听力原文：Woman: Hello. Mount Wood Company.Man: May...

听力原文：Woman: Hello. Mount Wood Company.

Man: May I speak to Mr. Harry Stewart, please?

Woman: I'm sorry, but Mr. Stewart is out of town until next Monday. Do you want to leave a message?

Man: Oh, yes. I'm Bruce Sommersby. I represent the Quick Office Supply Company.

Woman: Is it B-R-U-C-E, S-O-M-M-E-R-S-B-Y?

Man: That's right. Last week your company purchased feeder paper for your word processors from us. Mr. Stewart seemed very satisfied. So I would like to see Mr. Stewart and try to convince him to place more orders with us. As we sell all kinds of stationary supplies at low prices and with prompt delivery.

Woman: OK. I'll let Mr. Stewart know your calling when he comes back.

Man: Thank you. And my contact number is 081225475. So Mr. Stewart may call me if he finds it convenient.

Woman: 081225475.

Man: That's right. By the way, I will not be in on Wednesday morning.

Woman: I'll tell Mr. Stewart. Bye-bye.

Man: Thank you very much.

?Look at the note below.

?You will hear a man making a call about orders.

Phone Message Pad

To: Harry Stewart

From: Cathy

Date: 23rd March

Time: 10:20

1, When you were out of town Bruce (5) ______ called. He was from Quick (6) ______ Supply Company.

2. He wanted to place (7) ______ orders with us. You can ring him on (8) ______ except Wednesday morning.

听力原文：Woman: Hello, Marketing.

Man: Hello. This is Patrick Brown speaking. Can I speak to Paul Tench, please?

Woman: Oh, I'm sorry, but he is out on business this afternoon. Can I help you?

Man: Yes, please. I need to get a message to him.

Woman: Of course. Is tomorrow morning soon enough?

Man: Well, actually it's rather urgent. I'm calling about the meeting of the Finance Committee. I've been having some serious problems with the new software, and I'm not sure if I will have all the spread sheets ready for our meeting tomorrow afternoon. Can you ask Paul if we can postpone the meeting and have it on Wednesday, which I think was one of the alternative dates we discussed?

Woman: Well, the best I can do is to contact him at home this evening.

Man: Yes, that's a good idea. Thanks. Er, I'm not available this evening, but if he'd like to change it to another day, could you ask him to call my home number and leave the details with my wife. And she will be in all evening. I will be grateful if he could do that…

PHONE MESSAGE

To: Paul Tench

Re: (5) meeting.

Patrick Brown is unable to attend meeting arranged for (6) .

Can meeting be rearranged for (7) ?

If not, please leave a message with his (8) .

(5)

听力原文：Woman: Hello. This is Alison in Head Office.

Man: Oh, hello.

Woman: The CEO has asked me to contact you about the memo you sent everyone yesterday ... where you asked for comments on the bid you've just put together - for Stratford Electronics.

Man: Oh, right.

Woman: Well he's very happy with it on the whole, but does think the introduction is rather lengthy and includes more statistics than are necessary.

Man: No problem, I can shorten it easily.

Woman: And most of the contents of the actual bid are fine, but you do refer to the annual report which won't be out until May.

Man: Oh, right ... I'll get rid of that ... yes. And I was thinking there's ehough with the section on the existing contracts we have, so I could take our the stuff on the new contracts.., the ones we're about to start.

Woman: In fact, he specifically said that he thought mentioning them was a very good selling point.

Man: OK.

Woman: And he'd like you to have something in your concluding remarks about the growth in overseas sales, not just the stuff on domestic markets.

Man: Yes, I was wondering about that.

Woman: And that's all really. Easy to adjust I think.

Man: OK, well thank the CEO for looking at it. It's very helpful.

&8226;Look at the notes below.

&8226;You will hear a PA explaining suggestions for improvements to a document.

Stratford Electronics bid - CEO's comments/amendments

Introduction too long and contains too many (5) ....................

Remove reference to (6) ....................(not yet published).

Part about (7) ....................is a good selling point.

Add information (in final section) re increase in (8) ....................

听力原文：Woman: Hello. Fashion Magazine. How can I help you?

Man: Hello. This is Anderson. Can you introduce me the advertising rates of your magazine?

Woman: OK! Our advertising rates are different according to size and period. Our fall and spring editions are more costly than winter and summer editions。When do you want to advertise?

Man: I'd like to advertise in the spring edition, if possible.

Woman: Oh, the time might be a little tight because our press date is March 5th, but it can be done. Do you have a predetermined design? You can use either your own designers or if it is more convenient for you, we have a team of designers to serve you.

Man: Thank you, but my company has already had the ad designed. How much will it cost for a full page ad in your spring edition?

Woman: It depends on the location. Would you prefer a front or back page ad? Those are more prime spots. We also offer pages in the middle of the magazine.

Man: I think the back page ad is nice. How much is it?

Woman: ￡1500.

Man: OK. I got it. Thanks.

Woman: My pleasure.

Notes

The edition the man wants to advertise on is: (1)

The press date is (2)

The location of the ad the man likes is (3)

The cost of the ad is: (4)

(1)

听力原文：Woman: Hello, Production department, can I help you?

Man: This is Bob Black from Planning. Is Sam Wong there?

Woman: I'm afraid he's out all day on a visit. Can I take a message?

Man: Yes, please, if you would. It's about the meeting we scheduled for Wednesday.

Woman: Oh yes, about the new factory site...

Man: That's right. I've just heard from the builder that he can't come on Wednesday. I wonder if we can change the date.

Woman: That shouldn't be a problem. I'll just look in Mr Wong's diary. Right, I've cancelled Wednesday's meeting.

Man: OK, now how's he fixed on Friday...?

Woman: He's got a meeting at nine-thirty but that should be finished by ten-fifteen. What time did you have in mind?

Man: Well, the two of us can come any time that morning, so could we make it 11 o'clock?

Woman: That sounds fine.

Man: We want to discuss the new production units, so could you ask Sam to bring his plans with him.

Woman: Yes, certainly.

Man: Thanks a lot, bye.

?Look at the note below.

?You will hear a man calling to change an arrangement.

Message

To: Sam Wong

From: Bob (5)______ (Planning Dept)

Message: Wednesday's meeting with him and (6) ______

changed to (7) ______ ,at 11 am.

Please bring (8) ______ for the new production units.

听力原文：Woman: Hello, Production Department, can I help you?

Man: This is Robert Blake from Planning Department. Is Tom Song there?

Woman: I'm afraid he's out all day on a visit. Can I take a message?

Man: Yes, please. It's about the meeting we scheduled for Friday.

Woman: Oh yes. About the new factory site...

Man: That's right. I've just heard from the builder that he can't come on Friday. I wonder if we can change the date.

Woman: That shouldn't be a problem. I'll just look in Mr. Song's diary. Right, I've cancelled Friday's meeting.

Man: OK. Now how's he fixed on next Monday... ?

Woman: He's got a meeting at nine thirty but that should be finished by ten fifteen What time do you have in mind?

Man: Well, the two of us can come any time that morning, so could we make it 11 o'clock?

Woman: That sounds fine.

Man: We want to discuss the new production units,so could you ask Tom to bring his plans with him?

Woman: Yes, certainly.

Man: Thanks a lot, bye.

?Look at the notes below.

?You will hear a man calling to change an arrangement.

Message

To: Tom Song

From: Robert (5) (Planning Dept)

Message: Friday's meeting with him and (6)

changed to (7) at 11 am.

Please bring (8) for the new production units.

听力原文：Woman: Hello, Executive Catering Services, Anna speaking. How can I help you?

Man: Hello Anna, this is Julian Russell from Family Holidays. I wondered if you could do some catering for us next week. We're having a small reception - it's to launch a new advertising campaign. Would you be free?

Woman: When exactly is it, Mr Russell?

Man: Next Thursday - that's May the second.

Woman: Oh yes, I can do that. Where will you be holding it?

Man: We thought we'd have it at Head Office and use the Boardroom because there's enough room for everyone there.

Woman: OK. What sort of things would you like?

Man: Just a light lunch, I think, so that people can eat while they move around and talk to each other. You did something similar for us last year - we'd be happy to have the same menu again.

Woman: Right, I'll look in my diary and see what you had. Oh, I nearly forgot to ask you, how many should I cater for?

Man: Well, I think most people will be able to come. Perhaps around 25. No, let's say 30 to be sure.

Woman: Right. Thank you for getting in much, Mr Russell, I'll send you confirmation of the arrangements by the end of the week and then I'll...

?You will hear three telephone conversations or messages.

?Write one or two words or a number in the numbered spaces on the notes or forms below.

?After you have listened once, replay each recording.

Conversation One

?Look at the form. below.

?You will hear a man making a request for catering.

EXECUTIVE CATERING SERVICES

BOOKING FORM

Booking made by: Julian Russell

Company: Family Holidays

Event: Launch of new (1)______

Date: (2) ______

Location: Head Office, in the (3)______

Number attending: (4) ______

听力原文：Woman: Westwood English School.

Man: Hello, I want to ask about evening classes, please.

Woman: Yes, they're on Thursdays. But this term will finish at the end of August. We'll start again on the twenty-second of September, but you can book your place now.

Man: It's for a Chinese friend. He wants an easy class.

Woman: Well, there's a two-hour class for beginners.

Man: Mmm. My friend would like something shorter.

Woman: Well, we have a fifty-minute speaking class. That would be good for him. The teacher is Miss Jarvis, That's J A R V I S. The students all like her.

Man: How much does that class cost?

Woman: It's seven pounds fifty per class or if you pay for all twelve classes now, it's only seventy-eight pounds —it's cheaper that way.

Man: Right.

Woman: Can your friend come to the school soon and book his place? The address is two hundred and twenty-three, Fitzroy Square.

Man: Is that in the centre of town?

Woman: Well, it's about twenty minutes' walk from the station. We're just by the bookshop.

Man: Right. Thank you.

Woman: Goodbye.

You will hear a man asking for information about the Westwood English School.

Listen and complete questions 16-20.

You will hear the conversation twice.

(16)

听力原文：Woman: Hello?

Man: Hi, Um...(7[C])I'm calling about...uh...the apartment that was advertised in the Gazette. Is that still available?

W: Yes, it is.

M: Now, that's a two-bedroom?

W: That's right. (8[D])It's a two-bedroom, a kitchen, a living room, and the living room can also be used as a dining room.

M: Uh-huh. (7[C])What's the rent on that?

W: It's four hundred and twenty-five dollars a month.

M: Uh, does that include heat and electricity?

W: No. The tenants have to pay their own utilities.

M: Huh .Uh, what's...uh...the average cost of utilities, do you know?

W: Oh, I guess between thirty-five and forty dollars a month.

M: Mm-hmm. Uh...do you have ...uh ...washers and dryers in the building?

W: Well, yes. (8[D])There's a laundry room. It has three washers and dryers.

M: Uh-huh. That's good. Where we live now is ...it's really noisy. Is this like a fairly quiet building?

W: Oh, yes! (9[A])Well, the neighbors are really considerate, and no pets are allowed.

M: Oh, that's good. What floor is the apartment on?

W: Well, it's on the second floor, but there's no elevator. But it's ...it's all right. I live on the third floor and I don't mind the stairs. Look, why don't you just come down and see for yourself?.

M: Yeah, I'd like to see it, uh...what's the address?

W: Forty-four Turner Drive. North side of Highland boulevard.

M: Is that close, uh, to Highland Shopping Center?

W: Oh, yes. We're only a ten-minute walk away, just a couple of minutes by car.

M: Oh, that's great, because I shop there all the time.

W: Yeah. Well, look...look, it's really a nice apartment. It's got wall-to-wall carpeting and a balcony.

M: It sounds good.

W: Well, why don't you drop by this afternoon? Ring the boll for apartment thirty-one. I'll come down and get you. Oh, and...and bring fifty dollars for a deposit, just in case you decide you want it.

M: (10[A]) All right, um...can I see you around...uh...five-thirty then?

W: Sure. What's your name?

What are the two speakers talking about?

A．Booking a hotel room.

B．Buying a house.

C．Renting a flat.

D．Advertising an apartment.

听力原文：Woman: Good morning. Sales Department.

Man: Hello. Could I speak to John White?

Woman: He's not in the office today, I'm afraid.

He's in London for a conference. Would you like to leave a message for him?

Man: Yes, I think I'd better. This is Patrick Fisher from A & L Systems. I wanted to tell John that the computers he ordered will be arriving tomorrow.

Woman: Oh, yes. He's been expecting them to arrive this week.

Man: Will he be in the office tomorrow?

Woman: Yes, he should be back. It's only a one-day conference.

Man: It's just that he'll have to speak to the technician who'll be coming out to see you. Her name is Sarah Robbins, she'll be arriving about 10 o'clock and she'll need to be told where to install the computers. I haven't been given any instructions, and anyway, it's much easier to sort that out on the day.

Woman: OK, I'll leave the message on his desk so that he gets it first thing tomorrow morning.

Man: If there are any problems, I'll be in the office tomorrow and he can ring me. The number's 55 31 06.

Woman: OK. Thanks for ringing. Goodbye.

Man: Goodbye.

&8226;You will hear three telephone conversations or messages.

&8226;Write one or wo words or a number in the numbered spaces on the notes or forms below.

&8226;After you have listened once, replay each recording.

Conversation One

&8226;Look at the note below.

&8226;You will hear a man making a call about a delivery.

Telephone Message

To: John White

Date: 19/10/2001

Patrick Fisher range to say our new (1)______ would be

delivered tomorrow. You need to tell Sarah Robbins, the (2)______ , where to (3)______ them. Please phone Mr Fisher on (4)______ if there are any problems.