M: Good afternoon, Madam. This is John Cruise. I wish to register a complaint about my video recorder.
W: I see. I hope I can be of some help. Can you explain what the problem is, please?
M: Well, the recorder has severely damaged two quite valuable tapes of mine. And you guaranteed that this machine is the best there is. I hope you understand that a simple repair is just not enough; I demand compensation for the lost tapes as well.
W: I'm sorry; that's all very unfortunate. I'm sure something can be done. I will put you through to our legal consultant, Mrs. Schroder. One moment please. (dialing sound ... )
W: Hello, Mr. Cruise? Thank you for waiting. I'm awfully sorry, but Mrs. Schroder is
having a meeting right now. Could she call you back later this afternoon?
M. I hope you're not trying to get rid of me.
W: Not at all, Sir. I have noted your complaint and I will urge Mrs. Schroder to call you
back as soon as possible. Could I have your phone number, please?
M: Yes. It's 0181 945 8719.
W. Thank you very much. Goodbye.
M: Bye.
What's the possible relationship between the two speakers?
A.Legal consultant and client.
B.Saleswoman and customer.
C.Purchasing manager and clerk.
D.Administrative officer and customer.
第2题
A. 治疗癫证主取心俞、肝俞、脾俞、神门、丰隆
B. B.治疗狂证主取水沟、隐白、风府、大陵、丰隆
C. C.治疗痫证发作时可取大椎、鸠尾、腰奇、间使
D. D.治疗失眠可取神门、三阴交、百会、后溪
E. E.治疗脏躁主取人中、内关、神门、丰隆、涌泉
第4题
A、治疗癫证主取心俞、肝俞、脾俞、神门、丰隆
B、治疗狂证主取水沟、隐白、风府、大陵、丰隆
C、治疗痫证发作时可取大椎、鸠尾、腰奇、间使
D、治疗失眠可取神门、三阴交、百会、后溪
E、治疗脏躁主取人中、内关、神门、丰隆、涌泉
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