From: Roberta Lucci （r.lucci@hereford.com) To: customercare@ezelectronics.comSubject: Orde

From: Roberta Lucci (r.lucci@hereford.com)

To: customercare@ezelectronics.com

Subject: Order #89274002-499

Date: September 30, 7:27 p.m.

Hello,

I purchased the Picto ClearShot XS2000 digital zoom camera online two weeks ago, and I was happy to finally receive it today.

Unfortunately, I found that I am missing the user's manual, camera strap, and carrying case, as listed on the package contents. Although this problem does not completely hinder me from using the camera, I would like to have the strap and case for protection.

If you would, please send the items as soon as possible. My order number is 89274002-499.

My address is:

Roberta Lucci

429 S. Queen Street

Dover, DE 19904

Thank you for your quick response to this matter.

Sincerely,

Robert Lucci

What is mentioned about Ms. Lucci's order？

A．it was purchased online.

B．It was received as a gift.

C．It was received in one week.

D．It was sent by registered mail.