&8226;You are the Customer Service Manager in a telemobile company who has received a call

rformance quality. The sheer quality of the picture which will be produced as well as superb sound coming out of our revolutionary speakers should make the new product unbeatable.

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an idea of the sales so far this year and this is the projection for the next half year. From this graph we will preview the expected profits through the end of the year, but we'll have some problems to achieve our targets.

&8226;You will hear another five recordings.

&8226;For each recording, decide what the speaker is doing.

&8226;Write one letter (A--H) next to the number of the recording.

&8226;Do not use any letter more than once.

&8226;You will hear the five recordings twice.

A complain about job interference

B design a package of a product

C review a contract

D work on a TV advertisement

E produce a new soap

F present a yearly projection

G present an operation budget

H talk about profits

have looked into that for you. Would you come up here and we can give you the names of some firms so that you can contact them?

(20)

rge is Mrs Everett's Personal assistant. He is in charge of all the paperwork and he'll be showing you how everything works before he leaves us at the end of the week and you take his place.

&8226;You will hear another five recordings.

&8226;For each recording, decide where the speaker is talking.

&8226;Write one letter (A-H) next to the number of the recording.

&8226;Do not use any letter more than once.

&8226;You will hear the five recordings twice.

A a car repair

B an office

C an employment agency

D a travel agency

E a factory

F a shop

G a computer company

H a solicitor's

听力原文：M: Hello, Karen Williams speaking.

F: Hello, Karen, this is Alice Everett here.

M: Oh, hello, Mrs Everett. How are you?

F: Fine, thanks. Karen, the reason I am ringing is to sort out the arrangements for my visit to Liverpool next month. I'd like to go over the whole itinerary.

M: All right. I think I've got all the details as well as the travel arrangements.

F: OK, then we can start with 24th. What time shall I arrive at Liverpool?

M: Well, the plane arrives at 10:00 a.m.

F: That's good. When am I supposed to meet Mr Davis from Sunrise?

M: At about 11:00 to 11:30, I think. Then you have an lunch appointment with Mrs Rebecca from National Bank at 12:30.

F: Oh, I almost forgot about this. Is it correct that I only have one appointment in the afternoon ?

M: That's right, you have to sign an agreement with Mr McDonald from Ford at 3 o'clock. Then you'll be free in the evening. But you'll have to visit two factories on 25th before your return flight at 2:30 in the afternoon.

F: OK, thank you, Karen, I'll remember that. It sounds like a hectic trip.

M: Yes, it is. Mrs Everett. Bye-bye.

&8226;Look at the form. below.

&8226;You will hear a man calling to check the schedule.

Mrs Everett's Schedule

24th January

10 a.m.: arrive at the airport of (9) ___________________

11:00～11:00: (10) ___________________ from Sunrise

12:30: lunch appointment with Mrs Rebecca from

(11) ___________________

3 p.m.: (12) ___________________ with Mr McDonald from Ford

Evening: no-specific arrangement

tice in this field.

tical advices.

when we unpacked it with great care, we found that one record was completely smashed. Could you send us a new one? I'll return the broken one at once.

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e last year. I vote that we go to the seashore. We could go swimming in the sea or take long walks along the beach and collect seashells.

?You will hear another five short recordings. Each speaker is saying what he wants to do.

?For each recording, decide what the speaker is going to do next.

?Write one letter (A—H) next to the number of the recording.

?Do not use any letter more than once.

?After you have listened once, replay the recording.

A to stop smoking

B to fall into sleep

C to leave a company

D to mail a parcel

E to go shopping

F to go to the beach

G to resign from the office

H to find a motel

od pressure. Yes, your pressure is a little bit high. There is nothing to be alarmed about it. But you'd better get rid of those junk food and do more exercises.

(17)