A．carrying

B．carried

C．carry

D．to carry

A、氯苯

B、溴苯

C、碘苯

D、溴代烯烃

A、零价

B、二价

C、一价

D、不一定

A、卤代芳烃

B、芳基的三氟甲基磺酸

C、芳基的甲磺酸酯

D、以上都可以

What else did Mr. Peterson ask for, besides the requirement to the goods?

Mr. Peterson also asked for______from Mr. Suzuki.

听力原文： The Insurance Institute for Highway Safety finds that nearly two-thirds of car head restraints tested don't get the job done when it comes to rear end crashes. The institute tested 75 cars in its research. And the winners include ail Volvos, some top line Audis, Ford 500s, Nissan Sentras, and Subaru Outbacks. The Cadillac DTS, Suzuki Forenza, and seats in the BMW 5 series were among those who received a failing grade.

According to the Insurance Institute, how many of car head restraints fail to stop rear end crashes?

A．1/2

B．2/3

C．3/3

D．4/5