Cars sales remained constant in June and July after a steady rise in May.

se in 2004 agency recruitment fell steadily.

lding.

?For questions 6-10, decide which company (A-H) each person on the opposite page needs.

?For each question, mark one letter (A-H) on your Answer Sheet.

?Do not use any letter more than once.

The Royal Commercial Building Liverpool

A. Masters & Cotgrove - Accountants & Investment Consultants 1st Floor

B. Pershore Plc- Travel, Hotel and Car Hire Agency 2nd Floor

C. Medics Unlimited - Health Insurance 3rd Floor

D. Marine Express Shipping Company 4th Floor

E. PBS - Electrical Engineers 5th Floor

F. Parnell & Lewis - International Legal Advisors 6th Floor

G. Alex Conrad & Sous - Commercial Property Agents 7th Floor

H. Fabfoods - Catering Personnel & Kitchen Supplies 8th Floor

Dr Shah wants to arrange for medical supplies and electronic equipment to be sent out to his clinic in Bangladesh.

听力原文：Man: Gold Express. Jim Davenport.

Woman: Morning. This is Anna Marsh from Business Review. You said you'd give me some infor mation for the article I'm doing on delivery companies.

Man: Ah yes...

Woman: So, when did 'Gold Express' start doing business?

Man: Well, it had been in business for 10 years when I joined it in 1986, so that means it was set up in 1976.

Woman: I see. And what's your annual turnover?

Man: ￡118 million last year - that's ￡12 million more than the year before.

Woman: That's fantastic.

Man: Most similar companies have only grown by 8 to 9% in the last 5 years, but our business has grown by 54% in that time. I think that's due to our MD, Peter Mackintosh. That's spelled M-A-C-K-I-N-T-O-S-H. He's done a great job.

Woman: What ideas has he brought to the company?

Man: Well, first a very positive attitude to customer opinion. We have 120,000 customers, and we send questionnaires to 4,000 of those every 8 weeks.

Woman: That must be very useful for you.

Man: And we encourage all our staff - there are 7,500 now, because we've taken on another 450 this year - to give opinions too.

Last month 76% of staff said they were 'totally satisfied' with their work here - that's 10% more than last time!

Woman: That's great, thanks.

?Look at the notes below.

?Some information is missing.

?You will hear an interview between Anna Marsh, who works for a business magazine, and Jim Davenport, who works in the publicity department of a company, Gold Express.

?For each question 9-15, fill in the missing information in the numbered space using a word, numbers, or letters.

?After you have listened once, replay the recording.

Interview notes

Company: GOLD EXPRESS

Started in: (9) ______

Most recent turnover: (10) ______

Growth over 5 years: (11) ______%.

Managing Director: Peter (12) ______

Total number of customers: (13) ______

Number of employees: (14) ______

Recent staff questionnaire showed: (15) ______ % enjoyed their work.

(9)

Questions 41-45

&8226;Read the email and brochure below．

&8226;Complete the booking form. on the opposite page．

&8226;Write a word or phrase(in CAPITAL LETTERS)or a number on lines 41-45 on your Answer Sheet．

Hi Tracy，

Could you please fill in the form. to book a 2-day team-building event with Wildevent Company for eight of our sales staff?The following is the brochure．I suggest the weekend of 24/25 November．We just need four double rooms and a small meeting room．Could you ask for a coach tocollect us?

Thanks．

Alan

Event Check List：

Location

Day Event or Overnight with Accommodation．

Accommodation no．of delegates(Rooms-shared or single rooms，leisure facilities)．

Dinner Requirements-private，themed or entertainment．

Conference room size and seating Special Needs-meeting room equipment，sound systems，grounds for events．

Transportation-parking，coaches for collection and return of delegates．

Delegate Type一24hr or day delegate．

Tel：01787269819

Booking Form.

Name of Company： SCB COM PANY

Delegate Type： (41)____________．

Number of Participants： (42)____________．

Accommodation： (43)____________．

Conference Room Size： (44)____________．

Transpodation： (45)____________．

(41)

in England had fallen to half as many as in Germany.

he canteen at its new offices.

听力原文：F: Good morning, Emperor Hotel, Conference Center. Can I help you?

M: Hello, this is Jerald Seward from MSU. We are going to bold an international symposium on global business at the end of this month and we want to book some conference rooms.

F: No problem. Just a moment, I need to write down some details. Your name, please?

M: Jerald Seward. That's J-E-R-A-L-D Seward, S-E-W-A-R-D. The contact number is 9643-74961.

F: When exactly do you want to book?

M: January 29th to 31st, three days.

F: OK, what kind of rooms do you want?

M: Well, we have about 230 participants. I think we need four mid-sized rooms with multi-media equipment. Each room can hold 50 to 60 people.

F: I am sorry, we only have three mid-sized rooms available at that time. But we have a big one which can hold 100 people.

M: Well, since there is no enough room, that will be OK. By the way, how do you charge?

F: It's $300 for mid-sized rooms and $400 for the big one per day. If you have the membership, we can give you a 20% discount.

M: Oh, yes, we do have the membership. So that would be $240 for a mid-sized room and $320 for a big room per day. Does that include tea, coffee, and snacks?

F: No, you have to pay extra for that. $10 per person each day if you want that.

M: Oh, no, I think I'll save that. Can you transfer payment from our account?

F: Sure, is your account number still MH52775-3218

M: That's right. Thank you, bye.

? Look at the notes below.

? Some information is missing.

? You will hear a man calling to book conference rooms.

? For each question 9-15, fill in the missing information in the numbered space using a word, numbers or letters.

? You will hear the conversation twice.

Emperor Hotel Conference Center

Reservation Form

TYPE OF ROOM BOOKED: (9) three ______ rooms and one big room

DATE OF CONFERENCE: (10) January ______

NUMBER OF PARTICIPANTS: (11) about ______ people

DISCOUNT: (12) ______%

TOTAL PRICE PER DAY: (13) $ ______

CONTACT NAME: (14) ______ Seward

ACCOUNT NUMBER: (15) ______ -3218

(9)