&8226;You work for Purchase Department of Robust Machinery Company. Your department ordered 5 000 BG68 gears from IW Industries Company. When the goods arrived, you found that the gears were PJ86, and there were only 500.
&8226;Write an E-mail to Mr Santini, the Sales Manager of IW Industries Company:
&8226;pointing out the mistakes
&8226;requesting action
&8226;giving a warning.
&8226;Write 40-50 words.
&8226;Write on the separate answer paper provided.
第1题
听力原文:A: Hello.
B: Hello. Could I speak to Cathy Schaefer, please?
A: Speaking.
B: Oh, hi, Cathy. This is Dick Carpenter. Do you re member—from Bill Stevenson's party?
A: Oh, of course, Dick. How are you?
B: Just fine, thanks, Uh, Cathy, I was just wondering if you'd like to go to a Beethoven concert this Friday.
A: Oh, I'd love to, Dick, really, but I'm afraid I can't this Friday. I have to work.
B: Oh, that's too bad. Well, could we make it some other time then?
A: Sure, let's.
B: Well, are you free on Saturday night, by any chance? They're doing the same program.
A: Saturday would be fine. What time does the concert start?
B: At eight sharp, but I thought we could have dinner first.
A: Oh, that sounds very nice.
B: I'II pick you up at 5:30,OK?
A: Fine. De you have my address?
B: No.
A: It's 761 Dearfield Drive.
B: Is that D-E-A-R-F-I-E-L-D?
A: That's right. Well, I guess I'll see you on Saturday then.
B: Right. I'm looking forward to it.
A: Me, too. Thanks so much for asking me. See you then.
B: OK. So long for now.
1 Dick had planned to invite Cathy to go to a concert on (9) , but Cathy has to work on this day.
2 Concert starting time: At (10) sharp.
3 Dick will pick up Cathy at (11)
4 Cathy's address: (12) Dearfield drive.
第2题
kers, mainly from big multinationals, talking about the international aspects of industrial relations and employment law. Then in the evening I had some extremely interesting conversations with the keynote speakers. I hope there'll be useful contacts in the future. But other delegates thought it wasn't very well attended, because the organizers had decided against having an exhibition area, so fewer people came.
(16)
第3题
?Read the advice below about delivering a lecture.
?In most of the lines 34-45 there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct.
?If a line is correct, write CORRECT .
?If there is an extra word in the line, write the extra word in CAPITAL LETTERS
Proper Preparation Prevents Poor Performance
34. eight common mistakes people frequently make in front of an audience. Second is the
35. tendency of poorly prepared speakers who to 'wing it'. Next, don't rely entirely on a
36. speechwriter—who will inevitably lack of the personal touch, which is vital. Fouth,
37. face up to tough questions and give honest answers—candour is essential to leadership.
38. At least that sounding honest is no doubt very important. As is the fifth point:the need
39. to research in the audience:the talk must be pitched at the appropriate level. The sixth
40. point is that the need to anticipate the obvious first question, which nonetheless often
41. floors the most smartest of expels. One mistake that is surely well known to even the
42. lowliest junior is there is nothing worse than a speaker who doesn't know when he to sit
43. down. Accordingly, when time your speech beforehand, standing up and delivering it.
44. Finally to drop a witty comment or anecdote to loosen up the audience. Nothing is more
45. cringe-making than a joke that falls flat.
(34)
第4题
?Read the text below, about qualification of a business person.
?In most of the lines 34-45,there is one extra word. it is either grammatically incorrect or not fit in with
?the meaning of the text. Some lines, however, are correct.
?If a line is correct, write CORRECT on you Answer Sheet.
?If there is an extra word in the line, write the extra word on your Answer Sheet.
Education or experience?
0 Recently there has been much debate done about what should qualify a person
00 for promotion in the business world. In the past, a new employee would
34 start by delivering the office mail. He would then work his way up the ladder,
35 gaining higher and more responsive positions, eventually leading to the management.
36 But with the rapid growth of getting business courses and qualifications there is
37 now another way many of people who aim for top management can miss out on the
38 'mail delivery' stages by studying for a period and gaining in one of the numerous
39 business qualifications now available.. There is some criticism of this accelerated
40 promotion. It is felt that it results in knowledge without also experience, and such
41 knowledge type is inevitably incomplete. On the other hand the growth in business
42 courses has led to much more highly skilled business practices. The answer seems
43 to be that both experience and qualifications have their value, but as it should not be forgotten
44 that experience is
45 a qualification in itself
(34)
第6题
low the target, in spite of using the consultants, and all the new strategies we've been applying. I can't understand it at all. In order to try and get clear what's going on, I'm going to need input from various sections. What I'd like from you, as soon as you can, is price comparisons for the different regions. I'll also need a report on how useful the consultants' advice was.
(20)
第7题
current job vacancies. First of all, we are looking for a manufacturing supervisor to join a team led by the Manufacturing Manager. This role involves monitoring all aspects of the production process, and will include some project work. For this position you should have some relevant experience and a recognised qualification in business administration would be an advantage. You need to be a good organiser, with excellent administrative skills. A high level of computer skills is essential. You must be able to work without supervision, and must be flexible when working with others, as the position supports other managers. You should be able to work to tight deadlines. The hours are 9 to 5, Monday to Friday. The salary will be negotiable. In addition we offer a benefits package including subsidised lunches, 23 days' holiday and health insurance.
?Look at the notes below.
?You will hear a recorded message about a job vacancy.
Position: Manufacturing Supervisor
Responsible to: (9) ______
Candidates Should preferably be qualified in (10) ______
The person app0inted Will need to be (11) ______ in their relations with other people.
salary: (12) ______
第8题
ally advertise vacancies in the local press and during our busy periods we take on thirty to forty extra staff... they're temporary and mostly come to us through local employment agencies.
(15)
第10题
听力原文:M: Harrisons Trading Firm Ltd. How can I help you?
F: This is Anita Freeman, the assistant manager at Best Hardware. Is Mr Hunter there?
M: Speaking.
F: Mr Hunter, the goods we ordered arrived here last week. After reinspection, we found 30 steel rollers were terribly rusty. We have already sent you the photos of them by E-mail.
M: Really? I'm so surprised to hear this. Anyway, I regret this incident should happen. Maybe the dampness at sea caused the rust.
F: Before unloading, our surveyors went on board and found the holds in perfect conditions. If you look at the photos, it's evident that the rust is due to poor workmanship. I demand a refusal of the full amount for the goods. We are in urgent need of the steel rollers. With so many faulty ones in hand, our project will surely be delayed.
M: Don't worry, Ms Freeman, we'll lay our best to mend your loss. I'll call our home office and ask them to dispatch the replacements. You can rest assured that your project won't be delayed.
F: OK. It sounds to be a good solution. When could the replacements be expected?
M: I think the earliest time would be this Friday. I would also like to have the faulty ones returned for examination.
F: That's OK. Mr Hunter, thanks a lot. Bye-bye.
M: Bye-bye.
&8226;Look at the notes below.
&8226;You will hear a woman calling to ask for a claim.
Harrison Trading Firm Ltd.
Notes
Customer: Anita Freeman, (9) ______________
Goods ordered: (10) ______________
Problem: 30 became rusty
Cause: due to poor (11) ______________
Action: call home office and ask to send (12) ______________
Time: Friday, 30/Oct/02
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