Its often hard to see your mistakes as youre making them. When it comes to living arrangem

e buy it and who from will have changed radically. In their report,Retail Futures,they look ahead 15 years to see what lies in store for shoppers and the retail groups. They see not only new or bigger store chains,more sprawling retail parks,and more poultry products and pasta sauces. Their visions range from multi-storey car parks converted into city centre allotments or "vertical farms"with produce markets where the parking payment booths once were,to a nation of stay-at-home shoppers who let their fingers do the walking to order in almost everything they need or let their refrigerators do the talking,with automatic,direct-to-store reordering and home delivery every time yoghurt, salad or beer stocks run low. Forum for the Future, a sustainable development charity founded by veteran environmentalist Sir Jonathon Porritt and which now advises more than 100 organizations in the public and private sector, says the reality of 2022 is probably somewhere between the two extremes. "It will be a mixture," said Tom Berry,the Forums main sustainability adviser. The high street is vital to the economy and the environment:nearly three million people work in retail which generates 6%of UK GDP-and 2.5%of the countrys carbon dioxide emissions. The Forum says stores and retail groups have a disproportionate influence over societyas a result of marketing campaigns and daily dealings with consumers. The Forums researchers identified a range of factors which will affect what we buy,how we buy and who we will buy from in the next 15 years. They include:climate change, which is likely to affect agricultural production;higher—or lower—oil prices;new technology;advances in energy production;more globalization and demographic changes that will mean more immigrant labor and more elderly and single person households. They could prompt new shopping formats,says the Forum,like "Tesco Silver"outlets with customized products for retired baby boomers. They also reckon the bell could be tolling for endless aisles of utility products like toilet paper and bin liners, which might only be sold online, or from a utility section at the back of a store, alongside vast vats of liquids like fabric conditioner, where shoppers could fill reusable containers. The long queue at the checkout could also be history when bar codes are read for prices immediately an item is dropped into a trolley. The online revolution,says the Forum,has only just started: "We can anticipate innovations such as entering your postcode for hyper-local sourcing. Consumers,however,might also use the internet to cut out the middleman and source direct from farms and manufacturers"so posing a threat to major retailers". The explosion in the number of TV channels and the rise of the internet to download entertainment means store chains will have to work far harder to build,and keep,consumers trust. One retailer told the researchers:"We wont be able to rely on hitting millions of people at 7.45pm on a Wednesday night with a Coronation Street advertising slot". The Forum came up with four different visions of the future depending on high or low economic growth and changing consumer outlooks;whether shoppers want more convenience or to do more for themselves;perhaps buying more locally sourced products with more information about what their families are eating and wearing.

What does the passage mainly talk about?

A．The big retailers and experts have forecast an individualistic,optimistic society where technology is held in very high regards.

B．The big retailers and experts have gazed into the future and seen a new world of shopping.

C．The big retailers and experts have recognized that the economy is buoyant and big busiess will met shoppers" demands.

D．The big retailers and experts have predicted that consumer confidence will be low and people rely on big business for security.

【R10】

CUSTOMER EXPERIENCE IS THE INTERNAL AND SUBJECTIVE RESPONSE CUSTOMERS HAVE TO ANY DIRECT OR INDIRECT CONTACT WITH A COMPANY. 【R6】______INDIRECT CONTACT MOST OFTEN INVOLVES UNPLANNED ENCOUNTERS WITH REPRE-SENTATIONS OF A COMPANY"S PRODUCTS, SERVICES,OR BRANDS AND TAKES THE FORM. OF WORD-OF-MOUTH RECOMMEN-DATIONS OR CRITICISMS, ADVERTISING, NEWS REPORTS, REVIEWS, AND SO FORT

H. SUCH ALL ENCOUNTER COULD OCCUR WHEN GOOGLE"S WHIMSICAL HOLIDAY LOGES POP UP ON THE SITE"S HOME PAGE AT THE INCEPTION OF A SEARCH,OR IT COULD BE THE DISTINCTIVE "POTATO, POTATO "SOUND OF A HARLEY-DAVIDSON MOTORCYCLE"S EXHAUST SYSTE

M. 【R7】______ THE SECRET TO A GOOD EXPERIENCE ISN"T THE MULTIPLICITY OF FEATURES ON OFFER. MICROSOFT WINDOWS,WHICH IS RICH IN FEATURES,MAY PROVIDE WHAT A CORPORATE IT DIRECTOR CONSIDERS A POSITIVE EXPERIENC

E. 【R8】______A CUSTOMER"S EXPERIENCE WITH AN APPLE DEVICE SUCH AS THE IPOD BEGINS WELL BEFORE THE PURCHASER TURNS IT ON PERHAPS BECAUSE OF THE DANCING SILHOUETTES IN THE TV ADVERTISEMENTS. FURTHERMORE, THE ORIGAMI-LIKE(AND RECYCLABLE)PACKAGING ENFOLDS THE IPOD AS THOUGH IT WERE A FABERGE EGG MADE FOR A CZAR. A SMALL STICKER, "DESIGNED IN CALIFORNIA, MADE IN CHINA, "COMMUNICATES THE MESSAGE THAT APPLE IS FIRMLY IN CHARGE BUT ALSO INTERESTED IN KEEPING COSTS DOW

N. EVEN WINDOWS USERS APPRECIATE THE DEVICE"S INTUITIVE, MAC-LIKE FEEL AND FIND THAT DOWNLOADING TRACKS FROM ITUNES IS EASIER THAN BUYING A CD ON AMAZO

N. 【R9】______ A SUCCESSFUL BRAND SHAPES CUSTOMERS" EXPERIENCES BY EMBEDDING THE FUNDAMENTAL VALUE PROPOSITION IN ALL THE PRODUCT"S FEATURES. FOR BMW, "THE ULTIMATE DRIVING MACHINE"LS MUCH MORE THAN A SLOGAN;IT INFORMS THE COMPANY"S MANUFACTURING AND DESIGN CHOICES. 【R10】______BMW WOULD NOT CONSIDER DEVELOPING SUCH A FEATURE UNLESS IT AMPLIFIED RATHER THAN DIMINISHED THE DRIVING EXPERIENC

E. A. EVERY APPLE PRODUCT IS DESIGNED WITH THE OVERARCHING PURPOSE OF MAKING THE TIME ONE SPENDS WITH APPLE AN ENJOYABLE EXPERIENC

E.

B. IT MIGHT JUST BE AN E-MAIL FROM ONE CUSTOMER TO ANOTHER.

C. DIRECT CONTACT GENERALLY OCCURS IN THE COURSE OF PURCHASE,USE,AND SERVICE AND IS USUALLY INITIATED BY THE CUSTOMER.

D. PEOPLE"S EXPECTATIONS ARE SET HIGH IN PART BY THEIR PREVIOUS EXPERIENCES WITH A COMPANY"S OFFERINGS.

E. IN 2000. MERCEDES-BENZ INTRODUCED A SYSTEM THAT AUTOMATICALLY CONTROLS THE DISTANCE BETWEEN A MERCEDES AND THE CAR IN FRONT.

F. HOWEVER, MANY HOME USERS PREFER APPLE"S MACINTOSH OPERATING SYSTEM,WHICH OFFERS FEWER FEATURES AND CONFIGURATION OPTIONS.

【R9】

CUSTOMER EXPERIENCE IS THE INTERNAL AND SUBJECTIVE RESPONSE CUSTOMERS HAVE TO ANY DIRECT OR INDIRECT CONTACT WITH A COMPANY. 【R6】______INDIRECT CONTACT MOST OFTEN INVOLVES UNPLANNED ENCOUNTERS WITH REPRE-SENTATIONS OF A COMPANY"S PRODUCTS, SERVICES,OR BRANDS AND TAKES THE FORM. OF WORD-OF-MOUTH RECOMMEN-DATIONS OR CRITICISMS, ADVERTISING, NEWS REPORTS, REVIEWS, AND SO FORT

H. SUCH ALL ENCOUNTER COULD OCCUR WHEN GOOGLE"S WHIMSICAL HOLIDAY LOGES POP UP ON THE SITE"S HOME PAGE AT THE INCEPTION OF A SEARCH,OR IT COULD BE THE DISTINCTIVE "POTATO, POTATO "SOUND OF A HARLEY-DAVIDSON MOTORCYCLE"S EXHAUST SYSTE

M. 【R7】______ THE SECRET TO A GOOD EXPERIENCE ISN"T THE MULTIPLICITY OF FEATURES ON OFFER. MICROSOFT WINDOWS,WHICH IS RICH IN FEATURES,MAY PROVIDE WHAT A CORPORATE IT DIRECTOR CONSIDERS A POSITIVE EXPERIENC

E. 【R8】______A CUSTOMER"S EXPERIENCE WITH AN APPLE DEVICE SUCH AS THE IPOD BEGINS WELL BEFORE THE PURCHASER TURNS IT ON PERHAPS BECAUSE OF THE DANCING SILHOUETTES IN THE TV ADVERTISEMENTS. FURTHERMORE, THE ORIGAMI-LIKE(AND RECYCLABLE)PACKAGING ENFOLDS THE IPOD AS THOUGH IT WERE A FABERGE EGG MADE FOR A CZAR. A SMALL STICKER, "DESIGNED IN CALIFORNIA, MADE IN CHINA, "COMMUNICATES THE MESSAGE THAT APPLE IS FIRMLY IN CHARGE BUT ALSO INTERESTED IN KEEPING COSTS DOW

N. EVEN WINDOWS USERS APPRECIATE THE DEVICE"S INTUITIVE, MAC-LIKE FEEL AND FIND THAT DOWNLOADING TRACKS FROM ITUNES IS EASIER THAN BUYING A CD ON AMAZO

N. 【R9】______ A SUCCESSFUL BRAND SHAPES CUSTOMERS" EXPERIENCES BY EMBEDDING THE FUNDAMENTAL VALUE PROPOSITION IN ALL THE PRODUCT"S FEATURES. FOR BMW, "THE ULTIMATE DRIVING MACHINE"LS MUCH MORE THAN A SLOGAN;IT INFORMS THE COMPANY"S MANUFACTURING AND DESIGN CHOICES. 【R10】______BMW WOULD NOT CONSIDER DEVELOPING SUCH A FEATURE UNLESS IT AMPLIFIED RATHER THAN DIMINISHED THE DRIVING EXPERIENC

E. A. EVERY APPLE PRODUCT IS DESIGNED WITH THE OVERARCHING PURPOSE OF MAKING THE TIME ONE SPENDS WITH APPLE AN ENJOYABLE EXPERIENC

E.

B. IT MIGHT JUST BE AN E-MAIL FROM ONE CUSTOMER TO ANOTHER.

C. DIRECT CONTACT GENERALLY OCCURS IN THE COURSE OF PURCHASE,USE,AND SERVICE AND IS USUALLY INITIATED BY THE CUSTOMER.

D. PEOPLE"S EXPECTATIONS ARE SET HIGH IN PART BY THEIR PREVIOUS EXPERIENCES WITH A COMPANY"S OFFERINGS.

E. IN 2000. MERCEDES-BENZ INTRODUCED A SYSTEM THAT AUTOMATICALLY CONTROLS THE DISTANCE BETWEEN A MERCEDES AND THE CAR IN FRONT.

F. HOWEVER, MANY HOME USERS PREFER APPLE"S MACINTOSH OPERATING SYSTEM,WHICH OFFERS FEWER FEATURES AND CONFIGURATION OPTIONS.

【R8】

CUSTOMER EXPERIENCE IS THE INTERNAL AND SUBJECTIVE RESPONSE CUSTOMERS HAVE TO ANY DIRECT OR INDIRECT CONTACT WITH A COMPANY. 【R6】______INDIRECT CONTACT MOST OFTEN INVOLVES UNPLANNED ENCOUNTERS WITH REPRE-SENTATIONS OF A COMPANY"S PRODUCTS, SERVICES,OR BRANDS AND TAKES THE FORM. OF WORD-OF-MOUTH RECOMMEN-DATIONS OR CRITICISMS, ADVERTISING, NEWS REPORTS, REVIEWS, AND SO FORT

H. SUCH ALL ENCOUNTER COULD OCCUR WHEN GOOGLE"S WHIMSICAL HOLIDAY LOGES POP UP ON THE SITE"S HOME PAGE AT THE INCEPTION OF A SEARCH,OR IT COULD BE THE DISTINCTIVE "POTATO, POTATO "SOUND OF A HARLEY-DAVIDSON MOTORCYCLE"S EXHAUST SYSTE

M. 【R7】______ THE SECRET TO A GOOD EXPERIENCE ISN"T THE MULTIPLICITY OF FEATURES ON OFFER. MICROSOFT WINDOWS,WHICH IS RICH IN FEATURES,MAY PROVIDE WHAT A CORPORATE IT DIRECTOR CONSIDERS A POSITIVE EXPERIENC

E. 【R8】______A CUSTOMER"S EXPERIENCE WITH AN APPLE DEVICE SUCH AS THE IPOD BEGINS WELL BEFORE THE PURCHASER TURNS IT ON PERHAPS BECAUSE OF THE DANCING SILHOUETTES IN THE TV ADVERTISEMENTS. FURTHERMORE, THE ORIGAMI-LIKE(AND RECYCLABLE)PACKAGING ENFOLDS THE IPOD AS THOUGH IT WERE A FABERGE EGG MADE FOR A CZAR. A SMALL STICKER, "DESIGNED IN CALIFORNIA, MADE IN CHINA, "COMMUNICATES THE MESSAGE THAT APPLE IS FIRMLY IN CHARGE BUT ALSO INTERESTED IN KEEPING COSTS DOW

N. EVEN WINDOWS USERS APPRECIATE THE DEVICE"S INTUITIVE, MAC-LIKE FEEL AND FIND THAT DOWNLOADING TRACKS FROM ITUNES IS EASIER THAN BUYING A CD ON AMAZO

N. 【R9】______ A SUCCESSFUL BRAND SHAPES CUSTOMERS" EXPERIENCES BY EMBEDDING THE FUNDAMENTAL VALUE PROPOSITION IN ALL THE PRODUCT"S FEATURES. FOR BMW, "THE ULTIMATE DRIVING MACHINE"LS MUCH MORE THAN A SLOGAN;IT INFORMS THE COMPANY"S MANUFACTURING AND DESIGN CHOICES. 【R10】______BMW WOULD NOT CONSIDER DEVELOPING SUCH A FEATURE UNLESS IT AMPLIFIED RATHER THAN DIMINISHED THE DRIVING EXPERIENC

E. A. EVERY APPLE PRODUCT IS DESIGNED WITH THE OVERARCHING PURPOSE OF MAKING THE TIME ONE SPENDS WITH APPLE AN ENJOYABLE EXPERIENC

E.

B. IT MIGHT JUST BE AN E-MAIL FROM ONE CUSTOMER TO ANOTHER.

C. DIRECT CONTACT GENERALLY OCCURS IN THE COURSE OF PURCHASE,USE,AND SERVICE AND IS USUALLY INITIATED BY THE CUSTOMER.

D. PEOPLE"S EXPECTATIONS ARE SET HIGH IN PART BY THEIR PREVIOUS EXPERIENCES WITH A COMPANY"S OFFERINGS.

E. IN 2000. MERCEDES-BENZ INTRODUCED A SYSTEM THAT AUTOMATICALLY CONTROLS THE DISTANCE BETWEEN A MERCEDES AND THE CAR IN FRONT.

F. HOWEVER, MANY HOME USERS PREFER APPLE"S MACINTOSH OPERATING SYSTEM,WHICH OFFERS FEWER FEATURES AND CONFIGURATION OPTIONS.

【R7】

CUSTOMER EXPERIENCE IS THE INTERNAL AND SUBJECTIVE RESPONSE CUSTOMERS HAVE TO ANY DIRECT OR INDIRECT CONTACT WITH A COMPANY. 【R6】______INDIRECT CONTACT MOST OFTEN INVOLVES UNPLANNED ENCOUNTERS WITH REPRE-SENTATIONS OF A COMPANY"S PRODUCTS, SERVICES,OR BRANDS AND TAKES THE FORM. OF WORD-OF-MOUTH RECOMMEN-DATIONS OR CRITICISMS, ADVERTISING, NEWS REPORTS, REVIEWS, AND SO FORT

H. SUCH ALL ENCOUNTER COULD OCCUR WHEN GOOGLE"S WHIMSICAL HOLIDAY LOGES POP UP ON THE SITE"S HOME PAGE AT THE INCEPTION OF A SEARCH,OR IT COULD BE THE DISTINCTIVE "POTATO, POTATO "SOUND OF A HARLEY-DAVIDSON MOTORCYCLE"S EXHAUST SYSTE

M. 【R7】______ THE SECRET TO A GOOD EXPERIENCE ISN"T THE MULTIPLICITY OF FEATURES ON OFFER. MICROSOFT WINDOWS,WHICH IS RICH IN FEATURES,MAY PROVIDE WHAT A CORPORATE IT DIRECTOR CONSIDERS A POSITIVE EXPERIENC

E. 【R8】______A CUSTOMER"S EXPERIENCE WITH AN APPLE DEVICE SUCH AS THE IPOD BEGINS WELL BEFORE THE PURCHASER TURNS IT ON PERHAPS BECAUSE OF THE DANCING SILHOUETTES IN THE TV ADVERTISEMENTS. FURTHERMORE, THE ORIGAMI-LIKE(AND RECYCLABLE)PACKAGING ENFOLDS THE IPOD AS THOUGH IT WERE A FABERGE EGG MADE FOR A CZAR. A SMALL STICKER, "DESIGNED IN CALIFORNIA, MADE IN CHINA, "COMMUNICATES THE MESSAGE THAT APPLE IS FIRMLY IN CHARGE BUT ALSO INTERESTED IN KEEPING COSTS DOW

N. EVEN WINDOWS USERS APPRECIATE THE DEVICE"S INTUITIVE, MAC-LIKE FEEL AND FIND THAT DOWNLOADING TRACKS FROM ITUNES IS EASIER THAN BUYING A CD ON AMAZO

N. 【R9】______ A SUCCESSFUL BRAND SHAPES CUSTOMERS" EXPERIENCES BY EMBEDDING THE FUNDAMENTAL VALUE PROPOSITION IN ALL THE PRODUCT"S FEATURES. FOR BMW, "THE ULTIMATE DRIVING MACHINE"LS MUCH MORE THAN A SLOGAN;IT INFORMS THE COMPANY"S MANUFACTURING AND DESIGN CHOICES. 【R10】______BMW WOULD NOT CONSIDER DEVELOPING SUCH A FEATURE UNLESS IT AMPLIFIED RATHER THAN DIMINISHED THE DRIVING EXPERIENC

E. A. EVERY APPLE PRODUCT IS DESIGNED WITH THE OVERARCHING PURPOSE OF MAKING THE TIME ONE SPENDS WITH APPLE AN ENJOYABLE EXPERIENC

E.

B. IT MIGHT JUST BE AN E-MAIL FROM ONE CUSTOMER TO ANOTHER.

C. DIRECT CONTACT GENERALLY OCCURS IN THE COURSE OF PURCHASE,USE,AND SERVICE AND IS USUALLY INITIATED BY THE CUSTOMER.

D. PEOPLE"S EXPECTATIONS ARE SET HIGH IN PART BY THEIR PREVIOUS EXPERIENCES WITH A COMPANY"S OFFERINGS.

E. IN 2000. MERCEDES-BENZ INTRODUCED A SYSTEM THAT AUTOMATICALLY CONTROLS THE DISTANCE BETWEEN A MERCEDES AND THE CAR IN FRONT.

F. HOWEVER, MANY HOME USERS PREFER APPLE"S MACINTOSH OPERATING SYSTEM,WHICH OFFERS FEWER FEATURES AND CONFIGURATION OPTIONS.

【R6】

CUSTOMER EXPERIENCE IS THE INTERNAL AND SUBJECTIVE RESPONSE CUSTOMERS HAVE TO ANY DIRECT OR INDIRECT CONTACT WITH A COMPANY. 【R6】______INDIRECT CONTACT MOST OFTEN INVOLVES UNPLANNED ENCOUNTERS WITH REPRE-SENTATIONS OF A COMPANY"S PRODUCTS, SERVICES,OR BRANDS AND TAKES THE FORM. OF WORD-OF-MOUTH RECOMMEN-DATIONS OR CRITICISMS, ADVERTISING, NEWS REPORTS, REVIEWS, AND SO FORT

H. SUCH ALL ENCOUNTER COULD OCCUR WHEN GOOGLE"S WHIMSICAL HOLIDAY LOGES POP UP ON THE SITE"S HOME PAGE AT THE INCEPTION OF A SEARCH,OR IT COULD BE THE DISTINCTIVE "POTATO, POTATO "SOUND OF A HARLEY-DAVIDSON MOTORCYCLE"S EXHAUST SYSTE

M. 【R7】______ THE SECRET TO A GOOD EXPERIENCE ISN"T THE MULTIPLICITY OF FEATURES ON OFFER. MICROSOFT WINDOWS,WHICH IS RICH IN FEATURES,MAY PROVIDE WHAT A CORPORATE IT DIRECTOR CONSIDERS A POSITIVE EXPERIENC

E. 【R8】______A CUSTOMER"S EXPERIENCE WITH AN APPLE DEVICE SUCH AS THE IPOD BEGINS WELL BEFORE THE PURCHASER TURNS IT ON PERHAPS BECAUSE OF THE DANCING SILHOUETTES IN THE TV ADVERTISEMENTS. FURTHERMORE, THE ORIGAMI-LIKE(AND RECYCLABLE)PACKAGING ENFOLDS THE IPOD AS THOUGH IT WERE A FABERGE EGG MADE FOR A CZAR. A SMALL STICKER, "DESIGNED IN CALIFORNIA, MADE IN CHINA, "COMMUNICATES THE MESSAGE THAT APPLE IS FIRMLY IN CHARGE BUT ALSO INTERESTED IN KEEPING COSTS DOW

N. EVEN WINDOWS USERS APPRECIATE THE DEVICE"S INTUITIVE, MAC-LIKE FEEL AND FIND THAT DOWNLOADING TRACKS FROM ITUNES IS EASIER THAN BUYING A CD ON AMAZO

N. 【R9】______ A SUCCESSFUL BRAND SHAPES CUSTOMERS" EXPERIENCES BY EMBEDDING THE FUNDAMENTAL VALUE PROPOSITION IN ALL THE PRODUCT"S FEATURES. FOR BMW, "THE ULTIMATE DRIVING MACHINE"LS MUCH MORE THAN A SLOGAN;IT INFORMS THE COMPANY"S MANUFACTURING AND DESIGN CHOICES. 【R10】______BMW WOULD NOT CONSIDER DEVELOPING SUCH A FEATURE UNLESS IT AMPLIFIED RATHER THAN DIMINISHED THE DRIVING EXPERIENC

E. A. EVERY APPLE PRODUCT IS DESIGNED WITH THE OVERARCHING PURPOSE OF MAKING THE TIME ONE SPENDS WITH APPLE AN ENJOYABLE EXPERIENC

E.

B. IT MIGHT JUST BE AN E-MAIL FROM ONE CUSTOMER TO ANOTHER.

C. DIRECT CONTACT GENERALLY OCCURS IN THE COURSE OF PURCHASE,USE,AND SERVICE AND IS USUALLY INITIATED BY THE CUSTOMER.

D. PEOPLE"S EXPECTATIONS ARE SET HIGH IN PART BY THEIR PREVIOUS EXPERIENCES WITH A COMPANY"S OFFERINGS.

E. IN 2000. MERCEDES-BENZ INTRODUCED A SYSTEM THAT AUTOMATICALLY CONTROLS THE DISTANCE BETWEEN A MERCEDES AND THE CAR IN FRONT.

F. HOWEVER, MANY HOME USERS PREFER APPLE"S MACINTOSH OPERATING SYSTEM,WHICH OFFERS FEWER FEATURES AND CONFIGURATION OPTIONS.

【R5】

HONESTY NO LONGER SEEMS TO BE THE BEST POLICY WITH TELLING OF LIES BECOMING A COMMON PART OF OUR DAILY LIVES. A NEW RESEARCH BY A PSYCHOLOGIST AT THE UNIVERSITY OF MASSACHUSETTS HAS REVEALED THAT MOST PEOPLE LIE IN EVERYDAY CONVERSATION WHEN THEY ARE TRYING TO APPEAR LIKABLE AND COMPETENT. 【R1】______"PEOPLE TELL A CONSIDERABLE NUMBER OF LIES IN EVERYDAY CONVERSATIO

N. IT WAS A VERY SURPRISING RESULT. WE DIDN"T EXPECT LYING TO BE SUCH A PART OF DAILY CONVERSATION",SAID ROBERT S FELDMA

N. THE STUDY ALSO FOUND THAT LIES TOLD BY MEN AND WOMEN DIFFER IN CONTENT, THOUGH NOT IN QUANTITY. 【R2】______"WOMEN WERE MORE LIKELY TO LIE TO MAKE THE PERSON THEY WERE TALKING TO FEEL GOOD,WHILE MEN LIED MOST OFTEN TO MAKE THEMSELVES LOOK BETTER, "FELDMAN NOTE

D. AS PART OF THE STUDY, A GROUP OF 121 PAIRS OF UNDERGRADUATE STUDENTS WERE RECRUITED TO PARTICIPAT

E. 【R3】______PARTICIPANTS WERE UNAWARE THAT THE SESSION WAS BEING VIDEOTAPE

D. AT THE END OF THE SESSION, THE STUDENTS WERE THEN ASKED TO WATCH THE VIDEO OF THEMSELVES AND IDENTIFY ANY INACCURACIES IN WHAT THEY HAD SAID DURING THE CONVERSATIO

N. THEY WERE ENCOURAGED TO IDENTIFY ALL LIES.NO MATTER HOW BIG OR SMALL. FELDMAN SAID THE STUDENTS WHO PARTICIPATED IN THE STUDY WERE SURPRISED AT THEIR OWN RESULTS. "WHEN THEY WERE WATCHING THEMSELVES ON VIDEOTAPE, PEOPLE FOUND THEMSELVES LYING MUCH MORE THAN THEY THOUGHT THEY HAD,"FELDMAN SAI

D. THE LIES THE STUDENTS TOLD VARIED CONSIDERABLY. 【R4】______OTHERS WERE MORE EXTREME,SUCH AS FALSELY CLAIMING TO BE THE STAR OF A ROCK BAN

D. "IT"S SO EASY TO LIE,"FELDMAN SAI

D. "WE TEACH OUR CHILDREN TO BE HONEST,BUT WE ALSO TELL TH"EM IT"S POLITE TO PRETEND THEY LIKE A BIRTHDAY GIFT THEY"VE BEEN GIVE

N. 【R5】______. A. THE RESULTS SHOWED THAT MEN DO NOT LIE MORE THAN WOMEN OR VICE VERSA, BUT THEY LIE IN DIFFERENT WAYS.

B. KIDS GET A VERY MIXED MESSAGE REGARDING THE PRACTICAL ASPECTS OF LYING,AND IT HAS AN IMPACT ON HOW THEY BEHAVE AS ADULTS.

C. SOME WERE RELATIVELY MINOR, SUCH AS AGREEING WITH THE PERSON THAT THEY LIKED SOMEONE WHEN THEY DID NOT.

D. THEY WERE TOLD THAT THE PURPOSE OF THE STUDY WAS TO EXAMINE HOW PEOPLE INTERACT WHEN THEY MEET SOMEONE NEW.

E. ANYWAY, THE KNOWLEDGE THAT WE ARE ALL CAPABLE OF LYING MAKES IT REALLY HARD TO TRUST PEOPLE WHEN THEY TELL YOU THINGS.

F. THE STUDY,PUBLISHED IN THE JOURNAL OF BASIC AND APPLIED SOCIAL PSYCHOLOGY, FOUND THAT 60 PERCENT OF PEOPLE LIED AT LEAST ONCE DURING A 10-MINUTE CONVERSATION AND TOLD AN AVERAGE OF TWO TO THREE LIES.

【R4】

HONESTY NO LONGER SEEMS TO BE THE BEST POLICY WITH TELLING OF LIES BECOMING A COMMON PART OF OUR DAILY LIVES. A NEW RESEARCH BY A PSYCHOLOGIST AT THE UNIVERSITY OF MASSACHUSETTS HAS REVEALED THAT MOST PEOPLE LIE IN EVERYDAY CONVERSATION WHEN THEY ARE TRYING TO APPEAR LIKABLE AND COMPETENT. 【R1】______"PEOPLE TELL A CONSIDERABLE NUMBER OF LIES IN EVERYDAY CONVERSATIO

N. IT WAS A VERY SURPRISING RESULT. WE DIDN"T EXPECT LYING TO BE SUCH A PART OF DAILY CONVERSATION",SAID ROBERT S FELDMA

N. THE STUDY ALSO FOUND THAT LIES TOLD BY MEN AND WOMEN DIFFER IN CONTENT, THOUGH NOT IN QUANTITY. 【R2】______"WOMEN WERE MORE LIKELY TO LIE TO MAKE THE PERSON THEY WERE TALKING TO FEEL GOOD,WHILE MEN LIED MOST OFTEN TO MAKE THEMSELVES LOOK BETTER, "FELDMAN NOTE

D. AS PART OF THE STUDY, A GROUP OF 121 PAIRS OF UNDERGRADUATE STUDENTS WERE RECRUITED TO PARTICIPAT

E. 【R3】______PARTICIPANTS WERE UNAWARE THAT THE SESSION WAS BEING VIDEOTAPE

D. AT THE END OF THE SESSION, THE STUDENTS WERE THEN ASKED TO WATCH THE VIDEO OF THEMSELVES AND IDENTIFY ANY INACCURACIES IN WHAT THEY HAD SAID DURING THE CONVERSATIO

N. THEY WERE ENCOURAGED TO IDENTIFY ALL LIES.NO MATTER HOW BIG OR SMALL. FELDMAN SAID THE STUDENTS WHO PARTICIPATED IN THE STUDY WERE SURPRISED AT THEIR OWN RESULTS. "WHEN THEY WERE WATCHING THEMSELVES ON VIDEOTAPE, PEOPLE FOUND THEMSELVES LYING MUCH MORE THAN THEY THOUGHT THEY HAD,"FELDMAN SAI

D. THE LIES THE STUDENTS TOLD VARIED CONSIDERABLY. 【R4】______OTHERS WERE MORE EXTREME,SUCH AS FALSELY CLAIMING TO BE THE STAR OF A ROCK BAN

D. "IT"S SO EASY TO LIE,"FELDMAN SAI

D. "WE TEACH OUR CHILDREN TO BE HONEST,BUT WE ALSO TELL TH"EM IT"S POLITE TO PRETEND THEY LIKE A BIRTHDAY GIFT THEY"VE BEEN GIVE

N. 【R5】______. A. THE RESULTS SHOWED THAT MEN DO NOT LIE MORE THAN WOMEN OR VICE VERSA, BUT THEY LIE IN DIFFERENT WAYS.

B. KIDS GET A VERY MIXED MESSAGE REGARDING THE PRACTICAL ASPECTS OF LYING,AND IT HAS AN IMPACT ON HOW THEY BEHAVE AS ADULTS.

C. SOME WERE RELATIVELY MINOR, SUCH AS AGREEING WITH THE PERSON THAT THEY LIKED SOMEONE WHEN THEY DID NOT.

D. THEY WERE TOLD THAT THE PURPOSE OF THE STUDY WAS TO EXAMINE HOW PEOPLE INTERACT WHEN THEY MEET SOMEONE NEW.

E. ANYWAY, THE KNOWLEDGE THAT WE ARE ALL CAPABLE OF LYING MAKES IT REALLY HARD TO TRUST PEOPLE WHEN THEY TELL YOU THINGS.

F. THE STUDY,PUBLISHED IN THE JOURNAL OF BASIC AND APPLIED SOCIAL PSYCHOLOGY, FOUND THAT 60 PERCENT OF PEOPLE LIED AT LEAST ONCE DURING A 10-MINUTE CONVERSATION AND TOLD AN AVERAGE OF TWO TO THREE LIES.

【R3】

HONESTY NO LONGER SEEMS TO BE THE BEST POLICY WITH TELLING OF LIES BECOMING A COMMON PART OF OUR DAILY LIVES. A NEW RESEARCH BY A PSYCHOLOGIST AT THE UNIVERSITY OF MASSACHUSETTS HAS REVEALED THAT MOST PEOPLE LIE IN EVERYDAY CONVERSATION WHEN THEY ARE TRYING TO APPEAR LIKABLE AND COMPETENT. 【R1】______"PEOPLE TELL A CONSIDERABLE NUMBER OF LIES IN EVERYDAY CONVERSATIO

N. IT WAS A VERY SURPRISING RESULT. WE DIDN"T EXPECT LYING TO BE SUCH A PART OF DAILY CONVERSATION",SAID ROBERT S FELDMA

N. THE STUDY ALSO FOUND THAT LIES TOLD BY MEN AND WOMEN DIFFER IN CONTENT, THOUGH NOT IN QUANTITY. 【R2】______"WOMEN WERE MORE LIKELY TO LIE TO MAKE THE PERSON THEY WERE TALKING TO FEEL GOOD,WHILE MEN LIED MOST OFTEN TO MAKE THEMSELVES LOOK BETTER, "FELDMAN NOTE

D. AS PART OF THE STUDY, A GROUP OF 121 PAIRS OF UNDERGRADUATE STUDENTS WERE RECRUITED TO PARTICIPAT

E. 【R3】______PARTICIPANTS WERE UNAWARE THAT THE SESSION WAS BEING VIDEOTAPE

D. AT THE END OF THE SESSION, THE STUDENTS WERE THEN ASKED TO WATCH THE VIDEO OF THEMSELVES AND IDENTIFY ANY INACCURACIES IN WHAT THEY HAD SAID DURING THE CONVERSATIO

N. THEY WERE ENCOURAGED TO IDENTIFY ALL LIES.NO MATTER HOW BIG OR SMALL. FELDMAN SAID THE STUDENTS WHO PARTICIPATED IN THE STUDY WERE SURPRISED AT THEIR OWN RESULTS. "WHEN THEY WERE WATCHING THEMSELVES ON VIDEOTAPE, PEOPLE FOUND THEMSELVES LYING MUCH MORE THAN THEY THOUGHT THEY HAD,"FELDMAN SAI

D. THE LIES THE STUDENTS TOLD VARIED CONSIDERABLY. 【R4】______OTHERS WERE MORE EXTREME,SUCH AS FALSELY CLAIMING TO BE THE STAR OF A ROCK BAN

D. "IT"S SO EASY TO LIE,"FELDMAN SAI

D. "WE TEACH OUR CHILDREN TO BE HONEST,BUT WE ALSO TELL TH"EM IT"S POLITE TO PRETEND THEY LIKE A BIRTHDAY GIFT THEY"VE BEEN GIVE

N. 【R5】______. A. THE RESULTS SHOWED THAT MEN DO NOT LIE MORE THAN WOMEN OR VICE VERSA, BUT THEY LIE IN DIFFERENT WAYS.

B. KIDS GET A VERY MIXED MESSAGE REGARDING THE PRACTICAL ASPECTS OF LYING,AND IT HAS AN IMPACT ON HOW THEY BEHAVE AS ADULTS.

C. SOME WERE RELATIVELY MINOR, SUCH AS AGREEING WITH THE PERSON THAT THEY LIKED SOMEONE WHEN THEY DID NOT.

D. THEY WERE TOLD THAT THE PURPOSE OF THE STUDY WAS TO EXAMINE HOW PEOPLE INTERACT WHEN THEY MEET SOMEONE NEW.

E. ANYWAY, THE KNOWLEDGE THAT WE ARE ALL CAPABLE OF LYING MAKES IT REALLY HARD TO TRUST PEOPLE WHEN THEY TELL YOU THINGS.

F. THE STUDY,PUBLISHED IN THE JOURNAL OF BASIC AND APPLIED SOCIAL PSYCHOLOGY, FOUND THAT 60 PERCENT OF PEOPLE LIED AT LEAST ONCE DURING A 10-MINUTE CONVERSATION AND TOLD AN AVERAGE OF TWO TO THREE LIES.

【R2】

HONESTY NO LONGER SEEMS TO BE THE BEST POLICY WITH TELLING OF LIES BECOMING A COMMON PART OF OUR DAILY LIVES. A NEW RESEARCH BY A PSYCHOLOGIST AT THE UNIVERSITY OF MASSACHUSETTS HAS REVEALED THAT MOST PEOPLE LIE IN EVERYDAY CONVERSATION WHEN THEY ARE TRYING TO APPEAR LIKABLE AND COMPETENT. 【R1】______"PEOPLE TELL A CONSIDERABLE NUMBER OF LIES IN EVERYDAY CONVERSATIO

N. IT WAS A VERY SURPRISING RESULT. WE DIDN"T EXPECT LYING TO BE SUCH A PART OF DAILY CONVERSATION",SAID ROBERT S FELDMA

N. THE STUDY ALSO FOUND THAT LIES TOLD BY MEN AND WOMEN DIFFER IN CONTENT, THOUGH NOT IN QUANTITY. 【R2】______"WOMEN WERE MORE LIKELY TO LIE TO MAKE THE PERSON THEY WERE TALKING TO FEEL GOOD,WHILE MEN LIED MOST OFTEN TO MAKE THEMSELVES LOOK BETTER, "FELDMAN NOTE

D. AS PART OF THE STUDY, A GROUP OF 121 PAIRS OF UNDERGRADUATE STUDENTS WERE RECRUITED TO PARTICIPAT

E. 【R3】______PARTICIPANTS WERE UNAWARE THAT THE SESSION WAS BEING VIDEOTAPE

D. AT THE END OF THE SESSION, THE STUDENTS WERE THEN ASKED TO WATCH THE VIDEO OF THEMSELVES AND IDENTIFY ANY INACCURACIES IN WHAT THEY HAD SAID DURING THE CONVERSATIO

N. THEY WERE ENCOURAGED TO IDENTIFY ALL LIES.NO MATTER HOW BIG OR SMALL. FELDMAN SAID THE STUDENTS WHO PARTICIPATED IN THE STUDY WERE SURPRISED AT THEIR OWN RESULTS. "WHEN THEY WERE WATCHING THEMSELVES ON VIDEOTAPE, PEOPLE FOUND THEMSELVES LYING MUCH MORE THAN THEY THOUGHT THEY HAD,"FELDMAN SAI

D. THE LIES THE STUDENTS TOLD VARIED CONSIDERABLY. 【R4】______OTHERS WERE MORE EXTREME,SUCH AS FALSELY CLAIMING TO BE THE STAR OF A ROCK BAN

D. "IT"S SO EASY TO LIE,"FELDMAN SAI

D. "WE TEACH OUR CHILDREN TO BE HONEST,BUT WE ALSO TELL TH"EM IT"S POLITE TO PRETEND THEY LIKE A BIRTHDAY GIFT THEY"VE BEEN GIVE

N. 【R5】______. A. THE RESULTS SHOWED THAT MEN DO NOT LIE MORE THAN WOMEN OR VICE VERSA, BUT THEY LIE IN DIFFERENT WAYS.

B. KIDS GET A VERY MIXED MESSAGE REGARDING THE PRACTICAL ASPECTS OF LYING,AND IT HAS AN IMPACT ON HOW THEY BEHAVE AS ADULTS.

C. SOME WERE RELATIVELY MINOR, SUCH AS AGREEING WITH THE PERSON THAT THEY LIKED SOMEONE WHEN THEY DID NOT.

D. THEY WERE TOLD THAT THE PURPOSE OF THE STUDY WAS TO EXAMINE HOW PEOPLE INTERACT WHEN THEY MEET SOMEONE NEW.

E. ANYWAY, THE KNOWLEDGE THAT WE ARE ALL CAPABLE OF LYING MAKES IT REALLY HARD TO TRUST PEOPLE WHEN THEY TELL YOU THINGS.

F. THE STUDY,PUBLISHED IN THE JOURNAL OF BASIC AND APPLIED SOCIAL PSYCHOLOGY, FOUND THAT 60 PERCENT OF PEOPLE LIED AT LEAST ONCE DURING A 10-MINUTE CONVERSATION AND TOLD AN AVERAGE OF TWO TO THREE LIES.