The manager sat quietly in the office, ______（等着电话铃响).

The general manager sat there, ______ to the report from each department.

A．to listen

B．listen

C．being listened

D．listening

A．to listen

B．being listened

C．listen

D．listening

What’s going to bedifficult for the man？

A.Makingnice coffee．

B.Workingat home quietly．

C.Choosinga birthday gift．

D

I found myself facing a dry-cleaning store which had once been one of the best restaurants in New York. On Sundays the old man would take my mother and me for dinner. There had been a balcony (走廊) where a baker (面包师) in a tall white hat baked fresh bread, and been whenever a customer entered, the baker would look down and put in a fresh batch (一炉). I could see the manager who always sat down with us while we ate. He had some disease, I suppose, because the right side of his face was swollen (肿的) out like a balloon, but he always wore a hard wing collar and a white tie, and never seemed sick. A Negro with a moustache was looking through the store window at me. For a moment I was anxious to go and tell him what l remembered. I did not go into the store, nor even toward our house, I went downtown instead and sat in my room, trying to read.

Why did the writer stop in front of the store？

A. He wanted to take some clothes to be cleaned.

B. He was thinking about his boyhood.

C. He was looking for a good place to eat.

D. He wanted to buy some fresh bread.

in New York. On Sundays the old man would take my mother and me for dinner. There had been a balcony (走廊) where a baker (面包师) in a tall white hat baked fresh bread, and been whenever a customer entered, the baker would look down and put in a fresh batch (一炉). I could see the manager who always sat down with us while we ate. He had some disease, I suppose, because the right side of his face was swollen (肿的) out like a balloon, but he always wore a hard wing collar and a white tie, and never seemed sick. A Negro with a moustache was looking through the store window at me. For a moment I was anxious to go and tell him what l remembered. I did not go into the store, nor even toward our house, I went downtown instead and sat in my room, trying to read.

Why did the writer stop in front of the store？

A．He wanted to take some clothes to be cleaned.

B．He was thinking about his boyhood.

C．He was looking for a good place to eat.

D．He wanted to buy some fresh bread.

听力原文： I found myself facing a dry-cleaning store which has once been one of the best restaurants in New York. On Sundays the old man would take my mother and me for dinner. There had been a balcony where a baker in a tall white hat baked fresh rolls and whenever a customer entered, the baker would look down and put in a fresh batch. I could smell the rolls through the odor of cleaning fluid on Lenox Avenue. I could see the manager who always sat down will4 us while we ate. He had some disease, I suppose, because the right side of his face was swollen out like a balloon, but he always wore a hard wing collar and a white tie, and never seemed sick. A Negro with a moustache was looking through the store window at me. For a moment I had the urge to go and tell him what I remembered, to describe this avenue when no garbage cans were on the street, when the Daimlers and Minervas and Fords had cruised by, and the cop on the corner threw back the ball when it got through the outfield on 114th street. I did not go into the store, nor even toward our house. Any claim I had to anything had lapsed. I went downtown instead and sat in my room, trying to read.

According to the speaker, the dry-cleaning store used to be a ______.

A．hote

B．restaurant

C．bakery

D．garage

"Feathers are smooth" in Paragraph Four implies that______.

A．the Societies are forced quiet

B．the crisis is resolved

C．the Societies are freed

D．the dispute is forgotten

To reduce customers’ complaints, we are not supposed to:

A.Identify complaints

B.Stay quiet and listen

C.Avoid difficult clients

D.Resolve ahead of time