You need to identify your personal strengths and weaknesses.

efore and after a Share-a-Ride program according to a survey implemented by the Plant Security Department on two Thursdays.

?Using the information from the chart, write a report assessing the effectiveness of the program.

?Write 120--140 words on your Answer Sheet.

types of products and services in the years 1996 and 2001.

&8226;Using the information from the bar charts, write a short report summarising the changes that took place in each sector between 1996 and 2001.

&8226;Write about 120-140 words on a separate sheet.

2001 and 2003.

?Using the information from the bar charts, write a short report describing all the changes that took place between 2001 and 2003.

?Write 120-140 words on the separate paper provided.

t here's been very bad and we've been very lucky to be chosen for this new factory. And this position would be a step-up for me ... a real advancement, so to speak. It could lead to me having my own department one day and a senior position. Especially if I pass the certificate in Human Resources which I've almost finished. If I'm appointed, I'd have to draw up a list of everyone who's applied to the company and then help with the selection process. It helps knowing the area and I've already got quite a few contacts and I told them that all of my experience has been working with people.

Woman: I didn't apply for this job. They wrote and asked me to come for an informal interview. It must have been because I've had considerable experience with the accounting system they use and I've done a lot of work on pricing and costing of new lines, at quite a high level. They'd like me to start very soon. It's important to be in at the beginning when you deal with the money side, to make sure everyone stays within the budget constraints which you decide. But I'm not really sure about it at all. I've got a good job now and I'm happy where I am and not really looking for a change. It needs a lot of thought as they are a good company and ... well I've got the weekend ahead to think about everything.

Man: Yes I know a lot about this company. They are very good and I've had contact with them before, at various trade shows and advertising conferences in this country. It would be good to work for them. I would be doing the same sort of thing, except on a bigger scale. It's not a promotion or anything. The same grade and money but ... more presentations and a lot of consumer research. Although I like my present job, this would give me a chance to get around a bit more, to visit their overseas offices. In fact they are launching a big campaign soon in ten different countries and they'd like me to co- ordinate some of it. It would be a great chance and I'd certainly accept it.

Woman: It's going to be a successful venture. I can feel it and I'd really like to be involved. But I expect there were a lot of very well qualified applicants, what with all the word processing courses around and the number of computers in people's homes. But I've got all the keyboard skills, I'm fast and accurate and I can spell well. I've been doing the job for over ten years, since the days of typewriters. This is the same job but I think it would be interesting ... and I like the area. I'd really enjoy living here. Welt, you can only hope. You never can tell with interviews.

Man: Yes, indeed. 1 was very impressed and I must say that ... well perhaps it's best not to say anything. But I do feel confident about it. There were some interesting questions, but my line of work is very technical so you know it or you don't. It's not as simple as people think. It's not just a question of checking the product at the end of a conveyor belt but setting up a continuous system which monitors every aspect of the production process. This is the only way to get an end product without fault. I hope I get the job.

&8226;You will hear five different people talking about a special training programme for their company.

&8226;For each extract there are two tasks. For Task One, choose the person who is speaking from the list A-H. For Task Two, choose the opinion that each person expresses from the list A-H.

&8226;After you have listened once, replay the recording.

Task One - Job

&8226;For questions 13-17, match the extracts with the people, listed A-H.

&8226;For each extract, choose the job each speaker was interviewed for.

&8226;Write one letter (A-H) next to the number of the extract.

A. marketing manager

B. computer programmer

C. secretary

D. personnel management assistant

E. engineering manager

F. maintenance supervisor

G. finance dir

Task Two-Sources of Funding

?For questions 18-22, match the extracts with the sources of funding, listed A-H.

?For each extract, choose the source of funding described.

?Write one letter (A-H) next to the number of the extract.

A a student's parent's money

B the sale of the owner's property

C money from friends and a loan from a bank

D money from his parents

E his own money and money borrowed from relatives

F money from the government

G no financial investment

H the deposit from the bank only

听力原文： Good morning! I am pleased to address you today at this 2nd IT Outsourcing Conference and Expo. If my memory serves me right, I spoke on a similar occasion last year and, like you, I find that the notion of IT Outsourcing has taken on some new dimensions. I should like to share some of my thoughts with you.

Catalyzed by international trading, the business environment has become increasingly competitive nowadays. To strive for survival or sustain competitiveness in market, organizations have in work on initiatives to reduce costs and enhance efficiency. Outsourcing has been an important strategy to help achieve these organizational goals. Through outsourcing, organizations can farm out non-core functions to outsourcers, enabling the organizations to re-prioritize and re-direct their resources on their core areas of competency. With this value preposition, it is common to see outsourcing being enlisted on the standing agenda of most organizations today. In this regard, from what I can observe government departments are not immune to competitive forces. In fact, in some cases government faces some unique and more challenging situations than the private sector when it comes to outsourcing. These include the procurement framework, the business and contract models, terms of payment, and measures to address the issues arising from surplus staff as a result of outsourcing.

Let me spend a few minutes on the outsourcing landscape as we see it. Over the years, the classical model of IT outsourcing, e.g. project-by-project outsourcing, has taken on new varieties, including organizational and business process Outsourcing. With the maturity of the outsourcing market and the increasing integration between business and IT, we see there is an increasing trend for organization to consider business process outsourcing. With these additional choices, the approach to Outsourcing in a given organization has become necessarily complex and requires in some cases careful crafting of contracts and extensive due diligence exercises.

We also see a growing trend of outsourcing taking place in this part of the region too. In a recent forecast by Gartner, it predicts that the Asia/Pacific IT services market will grow at a compounded annual growth rate of 9 percent through 2009, outpacing the global growth rate of 5.5 percent. We see the growth mainly coming from countries such as China and India which have been actively developing their Outsourcing markets in the recent years.

?You will hear an opening keynote at the 2nd IT 0utsourcing Conference & Expo.

?As you listen, for questions 1—12, complete the notes, using up to three words or a number.

?You will hear the recording twice.

SELLING TACTICS

NOTES

Outsourcing in general:

1. The business environment has become increasingly______

2. Organizations try to reduce costs and______

3. Outsourcing can help achieve these______

4. In most organizations today, outsourcing has been enlisted on the______

5. Government departments are not immune to______

6. Government faces some unique and more challenging situations than the

Outsourcing Trends:

7. Spend a few minutes on the outsourcing______

8. One classical model of IT outsourcing is______

9. There is an increasing trend for organization to consider______

10. The approach has become necessarily______

11. The Asia/Pacific IT services market will row at a rate of 9 percent through______

12. The growth mainly comes from countries such as______

听力原文：1 You know, our manager has set a very high standard for us but not for himself. First, though it is generally understood that overtime constitutes work time, he often puts undue pressure on us to stay and finish work without paying extra for it. We think this practice should be prohibited. Besides, many employees believe that the manager set an unrealistic rime frame. for finishing projects. They often have no direct say in the deadline times. Some even argue this constitutes cruel and unusual punishment and shouldn't be permitted. Finally he even restricts employees from taking breaks to chat or even to go to the washroom. This practice is clearly a violation of the human rights and shouldn't be allowed.

2 Richard, I think you have done a perfect job. I am just amazed by it. Your knowledge in international contract law and chemical products just helped us win the project quite smoothly. At first, our chances were slim because we have been in this field only for three years, and I never expected we could make it so easily. To be honest, things were not to our advantage at first and we had too many competitors. I even prepared for the failure. However, your effort just changed the idea of the board. They were convinced by your strategies and goals. They even said you are the most employee they have ever seen. Your contribution to the company is really valuable and will be remembered.

3 I have been working here for 20 years. Every day all I have to do is to trot up costs and profits on the computer. It's the same job and the same office year after year. No challenge, no creation. I can't imagine how I can stay here for the rest of my life. I don't want to say I hate the job but I am not interested in it any more even though I am often praised by the manager and get better paid. I am just fed up with it. I am the kind of person who wants to try new things and who likes changes. To be honest, I like working with people rather than dealing with all these boring figures.

4 I am sure our latest product will have some problems. There is something wrong with the design because the engine is making some strange noises. It seems to me that there might be a slight crack in one part of it. But I'm not quite sure. I understand that the models we produced before never have this kind of problem. It just makes me uneasy because our company is the leading manufacturer of this kind of engine and our products are sold everywhere in the world. The problem will certainly damage our reputation. As the contract is due in a couple of weeks, our time is certainly pressing. We'd better have a meeting immediately and think out what we can do about it.

5 You have been working here for so many years. How can you make such stupid mistakes in the invoice. As far as I know this is not the first time. The same things happened a year before considering you had just changed the job, we forgave you then. You know the loss you brought to the company this time -- $50,000 ! It's almost half of profits for this month. This does not include our established reputation in the feild. I even don't know how to report this to the headquarter. No, don't give me any excuses. The company does not pay you to make mistakes. We have already paid too much for that. We need someone who can really accomplish the job; I hope you can understand that.

?You will hear five different people talking about their present jobs.

?For each extract there are two tasks. For Task One, decide the feeling of each speaker from the list A-H. For Task Two, choose the outcome of the talk from the list A-H.

?You will hear the recording twice.

TASK ONE--THE FEELING OF THE SPEAKER

?For questions 13-17, match the extracts with the feelings, listed A-H.

?For each extract, decide what the feeling of each speaker is.

?Write one letter (A-H) next to the number of the extract.

A being angry

B being proud

C&n

cts.

(The candidate chooses one topic and speaks about it for one minute.)

A Customer Relations: how to maintain customer interest in a company's products

B Transport Management: the importance to a business of an efficient public transport system

C Market Research: the importance of doing market reach before launching a new product.