The restaurant was prosecuted when it was found that the food served Was not ______ （达到

Miranda happily accepted an invitation to lunch at Rules， her _______ restaurant。

A. popular

B. preferred

C. favored

D. favorite

Read this letter from Mr. Lewis, a restaurant manager.

19th September 1997

Mrs. Hirokawa

Pacific Trading Company

Dear Mrs. Hirokawa,

Thank you for your telephone call today. I can reserve one of our private function rooms for you for 22nd November. Please confirm this reservation in writing within seven days. I also need to know the size of your group. Our largest room is for fifty people.

Yours sincerely,

David Lewis

Manager

&8226;Write a reply of 40-50 words to Mr. Lewis:

&8226;Confirming the booking.

&8226;Saying how many people will be in the group.

&8226;Telling him you will provide your own music.

&8226;Write on your answer sheet.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： In 1939 two brothers, Mac and Dick McDonald, started a drive-in restaurant in San Bernadino, California. They carefully chose a busy corner for their location. They had run their own businesses for years, first a theater, then a barbecue (烤肉) restaurant, then another drive-in. But in their new operation, they offered a new, shortened menu: French fries, hamburgers, and sodas. To this small selection they added one new concept: quick service, no waiters or waitresses, and no tips.

Their hamburgers sold for fifteen cents. Cheese was another four cents. Their French fries and hamburgers had a remark able uniformity. Their new drive-in became incredibly popular, particularly for lunch. People drove up by the hundreds during the busy noontime. The self-service restaurant was so popular that the brothers had allowed ten copies of their restaurant to be opened. They were content with this modest success until they met Ray Kroc.

Kroc was a salesman who met the McDonald brothers in 1954, when he was selling milkshake-mixing machines. He quickly saw the unique appeal of the brothers' fast-food restaurants and bought the right to open other copies of their restaurants. The agreement struck included the right to copy the menu, the equipment, even their red and white buildings.

Today McDonald's is really a household name. Its names for its sandwiches have come to mean hamburger in the decades since the day Ray Kroc watched people rush up to order fifteen-cent hamburgers. In 1976, McDonald's had over $1 billion in total sales. Its first twenty-two years is one of the most incredible success stories in modern American business history.

(27)

A．The development of fast food services.

B．How McDonald's became a billion-dollar business.

C．The business careers of Mac and Dick McDonald.

D．Ray Kroc's business talent.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： If you visit a big city anywhere in the world, you will probably find a restaurant which serves the food of 27 your native country. Most large cities in the United States offer an international sample of foods. Many people enjoy eating the food of other nations. This is probably one reason why there are so many different kinds of restaurants in the United States. A second reason is that many Americans come from other parts of the world. They enjoy tasting the foods of their native lands. In the city of Detroit, for example, there are many people from Western Europe, Greece, Latin America, and the Far East. There are many restaurants in Detroit which serve the foods of these areas. There are many other international restaurants too. Americans enjoy the foods in these restaurants as well as the opportunity to better understand the people and their way of life. One of the most common international restaurants to be found in the United States is the Italian restaurant. The restaurant may be a small business run by a single family. The mother of the family cooks all of the dishes, and the father and children serve the people who come to eat there. Or it may be a large restaurant owned by several different people who work together in the business. Many Italian dishes that Americans enjoy are made with meats, tomatoes and cheese. They are very delicious and tasty.

(27)

A．Many foreign tourists visit the United States every year.

B．Americans enjoy eating out with their friends.

C．The United States is a country of immigrants.

D．Americans prefer foreign foods to their own food.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： The favorite food in the United States is the hamburger. The favorite place to buy a hamburger is a fast food restaurant. At fast food restaurants, people order their food, wait for a few minutes, and carry it to their tables themselves. People also take their food out of the restaurant and eat it in their cars or in their homes. At some fast food restaurants, people can order their food, pay for it and pick it up without leaving their cars.

There are many kinds of fast food restaurants in the United States. The greatest in number sell hamburgers, French fries and so on. They are popular food among Americans. Besides, fast food restaurants that serve Chinese food, Mexican food, Italian food, chicken, seafood and ice-cream are very many.

Fast food restaurants are popular because they reflect American life style. Customers can wear any type of dress when they go to a fast food place. Second, they are fast. People who are busy do not want to spend time preparing their own food or waiting while someone prepares it. In fast food restaurants the food is usually ready before the customer even orders it. Finally most food in a fast food restaurant is not expensive. Therefore, people are able to buy and eat there often, while they may not be able to go to a more expensive restaurant very often.

(27)

A．They order and eat their food at the restaurant.

B．They buy and take their food out and eat it in their cars or in their homes.

C．They order, pay for and get their food in their cars.

D．They do one of the three above-mentioned things.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： If you visit a big city anywhere in the world, you will probably find a restaurant, which serves the food of your native country. Most large cities in the United States offer an international sample of foods. Many people enjoy eating the food of other nations. This is probably one reason why there are so many different kinds of restaurants in the United States. The second reason is that many Americans come from other parts of the world. They enjoy tasting the foods of their native lands. In the city of Detroit, for example, there are many people from Western Europe, Greece, Latin America and the Far East. There are many restaurants in Detroit, which serve the foods of these areas. There are many other international restaurants, too. Americans enjoy the foods in these restaurants as well as the opportunity to better understand the people and their way of life. One of the most common international restaurants to be found in the United States is the Italian restaurant. The restaurant may be a small business run by a single family. The mother of the family cooks all of the dishes and the father and children serve the people who come to eat there. Or it may be a large restaurant owned by several different people who work together in the business. Many Italian dishes that Americans enjoy are made with meats, tomatoes and cheese. They are very delicious and tasty.

(27)

A．Many foreign tourists visit the United States every year.

B．Americans enjoy eating out with their friends.

C．The United States is a country of immigrants.

D．Americans prefer foreign foods to their own food.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： Most people who work in London get a break of about an hour for lunch. As they most live too far from home to go bark for lunch, they have to make other arrangements for their midday meal.

Many large companies have a canteen designed for their employees. In such canteens the food served is simple but adequate and although there are a variety of choices, the number of dishes is small. The employees themselves fetch their dishes from a counter at which they are served.

As there are so many people at work in London, there are numerous cafes and restaurants in every area that is not purely residential. A meal may cost anything from a modest sum to quite a few pounds, depending on the restaurant and the food chosen. Moreover, one can generally get a meal, or at least a snack, in a pub. A number of well-known caterers run popular cafes in practically every district of London. In many of these cafes there is self-service—there are no waiters or waitresses.

Many employees do not bother to go out to lunch. They bring their own sandwiches, and perhaps an apple or bread, with which they have a cup of tea, probably made in the office. This method has the advantages of being cheap and saying time in getting to a restaurant and queuing up there. In summer, many people go out and sit on a bench in a park or public square, and eat their sandwiches there. They are often able to listen to lunch-time concerts and plays, too.

(27)

A．Because their homes are too far from their companies.

B．Because they are not allowed to leave the office.

C．Because they don't want to cook by themselves

D．Because they have other arrangements during the lunch time.

听力原文：M: Good morning. What can I do for you？

W: We'd like to check out now. Would you please give me our bill？

M: Certainly. Can I know the room numbers and your name, please？

W: We were in Rooms 204, 205, 206, 207, 208, 209, and 210. I'm Susan, the tour guide of the group.

M: Just a moment, please, Susan. I'll have your bill ready in a minute. By the way, did you have dinner in the hotel's restaurant yesterday afternoon？

W: Yes, we did.

M: Your final bill for yesterday's dinner hasn't reached me yet. I need to contact the restaurant to ask them to send the bill here at once. Would you please wait a minute while I ring up the restaurant？

W: Sure. But would you mind making it quick？ We are in a hurry. We'd like to go downtown for shopping or window-shopping.

M: I see. I won't keep you waiting more than half a minute. Sorry to have you waiting, here is the bill. It totals 5,204.80 yuan.

W: What's this item, please？

M: Oh, that's for the long distance call to the U.S.A. Ms. Smith made last night.

W: I see. But the amount of money paid by our travel company does not include charges for phone calls. This amount should be paid to you separately by Ms. Smith.

M: I'm sorry to have included this in the bill. I'll make out your bill anew.

W: Thanks. Do you accept traveler's checks？

M: Yes, we do.

W: I will tell Ms. Smith to pay the phone call after she finishes her breakfast.

M: Thank you very much.

W: You are welcome.

M: I hope all of you will have a good day!

W: Thank you.

(20)

A．In the restaurant.

B．In a hotel.

C．In a supermarket.

D．In a shopping mall.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： The way to complain is to act business-like and important. If your complaint is immediate, suppose you got the wrong order at a restaurant, make a polite but firm request to see the manager. When the manager comes, ask his or her name. And then state your problem and what you expect to have done about it. Be polite! Shouting or acting rude will get you nowhere. But also be firm in making your complaint. Besides, act important. This doesn't mean to put on airs and say "do you know who I am？" What it means is that people are often treated the way they expect to be treated. If you act like someone who expects a fair request to be granted, chances are it will be granted. The worst way to complain is over the telephone. You are speaking to a voice coming from someone you cannot see. So you can't tell how the person on the line is reacting. It is easy for that person to give you the run-around. Complaining in person or by letter is generally more effective. If your complaint doesn't require an immediate response, it often helps to complain by letter. If you have an appliance that doesn't work, send a letter to the store that sold it. Be business-like and stick to the point. Don't spend a paragraph on how your uncle John tried to fix the problem and couldn't.

What does the speaker suggest you do when you are not served properly at a restaurant？

A．State your problem to the head waiter.

B．Demand a discount on the dishes ordered.

C．Ask to see the manager politely but firmly.

D．Ask the name of the person waiting on you.

Section B

Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked A, B, C and D.

听力原文： My parents ran a small restaurant. The restaurant was open 24 hours a day, seven days a week. And my first job when I was six years old was shining shoes for customers. My duties increased as I grew older. By age ten I was clearing tables and washing plates. My father made it clear that I had to meet certain standards. I had to be on rime, hard - working and polite to the customers. I was never paid for any work I did. One day I made a mistake of telling Dad I thought he should give me 10 pounds a week. He said:" Ok, then how about you paying me for the three meals a day when you eat here and for the rimes you bring in your friends for free drinks. "He figured I owed him about 40 pounds a week. This taught me quite a lot.

(27)

A．Washing plates.

B．Clearing tables.

C．Shining shoes.

D．sweeping the floor.