Global Travel ClubTo: Call center employees From: Personal department Date: June 20, 2007

Global Travel Club

To: Call center employees

From: Personal department

Date: June 20, 2007

Subject: Summer work hours

In anticipation of the growing volume of phone call traffic in the busy season, we decided to implement extended work schedule during the months of July and August. As of July 1, work hours will be changed from 8 a.m.-5 p.m. to 8 a.m.-6 p.m., Monday to Friday.

Telephone operators should confer with their fellow workers to adjust the work schedule so that one person remains at work after regular work hours to respond to client calls.

Employees can receive one of the three compensations for extended work hours. First, they can choose to be paid for overtime. Second, they can choose to get a special discount on China tour packages. Finally, they can choose to take 48 hours off from work.

Coupons for the Jason Bookstore will not be available starting this summer.

Why was this memo written？

A．To thank employees for their dedication

B．To announce a plan to handle increased business

C．To schedule an upcoming company event

D．To attract potential customers