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[主观题]

听力原文:M: Good morning. Customer Banking Service...

听力原文:M: Good morning. Customer Banking Services. Can I help you?

F: Hello, can I speak to Mr Wright, please?

M: I am sorry he is in a meeting right now. I am his assistant, Tony. Is there anything I can do for you?

F: Oh, yes, maybe you can be of help. This is Ms Spencer. You see, I have found a teaching post in Korea, and I am going to stay there for at least 5 or 6 years, so I'd like to cancel my current account at your bank.

M: OK, Ms Spencer. But I'll need some details. Your initials, please.

F: D.Y.

M: Is that B for baby?

F: No, D for difficult.

M: Right. And what is your current account number?

F: It's 1807 5497

M: Would you give your date of birth? I need to go through security procedures.

F: 17 December, 1956.

M: And your password, please.

F: Well, I haven't used this account for sometime. I am not quite sure. It's maybe 5415 or 4515. Would you try both?

M: Yes, it's the fast one. Uh, you still have $100 in your account. Do you want to pick it up here personally or do you want it sent to you by mail?

F: By mail, please. I am extremely busy these days.

M: Fine, Ms Spencer, your current account is cancelled.

F: Thanks a lot, Tony.

M: You are welcome. Bye-bye.

&8226;There are thirty questions on this question paper.

&8226;Instructions are given on the tape.

&8226;You can write on this Question Paper.

&8226;At the end of the test, you will be given 10 minutes to copy your answers onto the Answer Sheet.

&8226;You must write all your answers in pencil.

PART ONE

&8226;You will hear three telephone conversations or messages.

&8226;Write one or two words or a number in the numbered spaces on the notes or forms below.

&8226;You will hear each recording twice.

Conversation One

&8226;Look at the form. below.

&8226;You will hear a woman calling about banking service.

Customer Banking Service

From: (1) ___________________

Initials: D.Y.

Bank service required: (2) ___________________

Reason: shall stay in (3) ___________________ for 5 or 6 years

Date of birth: 17 Dec., 1956

Account number: 18075497

Password: 5415

Send (4) ___________________ of money by mail

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更多“听力原文:M: Good morning. Customer Banking Service...”相关的问题

第1题

听力原文:Woman: Good morning - HPR Bank. Customer Services Division. How may I help you?

Man: Good morning. My name's George Bliss. I'm the Financial Director of Arundel Holdings. I've got a query on our business account.

Woman: Just a moment. I'll get it up on screen. Can you give me the account number?

Man: Certainly. It's 456 - 30 - 421.

Woman: And your identification code?

Man: Hamlet.

Woman: Right, Mr Bliss. What's the problem?

Man: Well, I received a statement from you this morning and there's a difference between that and our records. The statement shows a debit of£15,000 on June 10th, but no one here signed anything for that amount, so I'd like to know what's going on.

Woman: Yes, mmm, here it is - £15,000. That's odd. It says cheque number 3-0-6-9-8-4.

Man: Yes, I can see that on the statement, but that can't be right. All our cheques begin with 5-0. It's not one of our cheques. You must have debited our account by mistake.

Woman: I'm very sorry about that, Mr Bliss. I'll sort it out immediately. Could I just...

&8226;Look at the notes below.

&8226;You will hear a man telephoning a bank about a problem with an account.

HPR BANK

CUSTOMER SERVICES DIVISION

CUSTOMER: George Bliss, (5)______ of Arundel Holdings

ACCOUNT NUMBER: (6)______

PROBLEM: No record in his office of a (7)______ of

£15,000 on June 10th.

Also, can't be one of their (8)______

- they all begin with 50. Want us to investigate.

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第2题

听力原文:M: Good morning, Professor Zhou. Welcome to our program.

F: Good morning.

M: As a Professor in history and also a Chinese American yourself, can you use a word to describe the history of Chinese Americans?

F: Bitter. You know for many years it was common in the United States to associate Chinese Americans with restaurants and laundries. People did not realize that the Chinese had been driven into these occupations by the prejudice and discrimination that faced them in this country.

M: But why? I remember the first Chinese to reach the United States came during the California Gold Rush of 1849. Like most of the other people there, they had come to search for gold, hadn't they?

F: Yes, they had. In that largely unoccupied land, the men staked a claim for themselves by placing markers in the ground. However, either because the Chinese were so different from the others or because they worked so patiently that they sometimes succeeded in turning a seemingly worthless mining claim into a profitable one, they became the scapegoats of their envious competitors.

M: So they were harassed in many ways? Were they prevented from working their claims, or were there any regulations forbidding them to their claims?

F: Both. The Chinese therefore started to seek out other ways of earning a living.

M: Like doing the laundry or setting up small restaurants?

F: Yes. There were almost no women in California in those days, and the Chinese filled a real need by doing this woman's work. Some went to work as farmhands or as fishermen.

What had Chinese Americans been associated for many years in the United States?

A.Restaurants.

B.Laundries.

C.Gold.

D.Both A and B

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第3题

听力原文:M: Good morning, Doctor.

W: Good morning, Mr. Smith. What can I do for you?

M: I feel there's something wrong with me, but I'm not sure.

W: Could you explain more?

M: I usually get a runny nose, watery eyes, scratchy throat and other symptoms on Monday. It will last for the following five days. And since I'm terribly busy with my work, I won't have time to see the doctor. But when I do have time to see the doctor on weekends, the symptoms will disappear all of a sudden!

W: And you will get same symptoms again next Monday?

M: Exactly.

W: How long have you been like this?

M: About one month.

W: Did anything special happen during the past four weeks?

M: Nothing special. Oh, wait! My company has moved from the old address to the present Mount Plaza.

W: Do your colleagues have the same trouble with you?

M: Well, some of them.

W: I see. You must be suffering from so-called sick building syndrome.

M: Sick building syndrome? You mean the building got sick and we have been infected?

W: You may put it that way. When a new building is just finished, the chemical vapors being given off by the glue, paint and other construction materials and moisture can't escape, the building, just like people, can't breathe properly. So it gets sick.

M: And these chemical vapors may be very irritating to people.

W: Some of them can even lead to cancer.

M: That's terrible.

How long has the man suffered from the symptoms he described?

A.One week.

B.One month.

C.Two months.

D.Half a year.

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第4题

听力原文:M: Good morning, Doctor.

W: Good morning, Mr. Smith. What can I do for you?

M: I feel there's something wrong with me, but I'm not sure.

W: Could you explain more?

M: I usually get a runny nose, watery eyes, scratchy throat and other symptoms on Monday. It will last for the following five days. And since I'm terribly busy with my work, I won't have time to see the doctor. But when I do have time to see tile doctor on weekends, the symptoms will disappear all of a sudden!

W: And you will get same symptoms again next Monday?

M: Exactly.

W: How long have you been like this?

M: About one month.

W: Did anything special happen during the past four weeks?

M: Nothing special. Oh, wait! My company has moved from the old address to the present -Mount Plaza.

W: Do your colleagues have the same trouble with you?

M: Well, some of them.

W: I see. You must be suffering from so-called sick building syndrome.

M: Sick building syndrome? You mean the building got sick and we have been infected?

W: You may put it that way. When a new building is just finished, the chemical vapors being given off by the glue, paint and other construction materials and moisture can't escape, the building, just like people, can't breathe properly. So it gets sick.

M: And these chemical vapors may be very irritating to people.

W: Some of them can even lead to cancer.

M: That's terrible.

How long has the man suffered from the symptoms he described?

A.One week.

B.One month.

C.Two months.

D.Half a year.

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第5题

听力原文:M: Good morning, Doctor.

W: Good morning, Mr. Smith. What can I do for you?

M: I feel there's something wrong with me, but I'm not sure.

W: Could you explain more?

M: I usually get a runny nose, watery eyes, scratchy throat and other symptoms on Monday. It will last for the following five days. And since I'm terribly busy with my work, I won't have time to see the doctor. But when I do have time to see tile doctor on weekends, the symptoms will disappear all of a sudden!

W: And you will get same symptoms again next Monday?

M: Exactly.

W: How long have you been like this?

M: About one month.

W: Did anything special happen during the past four weeks?

M: Nothing special. Oh, wait! My company has moved from the old address to the present -Mount Plaza.

W: Do your colleagues have the same trouble with you?

M: Well, some of them.

W: I see. You must be suffering from so-called sick building syndrome.

M: Sick building syndrome? You mean the building got sick and we have been infected?

W: You may put it that way. When a new building is just finished, the chemical vapors being given off by the glue, paint and other construction materials and moisture can't escape, the building, just like people, can't breathe properly. So it gets sick.

M: And these chemical vapors may be very irritating to people.

W: Some of them can even lead to cancer.

M: That's terrible.

How long has the man suffered from the symptoms he described?

A.One week.

B.One month.

C.Two months.

D.Half a year.

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第6题

听力原文:M: Good morning, Mr. John's office.

W: Good morning. May I speak to Mr. Johnson?

M: Speaking. What can I do for you?

W: Well, I noticed your want ad in the paper yesterday.

M: You mean about my Mercedes?

W: That's right. I noticed it's a 89 and wondered about its condition.

M: Well, it's in great shape. I've been the only driver, and all maintenance has been done according to the dates specified in the service manual.

W: The ad said it has air conditioning, power brakes, power steering, automatic transmission and a convertible top.

M: That's right. I forget to add that the tires and battery are all new, too. It has comprehensive insurance, with coverage for another six months.

W: Do you mind my asking why you're selling the car?

M: Oh, my company is transferring me to France next month, I plan to buy a new one over there.

W: I see. But I noticed you didn't mention any price in the ad.

M: We can negotiate that if you'd like to come see it.

W: That sounds reasonable. I'd like to see the car first. Where do you live?

M: My home address is 235 the 8th Avenue. I'll be home all evening. Come any time alter 6:30.

W: All right. I'll be there around 7.

M: Fine. See you then.

W: Goodbye.

?Yon will hear Mr. Johnson talking about his car.

?For each question 23-30,mark one letter (A, B or C) for the correct answer.

?After you have listened once, replay the recording.

After the conversation, what does the woman still not know?

A.The man's address.

B.The price of the car.

C.The age of the car.

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第7题

听力原文:M: Good morning.

W: Good morning. Please come in and have a seat.

M: Thank you.

W: I have been looking through your application. You seem to have many of the. qualifications needed for this position. That's one of the reasons why you've been short-listed.

M: Thank you. As a matter of fact, I have been in computer programming for three years.

W: Yes, I see. Were you satisfied with your last position?

M: Generally, yes. But to be honest, not entirely. I was with a small, family-owned company, and chances for advancement were very limited.

W: The letter of reference from the president praises your work highly.

M: Mr. Brown gave me a lot of responsibility and I learned a great deal about company operations.

W: Well, we ask for loyalty and hard work from our employees. But we pay well, and opportunities for promotion depend on merit, not just age or seniority.

M: I am very interested in working for your firm.

W: I see. Well, have you got any questions?

M: Yes, well, I wonder if you could tell me what the salary would be.

W: Of course. We'd be offering a starting salary of $ 600 a week, that's for 40 hours.

M: Do you mean that it might be increased at a later time?

W: Yes, we usually give our staff a month's trial and then, if everything is satisfactory, we raise the salary by 20 percent. Any more questions?

M: No. I think that's all.

W: Well, thank you very much for coming in. I have a few more short-listed candidates to interview today for this position. But at the moment, your chances look very good. We will be in touch with you soon.

M: Thank you very much for your time.

(20)

A.He was looking for a job.

B.He seemed to have many needed qualifications.

C.He handed in his application earlier than others.

D.He needed a position in the company.

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第8题

听力原文:M: Good morning!

W: Good morning! Can I help you?

M: Yes. (8)Are there any tickets left for the Japanese concert on the 28th, please?

W: Sorry. The concert is on the 30th.

M: Really? I read about in the paper today? I'm sure it said the Japanese concert is on the 28th.

W: (9)Oh, sorry. I thought you said the jazz concert. The Japanese concert is on the 28th. There are only back seats left.

M: That's OK. Can I have two, please?

W: Yes. How would you like to pay for these?

M: (10)Cash. Here is 60 pounds.

W: Thank you! And here are your tickets.

M: Thanks.

(8)

A.Movie tickets.

B.Concert tickets.

C.Museum tickets.

D.Opera tickets.

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第9题

听力原文:M: Good morning.

W: Good morning, sir.

M: I'd like to enquire about flights to Paris.

W: Yes, sir.

M: Could you tell me how often they go?

W: Let me see. The first one leaves at seven in the morning, and then there's one every hour till eight in the evening.

M: Sorry, what time does the last one leave?

W: At eight, sir.

M: Thank you.

W: Pleasure, sir.

(8)

A.Traveler and agent.

B.Manager and worker.

C.Shop assistant and customer.

D.Classmates.

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第10题

听力原文:M: Good morning.

W: Good morning, sir.

M: I'd like to enquire about flights to Paris.

W: Yes, sir.

M: Could you tell me how often they go?

W: Let me see. The first one leaves at seven in the morning, and then there's one every hour till eight in the evening.

M: Sorry, what time does the last one leave?

W: At eight, sir.

M: Thank you.

W: Pleasure, sir.

Q6. What's the probable relationship between the two speakers?

(15)

A.Traveler and agent.

B.Manager and worker.

C.Shop assistant and customer.

D.Classmates.

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