阅读下面的句子，根据文章内容进行判断，正确写“T”，错误写“F”。

阅读下面的句子，根据文章内容进行判断，正确写(T)错误写(F)

Headhunters or executive search firms specialize in finding the right person for the right job. When a company wishes to recruit a new person for an important position, it may use the services of such a firm. The advantages for the employer are that it does not have to organize the costly and time-consuming process of advertising, selecting and interviewing suitable applicant. In some cases, the search firm may already have a list of people with the appropriate skills for the job. If this is not the case, then it may act as a consultant, advising or even organizing tests and simulations to evaluate candidates' behavior. in order to select the most competent person for the job.

()21. The passage mainly talks about the increased business of headhunters.

()22. Companies may use the services of an executive search firm to recruit new employees.

()23. Employers prefer to use the headhunters because the services are cheap.

()24. Search firms often have their own talent pool or human resource ban

()25. Headhunters also provide services like advertisement and candidate evaluation.

阅读下面的句子，根据文章内容进行判断，正确写“T”错误写“F”

There are eight traditional functions of marketing:

( 1 ) Buying: A marketer focuses on buyers’ needs and desires in order to decide what products to make available. Understanding buyers’ behavior. is of great importance.

( 2 ) Selling: Marketers usually view selling as a persuasive activity that is completed through promotion. Selling includes personal selling, advertising, and other selling methods. It is probably the function of marketing that we most often see in our daily life.

( 3 ) Transporting: Transporting is physically moving the product from the seller to the buyer. Marketers focus on transporting costs and services.

( 4 ) Storing: Like transporting, storing is an aspect of the physical distribution of products. Storing includes warehousing activities. Warehouses hold products for long periods sometimes in order to create time utility.

( 5 ) Grading: Grading involves sorting products according to size and quality. This makes buying and selling easier because it reduces the need for inspection and sampling.

( 6 ) Financing: For many products, such as automobiles, fridges, and new homes, the purchase is facilitated when the marketer provides credit that makes the purchasing of the product possible.

( 7 ) Marketing research: Through research, marketers may find out the need for new products and services. By gathering information on a regular basis, they can better plan, carry out and control marketing activities.

( 8 ) Risk taking: It involves bearing the uncertainties that are part of the marketing process. Most marketing decisions result in either success or failure that is associated with risk.

() 21. It is very important to understand buyers’ behavior.

() 22. Marketers usually use different selling methods.

() 23. Marketers ignore transporting costs and services.

() 24. Both transporting and storing are the aspects of the physical distribution of products.

() 25. Marketers provide credit that makes the purchasing of automobiles, fridges, and new homes possible.

阅读下面的句子，根据文章内容进行判断，正确写“T”错误写“F”。

Better Life for All

In today’s society, working people can seldom find time to relax themselves in their busy schedules. They often work overtime because of too much work waiting in queue, which ends up causing a lot of physical and mental problems. However, more people are now aware that relaxation and stress-relief are necessary for life. One’s health should never be sacrificed for a need to work hard. Indeed, finding time to relax makes people work more efficiently.

Many people plan trips to spend their free time travelling with their loved ones. This may have been a luxury in the past, but it has become more common in recent years. Travelling at home and abroad has now become convenient and affordable.

Going jogging and going to the gym have also become more popular, as they are rather convenient ways to exercise and stay fit. Exercising helps relax your body and has been shown, to relieve mental stress as well. This demand for recreation and leisure service has also stimulated the economy, as new businesses are created to meet these needs.

In sum, working hard is important, but having a good quality of life can actually facilitate your success at work. Knowing when and how to relax should be a part of well -balanced lifestyle. Take a walk outdoors, visit the gym, or go jogging. You will find that your time was not wasted, even if it was not spent working in your office.

( ) 21. In today’s society, working people can often find time to relax themselves in their busy schedules.

( ) 22. In the past few people might afford travelling.

( ) 23.the demand for recreation and leisure service has made the economy develop.

( ) 24. Exercising can only help relax your body instead of staying fit.

( ) 25. People should take a balance between work and relaxation.

阅读下面的句子，根据文章内容进行判断，正确写“T”错误写“F”

Accounting errors will happen from time to time, but many common accounting mistakes can be avoided with proper planning and preparation. Here are the top seven accounting mistakes that should be paid more attention to.

(1 )Not knowing your true cash balance: Due to things like automatic payments and bank charges, money that appears in your cash drawer and your checking account may already be spent.

(2)Mistaking profits for cash: When you have a lot of credit sales, your company can post big profits without seeing any cash.

(3)Paying bills too soon: If your vendors give you thirty days to pay them, take it. Unless you get a discount for paying early, paying your bills only when they’re due improves your company’s cash flow.

(4)Avoiding book -keeping tasks: Not recording and posting transactions regularly leaves you with a mountain of book-keeping to deal with in the end.

(5)Paying accidental dividends: Every time a corporation owner takes money out of his business, it counts as a dividend. That can lead to a bigger personal income-tax bill.

(6)Not keeping personal finances separate from business: Mixing up business and personal money can cause bookkeeping and legal problems.

(7)Setting prices too low: Know your costs before you set product or service prices, or you run the risk of losing money on every sale. A simple break-even analysis can help you set prices at a profitable level.

( ) 21. Accounting mistakes cannot be avoided.

( ) 22. With a lot of credit sales, your company may have no cash at hand.

( ) 23. It is recommended not to pay bills too soon.

( ) 24. Business money and personal money can be mixed up.

( ) 25. Try your best to know your costs before you set product or service prices.

阅读下面的句子，根据文章内容进行判断，正确写“T”，错误写“F”。

Domestic abuse happens when one person in a close relationship or marriage tries to control another. Domestic abuse that includes physical violence is called domestic violence.

Domestic violence and abuse are used for one purpose only: to gain and maintain total control over you. An abuser doesn't “play fair.” Abusers use fear, guilt, shame to wear you down and keep you under his or her thumb. Your abuser may also threaten you, hurt you or hurt those around you.

Domestic abuse may happen among different groups of people. It occurs within all ages, genders, and economic levels. While women often suffer from it, men sometimes are victims too. People may get verbal and emotional abuse, even physical ones. The abusive behavior. is never acceptable, whether it's coming from a man, a woman, a teenager, or an older adult. You deserve to feel valued, respected, and safe.

()26. In a close relationship or a marriage, if one person tries to control another, domestic abuse may happen.

()27. If the abusive behavior. comes from a teenager, sometimes it is acceptable.

()28. Domestic abuse usually includes physical violence, verbal violence and emotional abuse.

()29. Besides the purpose of gaining and maintaining total control over someone, domestic abuse may be used for some other purposes.

()30. Domestic abuse may happen among the groups of the male and the rich.

阅读下面的句子，根据文章内容进行判断，正确写“T”，错误写“F”。

Stop Yelling At Your Kids

Parenting is hard. If you’re a parent, I’m sure that I don’t need to tell you that our job is a tough one. When you're managing children, it can be difficult to remember that they are still learning. If you find yourself yelling at your kids more often than you want to, here are some ways that can help you reduce the yelling. I’ve been working on this for the past few months and I have to say,it’s been amazing for both the kids and me.

If you are having an argument with your child, you need to make sure you both take the time to really listen. It gives both of you time to think and really listen to each other, which is important. Kids are more likely to listen to you if you listen to them!

One of your biggest struggles is to remind yourself of appropriate expectations. You can’t expect that your youngest acts as responsibly as your oldest. You should lower what you expect -taking into consideration things like their age - it can make a big difference. You should do your best to take a moment before yelling and take in a deep breath. It makes a world of difference for you. Instead of yelling, you’d better whisper. It can also help diffuse any situation by making things quieter, not louder. Besides, the more time you spend with your kids, the better you’ll get at communicating with them. You’re both more likely to understand each other.

If your children aren’t listening or it seems they only don’t listen to you, you don’t take it personally. You should remind yourself that your kids are still learning and they’re not going to be perfect.

( )21. As a parent, you may know that parenting is an easy job.

( )22. Listening to each other is a good way to stop argument between parents and their kids.

( )23. Usually younger kids behave less responsibly than elder children.

( )24. Parents should lower their expectation for their kids.

( )25. Both yelling and whispering can help make things quieter.

阅读下面的句子，根据文章内容进行判断，正确写“T”错误写“F”。

The law defines youthful offenders (aged 18 or under) as offenses. As for the same offenses, the court would consider an adult as a offenders" are juveniles who commit offenses appropriate only to juveniles, such as truancy from school. Here are a few ideas to help prevent your children from being a delinquent.

Keep your children in school to help prevent delinquency. Minor offenses, such as truancy, can lead to more serious offenses. Make clear to your children your expectations about their school attendance. Meet with school officials if necessary.

Exercise adequate supervision. Juveniles rarely commit serious offenses while under the supervision of an adult. Seek the assistance of your local service agencies, if you feel you cannot control your children. Attend parenting classes, or join a local support group if you are having trouble understanding how to exercise discipline.

Educate your children about the dangers of drugs. Drug offenses and addiction can have serious consequences for your children. Let your children know you will not tolerate drug use. Stay informed about drug use trends in children.

Get your children involved in after-school recreational activities, sports, community service or other positive activities. Young people with positive outlets for their energy are more likely to do well in school and avoid the problems of delinquency.

Know who your children’s friends are. Show an interest in your children's social life and peer groups. Peer pressure may have a bad effect on teenagers and young people. Do not allow your children to associate with juvenile delinquents.

( )21.the court would consider youthful offenders as”criminals” if they commit offenses.

( )22. You must meet with school officials to prevent your children from delinquency.

( )23. If you cannot control your children, ask for help from the local service agencies.

( )24. Inform. your children that you will not tolerate drug use and drug offenses can have serious results for your children.

( )25. Children always involving in positive activities are more likely to do well in school and avoid the problems of delinquency.

阅读下面的句子,根据文章内容进行判断,正确写“T”错误写“F”

Hi, I am Zhao Xin from Beijing. I just enrolled at The Open University last month. Now I'm a freshman at. the School of Social Work. As a social work major, I can help take care of the homeless and sick people, talk to them and accompany them, do the cleaning and other house chores. I enjoy helping people and want to live a meaningful life.

I love being a social worker. I used to look after the elderly at a nursing home when I was in middle school. It gives me a feeling of pride to bring happiness to others. I want to make a difference in the world.

()26. Zhao Xin is studying in the Open University now.

()27. His major is marketing.

()28. He is looking after the elderly at a nursing home nowadays.

()29. He .wants to change the world and make it better.

()30. He is proud of being a social worker.

GOOD COMMUNICATION SKILLS - KEY TO ANY SUCCESS

Good communication skills are the key to success in life, work and relationships. Without effective communication, a message can turn into error, misunderstanding, frustration, or even disaster by being misinterpreted or poorly delivered.

THE STEPS FOR GOOD COMMUNICATION SKILLS:

1. Know what to say.

Understand clearly the purpose and intent of your message.

2. Know how to say.

Begin by making eye contact, which shows confidence. Then pay attention to your body language.

3. Listen.

After you’ve finished talking, you should stop, listen, and look for feedback and clues of comprehension.

4. Reach understanding.

To communicate well is to understand and be understood.

MORE TIPS FOR DEVELOPING GOOD COMMUNICATION SKILLS:

1. The better you are able to express yourself, the better your ability to communicate.

2. Practice your listening skills. Be considerate of other speakers by waiting until they are done before stating your views.

3. Learn to understand and appreciate different views by being open-minded. It will in turn, gain you more cooperation and understanding.

4. Avoid trying to communicate when in an emotional state. Take time to consider your position through before speaking.

When you take the time to develop good communication skills, it means you open yourself up to better relationships, more career opportunities, and increased self-confidence. Moreover, you reach higher levels of mutual understanding and cooperation while successfully attaining your goals.

1. A message must be understood, interpreted or delivered correctly with communication. {T、F}

2. When you talk with others you can pay little attention to your body language.{T、F}

3. The better you are able to understand others, the better your ability to communicate.{T、F}

4. Before stating your opinions, you’d better let the speaker finish his or her talking first.{T、F}

5. Don’t argue or debate with others if you feel angry or displeased. {T、F}

Feedback from your customers is very important. The more information you have from them, the more competitive you will be in your field. The following techniques will help you know what the customers think of your business.

1. Ask your customers directly and cater to their wishes. This is the simplest way to find out what people want from your service or product. When hotel customers are asked what they want for their breakfast and then the hotel staff are asked what they think the customer wants, the answers are quite different.

2. Be a customer yourself and find out what your customers experience when they use your service. This is one of the most obvious but underused ways for getting feedback. For example, you can act as one of the customers in a wheelchair, and see how you’re treated.

3. Use a focus group. Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.

4. Use questionnaires and surveys. This is one of the most well-established feedback techniques. When well-conducted, they usually work well.

5. Encourage your front-line staff to build strong relationships with customers. Your front-line staff are the most resourceful and reliable, as well as the least costly, of your customer feedback sources. Their communication with the customers will become important information for improving customer care.

You may deliver the best service in the world. But if it is not what people want, you’re wasting your time. Implement one, two, three or all of the above techniques, and your service and product will improve overnight.

1. Hotel customers and hotel staff think the same about breakfast.{T、F}

2. A good or bad experience of a customer in a wheelchair in your shop shows whether your service is good or not.{T、F}

3. It’s not necessary to know about the customers’ needs and preferences. {T、F}

4. Questionnaires are useful in getting feedback from customers.{T、F}

5. Front-line staff have nothing to do with improving customer service.{T、F}