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听力原文:Some years ago I set up a small company to produce high quality food. I found org

anic farmers to supply all the ingredients, and used traditional recipes from around the world. We were producing small quantities so it was hard to keep prices competitive, but we managed it. My decision to sell through small, independent food stores was a mistake, though, because many of them were losing customers to the supermarkets, so sales were much lower than I expected.

(22)

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更多“听力原文:Some years ago I set up a small company to produce high quality food. I found org”相关的问题

第1题

Your company requires new office and warehouse premises. You have been asked to look at tw

o office and warehouse properties, after adverts for these properties were sent to you by a commercial property agent.

During your visit, you made notes on the adverts.

Write a short report for you Managing Director, saying which property you think your company should buy.

Do not include postal adresses. Write 120-140 words.

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第2题

听力原文:F: Evon Lee.M: Hi, this is James Clark from Globe UK.F: Oh, hi.M: Just calling to

听力原文:F: Evon Lee.

M: Hi, this is James Clark from Globe UK.

F: Oh, hi.

M: Just calling to give you some details of next week's meeting.

F: Right, that's next Tuesday, isn't it?

M: Yes, that's right, the 9th of February. We'll be starting around 10 o'clock.

F: OK. Where shall I go when I get there?

M: If you report to Reception, they'll give you a security badge.

F: And I ask to see you, do I?

M: No, I'll be tied up unfortunately. I've arranged for Mr. Anniston to meet you and take you up.

F: OK, I just make a note of that.

M: Now, I'll be sending you a couple of things before the meeting. First of all, I thought it might be useful if you had an agenda, so I'll be faxing you that later today.

F: Great, thanks.

M: And I assume you'll be driving, so I'm sending you a visitor's pass to get into the car park.

F: Wonderful.

M: OK, well, I'll look forward to seeing you next Tuesday.

&8226;Look at the notes below.

&8226;You will hear a telephone conversation about the arrangements for a meeting.

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第3题

Readers of this book may find it serve as a guide on what needs to be done to make sure a

company is well run.

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第4题

You may refer to it as a guide if you enter, for the first time, the line of business disc

ussed in this book.

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第5题

?You are working for an Economic Research Center of the Chinese Government. You have been

asked to write a short report about the information of the sectional distribution of FDI (Foreign Direct Investment) in China manufacturing fields.

?Look at the pie chart on which you have made some notes.

?Using your notes, write your report which will summarize the information below and try to give some reasons for the distribution.

?Write 120-140 words.

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第6题

&8226;Look at the statements below and the information on an automobile insurance company

case on the opposite page.

&8226;Which section (A, B, C, or D) does each statement 1--7 refer to?

&8226;For each statement 1--7, mark one letter (A, B, G, or D) on your Answer Sheet.

&8226;You will need to use some of these letters more than once.

A

Lawyers for State Farm policyholders complaining about after-market parts had asked for more than $ 5.4 billion in damages in a class action. The suit accused the State Farm Mutual Automobile Insurance Co. of breaching its contract with policyholders to restore their cars to their pre-accident conditions. The lawsuit combined the potential claims of $ 4.7 million current and former State Farm policyholders. Plaintiffs sought $1.4 billion on the breach of contract and about $ 4 billion on the other counts.

B

At issue before the jury was use of parts such as door panels, hoods and fenders that were modeled on original parts produced by or for automakers but made without use of original specifications. About 15 percent of all crash-repair parts used last year were after-market replacements, according to insurance and auto-body repair groups. Critics claimed such parts failed to provide the same fit corrosion protection and, in some cases, safety as more expensive parts made for automakers.

C

State Farm said the use of the parts did not affect driver's safety and helped hold down premiums. During trial, State Farm lawyers said the use of after-market parts saved policyholders more than $ 233 million in premiums in 1998. Meanwhile, the company's spokesman said the company wouldn't immediately change its policy, but he added that was not to say it wouldn't review its policy at some time.

D

A decision on parts of the suit was still pending while the jury has ordered State Farm to pay $ 456 million for allegedly cheating customers by ordering body shops to use substandard repair parts. Industry analysts and some consumer advocates have said a large verdict against State Farm could reduce the use of after-market parts in the auto-repair business and drive up the price of crash repairs. The verdict was also considered a great victory for policyholders and the body-shop industry as a whole plaintiff.

The decision against State Farm made by the jury would result in the reduction of imitation parts when making repairs.

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第7题

&8226;You work for a company that sells electrical goods. You have recently visited a pote

ntial supplier in Slovakia.

&8226;Read the following memo below on which you have made some handwritten notes.

&8226;Use the information in the memo to write a short report discussing whether your company should deal with the supplier or not.

&8226;Write 120-140 words.

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第8题

&8226;Read the article below about service production and the questions on the opposite pa

ge.

&8226;For each question 13-18, mark one letter (A, B, C or D) on your Answer Sheet for the answer you choose.

The importance of satisfaction and morale

Broadly speaking, job satisfaction is the degree of enjoyment that people derive from performing their jobs. If people enjoy their work, they are relatively satisfied; if they do not enjoy their work, they are relatively dissatisfied. In turn, satisfied employees are likely to have high morale -- the overall attitude that employees have toward their workplace. Morale reflects the degree to which they perceive that their needs are being met by their jobs. It is determined by a variety of factors, including job satisfaction and satisfaction with such things as pay benefits, coworkers, and promotion opportunities.

(8) Some large firms, for example, have instituted companywide programs designed specifically to address employees' needs. Employees at SAS institute, a large software development company in North Carolina, enjoy private offices, a free health clinic, two on-site day-care centers, flexible work hours with 35-hour work weeks, a company-subsidized cafeteria, and year-end bonuses and profit sharing. Managers at Hyatt Hotels report that conducting frequent surveys of employee attitudes, soliciting employee input, and -- most important -- acting on that input give their company an edge in recruiting and retaining productive workers. (9) For example, First Tennessee, a midsize regional bank, believes that work and family are so closely related that family considerations should enter into job design. Thus, it offers such benefits as on-site child care.

When workers are satisfied and morale is high, the organization benefits in many ways. Compared with dissatisfied workers, for example; satisfied employees are more committed and loyal. (10) In addition, they tend to have fewer grievances and engage in fewer negative behaviors (complaining, deliberately slowing their work pace, and so forth) than dissatisfied counterparts. Finally, satisfied workers tend not only to come to work every day but also to remain with the organization. By promoting satisfaction and morale, then, management is working to ensure more efficient operations.

Conversely, the costs of dissatisfaction and poor morale are high. Dissatisfied workers are far more likely to be absent for minor illnesses, personal reasons; or a general disinclination to go to work. (11) High levels of turnover have many negative consequences, including the disruption of production schedules, high retraining costs and decreased productivity.

(12) The results of one recent study shows that companies with the highest levels of satisfaction and morale significantly outperformed the 300 largest US companies over both 5 and 10 years. Of course, many other factors contributed to the performance of both sets of companies, but these differences nevertheless can not be ignored.

A Low morale may also result in high turnover -- the ratio of newly hired to currently employed workers.

B In turn, satisfied employees are likely to have high morale -- the overall attitude that employees have toward their workplace.

C In fact, evidence suggests that job satisfaction and employee morale may directly affect a company's performance.

D Such employees are more likely to work hard and to make useful contributions to the organization.

E Managers of smaller businesses realize that the personal touch can reap big benefits in employee morale and even devotion.

F Companies can involve employee morale and job satisfaction in a variety of ways.

G In

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第9题

It produces about 27,000 canons of matches a year.

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第10题

听力原文: Thank you for your invitation. Our company is willing to explore with your corpo

ration the possibility of closer ties through joint ventures. Here, let me propose a toast to the success of our negotiations and to our friendship and future

(21)

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