Questions 1~11are based on the conversation you have just heard． 请在第_____处填上正确答

Section A

Directions: In this section, you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer.

听力原文：W: If I were you I'd take the bus to school. Driving, in that rash-hour traffic is terrible.

M: But by the time the bas gets to my stop, there aren't any seats left.

Q: What is the man's problem？

(12)

A．He doesn't mind the traffic.

B．He takes the bus to school.

C．He has to stand on the bus if he takes it to school.

D．He wants to ride to school with the woman.

Section A

Directions: In this section, you will hear 8 short conversations and 2 long conversations. At the end of each conversation, one or more questions will be asked about what was said. Both the conversation and the questions will be spoken only once. After each question there will be a pause. During the pause, you must read the four choices marked A, B, C and D, and decide which is the best answer.

听力原文：W: I haven't had much exercise lately. My only recreation bas been watching TV or going to the movies. What do you do for recreation？

M: In summer, I like playing basketball instead of swimming and boating, and my favorite sport is skating.

Q: What's the man's favorite sport in summer？

(12)

A．Swimming.

B．Playing basketball.

C．Boating.

D．Playing volleyball.

Section B – TWO questions ONLY to be attempted

Forion Electronics (Forion) manufactures a range of electronic goods. Its business has grown rapidly over the last ten years and is now complex and international. Forion manufactures over 100 different products, selling into 25 different countries. There is a supplier base of over 200 companies from which Forion sources. As the business has become more complex, the board has found it difficult to pull together all the information that they require in order to make decisions.

The current information systems are developed in-house and are based in the functional departments (such as purchasing, manufacturing, warehousing and delivery, selling and marketing). The organisation uses the financial system as a means of bringing together information for an overview of corporate performance.

There have been a number of examples of problems encountered with information in Forion:

– there are inefficiencies arising from ordering the wrong amount of subcomponents;

– there are often stock-outs or obsolescence of unsold goods in the warehouses, although the marketing department prepares good sales forecasts; and

– sometimes, there are insufficient delivery vehicles available to meet customer deadlines.

The board of Forion believes the problems arise from poor information sharing within the company. They are considering the purchase of an enterprise resource planning system (ERPS) to be the single information system for the whole organisation.

Also, Forion is planning to launch a smartphone. However, in order to make it competitive they need to have high-visibility, durable screens. As the cost of screen development is considerable, it has been decided to form. a strategic alliance with a well-known screen manufacturer to provide this key component for the new smartphone. Bon Accord Screens (BAS) has been chosen as the strategic ally, as they have a strong reputation for their quality of manufacturing and new product development. BAS has been trying to break into the smartphone market for several years.

The alliance agreement has stipulated three critical areas of performance for BAS’ supply to Forion:

1. quality of manufacturing, measured by fault rates of screens supplied being within agreed tolerances (so that they fit Forion’s phone-bodies);

2. time of delivery, measured by the number of times a shipment is more than one day overdue; and

3. the ability to provide technical upgrades to the screens as the market demands.

The service level agreement (SLA) will be based on these three points and there will be financial penalties built into the agreement if BAS fails to meet these.

Required:

(a) Discuss the integration of information systems in an ERPS and how the ERPS may impact on performance management issues at Forion. (10 marks)

(b) Evaluate, from Forion’s viewpoint, the usefulness of the three critical areas in the alliance agreement for measuring the performance of BAS. (8 marks)

(c) Evaluate the relative reliability of financial and non-financial data from internal and external sources in the context of the alliance between Forion and BAS. (7 marks)

Part A

Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D. (40 points)

The author of some forty novels, a number of plays, volumes of verse, historical, critical and autobiographical works, an editor and translator, Jack Lindsay is clearly an extraordinarily prolific writer—a fact which can easily obscure his very real distinction in some of the areas into which he bas ventured. His co editorship of Vision in Sydney in the early 1920's, for example, is still felt to have introduced a significant period in Australian culture, while his study of Kickens written in 1950 is highly regarded. But of all his work it is probably the novel to which he has made his most significant contribution.

Since 1936 when, to use his own words in Fanfrolico and after, he "reached bedrock", Lindsay bas maintained a consistent Marxist viewpoint—and it is this viewpoint which if nothing else has guaranteed his novels a minor but certainly not negligible place in modern British literature. Feeling that "the historical novel is a form. that bas a limitless future as a fighting weapon and as a cultural instrument" (New Masses, January 1937), Lindsay first attempted to formulate his Marxist convictions in fiction mainly set in the past: particularly in his trilogy in English novels—1949 (dealing with the Digger and Leveller movements), Lost Birthright (the Wilkesite agitations), and Men of Forth-Eight (written in 1939, the Chartist and revolutionary uprisings in Europe). Basically these works set out, with most success in the first volume, to vivify the historical traditions behind English Socialism and attempted to demonstrate that it stood, in Lindsay's words, for the "true completion of the national destiny". Although the war years saw the virtual disintegration of the left-wing writing movement of the 1930s, Lindsay himself carried on: delving into contemporary affairs in We Shall Return and Beyond Terror, novels in which the epithets formerly reserved for the evil capitalists or Franco's soldiers have been transferred rather crudely to the German troops. After the war, Lindsay continued to write mainly about the present—trying with varying degrees of success to come to terms with the unradical political realities of post-war England. In the series of novels known collectively as The British Way, and beginning with Betrayed Spring in 1953, it seemed at first as if his solution was simply to resort to more and more obvious authorial manipulation and heavy-banded didacticism. Fortunately, however, from Revolt of the Sons, this process was reversed, as Lindsay began to show an increasing tendency to ignore party solutions, to fail indeed to give anything but the most elementary political consciousness to his characters, so that in his latest (and what appears to be his last) contemporary novel, Choice of Times, his hero, Colin, ends on a note of desperation: "Everything must be different, I can't live this way any longer. But how can I change it, how？" To his credit as an artist, Lindsay doesn't give him any explicit answer.

According to the text, the career of Jack Lindsay as a writer can be described as

A．inventive.

B．productive

C．reflective.

D．inductive.

SECTION C NEWS BROADCAST

Directions: In this section you will hear everything ONCE ONLY. Listen carefully and then answer the questions that follow. At the end of each news item, you will be given 10 seconds to answer the questions.

听力原文： Suspected Muslim militants in Algeria have killed 98 people in a village just south of the capital Algiers, Jessica Jones reports the attack is the worst against civilians in Algeria in five years. "Witnesses told reporters Friday, that a group of armed men attacked the village of Rayi about 20 kilometers south of the capital Algiers late Thursday. They said the attackers slit the throats of most of their victims and cut off the heads of others. Then the attackers burned the bodies. Witnesses also said that the attackers who were herds and carded knives and axes kidnapped about 20 young girls from the village. No one bas claimed responsibility but officials usually blame Muslim militants who want to overthrow the Algerian government and establish an Islamic state. The massacre is the worst attack since the Islamic insurgency began five years ago. It comes after two powerful bomb attacks Thursday that killed at least 18 people and wounded dozens of others. Jessica Jones for VOA News Middle East Bureau."

According to the news, who killed the villagers？

A．Suspected Muslim militants.

B．Suspected Algerian militants.

C．Suspected Islamic civilians.

D．Suspected Algerian civilians.

SECTION B PASSAGES

Directions: In this section, you will hear several passages. Listen to the passages carefully and then answer the questions that follow.

听力原文： A good marriage means growing as a couple but also growing as individuals. It isn't easy; marriage bas always been difficult. Why then are we seeing so many divorces at this time？ Yes, our modern social fabric is thin, and yes, the permissiveness of society has created unrealistic expectations and thrown die family into disorder. But divorce is so common because people today are unwilling to exercise the self-discipline that marriage requires. They expect easy joy, like the entertainment on TV, the thrill of a good party.

Marriage takes some kind of sacrifice, not dreadful self-sacrifice of the soul, but some level of compromise. Some of one's fantasies, some of one's legitimate desires, have to be given up for the value of the marriage itself. "While all martial partners feel shackled at times, it is they who really choose to make the martial ties into confining chains or supporting bonds," says Dr. Walter. Marriage requires sexual, financial and emotional discipline. A man and a woman cannot follow every impulse, cannot allow them to stop growing or changing.

Why are divorces so common at present？

A．Because it is difficult to maintain a marriage.

B．Because people like watching TV programs.

C．Because people prefer joy to self-discipline.

D．Because our society is permissive towards divorces.

Part A

Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D . Mark your answers on ANSWER SHEET 1.

Of the estimated 10,000 and 20,000 words that make up the average American's vocabulary, slang constitutes about 10 percent, according to the authors of the Dictionary of American Slang. Although slang words represent a rather small segment of our English language, they are often the liveliest, most innovative and most colorful words we use.

There is something sensual and tactile about many slang words, which borrow heavily from the vocabularies associated with food. Hands are called meat hooks; loved ones are called honey, sweet pie or sugar; someone whose intellect is suspect is a fruitcake, cabbage head or just plain nuts.

"The primary function of slang is to adorn your speech, to be lively, witty and new. Newness is the essence of slang," says David Pharies, professor of linguistics at the University of Florida. One of the main purpose of using slang is to solidify one's identification with a group. Slang is most prevalent among the young and among such groups as blacks, teenagers, drug users, criminals, carnival workers, hobos and the uneducated. Often, slang is used as a code language to fortify the group and to exclude outsiders. Some criminal slang, called cant, is so highly developed that pickpockets, for example, can carry on a conversation in front of a victim without the person's realizing that they are discussing which pocket to pick.

Americans, in general, use more slang than other nationalities because of our diversity, emphasis on free speech, immigrant heritage and lack of a formal, national language academy. The mobility of American bas further spread regional expressions that have become general slang.

According to the passage, most of the slang words

A．have little to do with the words of food.

B．make up the average American's vocabulary.

C．are in themselves related to the sense of touch.

D．represent 10 percent of the Dictionary of American Slang.

Part A

Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D . Mark your answers on ANSWER SHEET 1.

Greenspace facilities are contributing to an important extent to the quality of the urban environment. Fortunately it is no longer necessary that every lecture or every book about this subject bas to start with the proof of this idem At present it is generally accepted, although more as a self-evident statement than on the base of a closely-reasoned scientific proof. The recognition of the importance of greenspace in the urban environment is a first step on the fight way, this does not mean, however, that sufficient details are known about the functions of greenspace in towns and about the way in which the inhabitants are using these spaces. As to this rather complex subject I shall, within the scope of this lecture, enter into one aspect only, namely the re-creative function of greenspace facilities.

The theoretical separation of living, working, traffic and recreation which for many years has been used in town and country planning, has in my opinion resulted in disproportionate attention for forms of recreation far from home, whereas there was relatively little attention for improvement of recreative possibilities in the direct neighbourhood of the home. We have come to the conclusion that this is not right, because an important part of the time which we do not pass in sleeping or working, is used for activities at and around home. So it is obvious that recreation in the open air has to begin at the street-door of the house. The urban environment has to offer as many recreation activities as possible, and the design of these has to be such that more obligatory activities can also have a recreative aspect.

The very best standard of living is nothing if it is not possible to take a pleasant walk in the district, if the children cannot be allowed to play in the streets because the risks of traffic are too great, if during shopping you can nowhere find a spot of enjoying for a moment the nice weather, in short, if you only feel yourself at home after the street-door of your house is closed after you.

According to the author, the importance of greenspace in the urban environment ______.

A．is still unknown

B．is being Closely studied

C．is usually neglected

D．has been widely accepted

SECTION B PASSAGES

Directions: In this section, you will hear several passages. Listen to the passages carefully and then answer the questions that follow.

听力原文： Betty can speak Spanish and French. And what helped her most in learning those languages was.. well, she studies both languages in high school, and she' s still studying Spanish here at the university. Traveling bas probably been not help to her. She' s lucky in that she' s lived in Europe. Besides, after studying a language, practice is very useful. When living in a country where the language is spoken, it' s ideal. But, you know, sometimes, it' s difficult to make friends in a new place, even when the people arc very friendly. This is particularly important especially if you don' t speak the language too well. Betty !tad some problems when she first moved to Europe. Whether or not you arc living in a country where the language is spoken, you should go to movies, and whenever you can, you watch TV or listen to the radio in the language you arc trying to learn. In addition, reading is another good way to learn. Books are good, but newspaper and magazine arc even better. But, do remember that it is not possible to take advantage of practice opportunities without some knowledge of the language first. So, it might be a good idea to study grammar, vocabulary first.

What helped Betty most in learning Spanish？

A．The language laboratory.

B．Travel.

C．Studying in high school.

D．Going to movie and watching -TV.

Part A

Directions: Read the following four texts. Answer the questions below each text by choosing A, B, C or D . Mark your answers on ANSWER SHEET 1.

Greenspace facilities are contributing to an important extent to the quality of the urban environment. Fortunately it is no longer necessary that every lecture or every book about this subject bas to start with the proof of this idem At present it is generally accepted, although more as a self-evident statement than on the base of a closely-reasoned scientific proof. The recognition of the importance of greenspace in the urban environment is a first step on the fight way, this does not mean, however, that sufficient details are known about the functions of greenspace in towns and about the way in which the inhabitants are using these spaces. As to this rather complex subject I shall, within the scope of this lecture, enter into one aspect only, namely the re-creative function of greenspace facilities.

The theoretical separation of living, working, traffic and recreation which for many years has been used in town and country planning, has in my opinion resulted in disproportionate attention for forms of recreation far from home, whereas there was relatively little attention for improvement of recreative possibilities in the direct neighbourhood of the home. We have come to the conclusion that this is not right, because an important part of the time which we do not pass in sleeping or working, is used for activities at and around home. So it is obvious that recreation in the open air has to begin at the street-door of the house. The urban environment has to offer as many recreation activities as possible, and the design of these has to be such that more obligatory activities can also have a recreative aspect.

The very best standard of living is nothing if it is not possible to take a pleasant walk in the district, if the children cannot be allowed to play in the streets because the risks of traffic are too great, if during shopping you can nowhere find a spot of enjoying for a moment the nice weather, in short, if you only feel yourself at home after the street-door of your house is closed after you.

According to the author, the importance of greenspace in the urban environment ______.

A．is still unknown

B．is being Closely studied

C．is usually neglected

D．has been widely accepted

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： When Iraq troops blew up hundreds of Kuwaiti oil wells at the end of the Gulf War, Scientists feared environmental disaster. Would black powder in the smoke from the fires circle the globe and block out the sun？

Many said, "No way; rain would wash the black power from the atmosphere. But in America, air sampling balloons have detected high concentrations of particles similar to those collected in Kuwait that didn't catch fire. It has formed huge lakes in the Kuwaiti desert. They trap insects and birds, and poison a variety of other desert animals and plants.

The only good news is that the oil lakes have not affected the underground water resources. So far, the oil bas not been absorbed because of the hard sand just below the surface.

Nothing, however, stops the oil from evaporating. The resulting poisonous gases are choking nearby residents.

Officials are trying to organize a quick cleanup, but they are not sure how to do it. One possibility is to burn the oil. Get those blackpowder detectors ready.

(31)

A．The threat of poisonous desert animals and plants.

B．The exhaustion of energy resources.

C．The destruction of energy resources.

D．The spread of the black powder from the fires.